Subway
2154 N Mall Dr, Alexandria
(318) 443-2020
Recent Reviews
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Very friendly and courteous great customer service skills
Atmosphere: 5
Food: 5
Service: 5
It was clean and well lit. Had a nice older lady working helping train a new girl. Even that didn't slow down service much.
Atmosphere: 5
Food: 5
Service: 5
Rudest staff I’ve ever encountered. Never leave negative reviews but actually insane behavior
Atmosphere: 1
Food: 1
Service: 1
Every employee I have encountered here have been upbeat and friendly and the food is excellent. It is a joy to interact with them.
Atmosphere: 4
Food: 5
Service: 5
Went there for lunch on 5/3/25 and it was hands down the BEST Subway experience we've ever had! The two gentlemen working that day had EXCELLENT customer service skills and you could tell they were very hard workers. They definitely deserve a raise!
Went here on Tuesday for a Sandwich Been Ill ever since got a cold cut sandwich, cheese , spinach, tomato, purple onion, black olives....Food poison
Atmosphere: 1
Stopped in at the subway on North Mall Dr. A lady by the name of Adrian came from the back and started asking my family and I what we would like. I asked if she could give me a moment to look over the menu, she stood there staring at me like I had just said something wrong. She had a very impatient attitude. No smile and was not friendly at all. She seemed like she was upset with her coworkers and it showed. I wish they would not have people like this working in establishments where you are interacting with the public. Her coworkers were very patient and encouraged me to take my time in deciding what I wanted to order. I thanked them for the patience but I will not be patronizing this particular establishment again.
Atmosphere: 2
Food: 5
Service: 2
ordered two BLT's with extra bacon, extra lettuce, extra tomato, and extra mayonnaise. Received an untoasted skimpy sandwich with no mayonnaise.... Employees were very rude !!! NEVER AGAIN
Atmosphere: 4
Food: 1
Service: 1
My daughter was charged $7.98 for extra mayo. The receipt states extra meat but there was no extra meat only extra mayo when I called back to inquire about the charge I was told that there was extra condiments if there was a charge for extra condiments that information should have been shared with the customer. I was also informed there's no way to charge for extra condiments so staff took it upon themselves to charge her $7.98 for extra meat. I'm going to contact the manager Ms Sue and she won't be in until Monday.
Atmosphere: 1
Food: 1
I went here to pick up a order for my daughter but to my surprise her order was done online for another location but girl was very friendly in the process. I ended up paying for my daughters order but it was done just the way my daughter wanted it. Food fresh staff friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
the workers in this subway always look so unhappy. i mean, i dont expect them to be bustling with joy considering they are at work, but theres no reason to be rude to the customers too. i was waiting to order and a girl was just standing in the front of me on her phone. do better!! the energy of the employees alone made this visit bad.
Atmosphere: 1
Food: 4
Service: 1
Today I attempted to take my wife to this location for supper after she had a long day and we get here the store is in shambles and closed even though online and the sign on the door clearly says 9:30 and its currently 8:58 the absolute worst subway in town and thats saying alot considering the one in walmart is mediocre at best employee is prob just hiding in the back till 9:30 to ride the clock
Atmosphere: 1
Food: 1
Service: 1
Today I attempted to take my wife to this location for supper after she had a long day and we get here the store is in shambles and closed even though online and the sign on the door clearly says 9:30 and its currently 8:58 the absolute worst subway in town and thats saying alot considering the one in walmart is mediocre at best employee is prob just hiding in the back till 9:30 to ride the clock
Atmosphere: 1
Food: 1
Service: 1
Every thing was Bad had ANTS on the table and the BATHROOM was Disgusting ????
Atmosphere: 1
Food: 1
Service: 1
nice friendly staff and respectful
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Subway Club
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