Firehouse Subs Siegen Lane

6555 Siegen Ln STE 9, Baton Rouge
(225) 302-7976

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Recent Reviews

Thursday September 11th, 2025.
I have already made a complaint to the store manager. The store manager contacted the general manager with about 30 minutes after my complaint. The owner then apparently got involved. So to start? I would like to respectfully show my appreciation for the very fast response to my complaint.
With that said this is the incident that occurred.
Around 11:30 on Thursday my wife entered the establishment to pick up her Uber eats...
I ordered on the app and went to go pick up my order at the designated time. However, it was not ready yet. I sat and waited for 10 mins. I was not in a rush so I didn't mind, but ideally the order should be completed by the designated pickup time as promised. The turkey was good, the meatball was ok, and the tuna was average. They did however provide a buy one get one free deal which allowed me to get 6 subs for the price of 4 subs. All in all the subs were ok, but the overall...
Ordered an engineer with extra mushrooms and onions. When I got home, I found that what I received was a sandwich with about four mushrooms on a medium sandwich and just what looked like a regular amount of onions. I did call back to the restaurant and they said they’d remake my sandwich for me for free the next time I come which is fine.

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