Cold Stone Creamery

Always a fan of Coldstone! Love it! Highly recommend!

Atmosphere: 5

Food: 5

Service: 5

Been there twice and will not return after I bought some ice cream for myself and child, I asked for marshmallows the Chinese or Japanese lady told me in a tone I didn’t like, it’s an extra charge! I said ok, imma pay for it ??‍♀️ it wasn’t like I was begging for extra stuff anyways ??‍♀️ so I went in today & told the other lady about it she go tell me the store mgtr’s tone is heavy or whatever I said I’m still not coming back, it how you speak & talk to people! So marble slab will get my business! To the store manager, Learn to treat customers will a little more kindness you would have more business.

Atmosphere: 1

Food: 3

Service: 1

Everyone is super nice I love going here for ice cream

Atmosphere: 5

Food: 5

Service: 5

The sweet cream was milky and nasty. I asked to exchange the ice cream for a different flavor she told me no. I asked to return the ice cream and was also told no. On top of that i ordered a “Love it” and she barely put any topping of oreos and gummy bears. The asian server was rushing people along and barely letting them finish their order. 1/5 service due to lack of customer satisfaction availability.

Atmosphere: 2

Food: 1

Service: 1

HARDLY HAD TOPPINGS IN MY ICE CREAM. I had a drop of Carmel and fudge!! Victoria didn't even fill the cup for almost $8.00.... I can go to Marble Slab and get everything I want. It's right down the street.No longer going here!

Atmosphere: 4

Food: 2

Service: 2

The ice cream was so good is the best in the world

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Creation

Extremely rude worker - was so excited to try this place and was extremely disappointed :(

Atmosphere: 1

Food: 1

Service: 1

Staff is rude

Service: 1

The service was quick and easy. Didnt have to wait long. I would personally recommend the sweet cream with the crumbled graham

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Mix & Go Create Your Own Creation

Awful costumer service

I usually like to create my own blend and I love every bit of the ice cream. French vanilla ice cream with almonds, Oreos and golden Oreos, gummies and whipped cream was what I tried this time. Definitely worth the wait and the money ?

Really good ice cream!!!

The cake batter is superb ?, will definitely be coming back.

Terrible customer service. The poor guy work and there got my order confused I had already walked off by that time he started making ice cream I told him I wasn’t right and the owner said he couldn’t make it again (he gave me sweet cream, and I want a cake batter) after I had already spent eight dollars on one hour ice cream cone. Then, instead of apologizing that she couldn’t make it over, she made it seem like it was my fault and blamed me and said next time you need to make sure . She’s rude I won’t be back. I did end up buying a second ice cream, but I definitely will not be back and will tell my friends not to go to this business.

Awful costumer service