1. I asked to be cut in squares2. Somebody didn’t cut my cheese bread
Atmosphere: 3
Food: 1
Service: 3
Brianna
It was good the atmosphere felt a little weird but overall it was goodParking: It was good it just wasn’t clean inside which made me ick but overall the food was good
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Lovers Pizza
Carol Hairston
Not sure when this started, but I ordered a pizza online with Pizza Hut and found that delivery doesn't start until 9:00 pm...WTH! I'm in bed usually at 9:00 pm during the week. Because hubby and I didn't want to go out after a long day at work, I waited until 8:56 pm and ordered the pizza. I watched the tracker and noticed that they really didn't start making the pizza until 9:03 pm. Plus they now have Door Dash delivering pizza, which is horrible. The delivery people have no respect for the customers. They have left the pizza on the chair right next to the door, and never knocked on the door, or even sent me a text message. I just happened to take out the trash that evening and found our pizza outside sitting in the chair on the porch. Pizza Hut, your service was great when you had YOUR OWN drivers delivering pizza, and I was also able to order pizza before 9:00 pm. I don't care for Poppa John's or the other chain pizza restaurants, but I am seriously thinking about using them. If people have young kids and want to order pizza for dinner, they are expected to stay up late and wait until after 9:00 pm? Who in the world came up with that crazy idea? Go back to the drawing board and rethink these new policies. I'm out, I cannot and will be ordering from you guys again. I like the convenience of delivery, but to wait to order my food at 9:00 pm, that's not convenience, that's an inconvenience for me as a customer! #badmove #pizzahutisgoingtotrash #whathappenedtocustomerservice
Atmosphere: 1
Food: 3
Service: 1
DeeDee Foster
Pizza was
Atmosphere: 4
Food: 4
Service: 4
Nee Nee
Door dash puts your food on ground when they deliver so hot pizza is slide across box making appearance awful had this experience twice. But the old Hammond and Sherwood forest location carry out is excellent no complaints ALWAYS NICE, FOOD READY ON TIME, AND EXCELLENT PRESENTATION!!
Recommended dishes: Traditional Wings, Meat Lovers Pizza
LeeAnn Duplechin
Y’all thd pizza was so good tonight!!! Like it made us love this pizza stop. I don’t get it anywhere else if it’s like it as tonijghtt. I mean it may be a fancy oven or even just the folks, who made it? It was soft, fresh dough with some great service! The young lady at the counter was a doll! Great job. I don’t write reviews. This was mad good!
Atmosphere: 3
Food: 5
Service: 5
Josh Townsend
I ordered two pizzas and paid $55 for them and I threw both of them away after about a slice of pizza. They suck. I will never go back to Pizza Hut again it will be Domino’s.
Atmosphere: 1
Food: 1
Service: 1
Rachel Jeoffroy
Waited over an hour in store after placing my carryout order. It wasn't until 45 minutes into the wait they let me know they were out of an item. 1/2 the food was cold. No one was wearing gloves. Cook was visibly eating while on the line. Nasty place. Delivery driver did a better job and managing the restaurant than the person who said she was the manager. 1st and last time at this location.
I ordered a pizza at 10:12 pm tonight and was told it would be delivered in 30-40 mins. It is now 11:27 pm and can't get a hold of anyone on the phone to tell me anything. No one will answer the phone. This is terrible customer service at its finest!
Service: 1
Chi &Bye
Really nice and welcoming customer service. Clean store, fresh and hot food, not to mention superb management!
Atmosphere: 5
Food: 5
Service: 5
ana acosta
It was pretty good. Bought a special and what a great buy. Thanks
Peter Piper
The Restaurant on Sherwood Forest and Old Hammond Hwy has shown great improvement. Particularly Oscar, Omari and Kayla one the managers. I'm sure they are just a few responsible for this dramatic wonderful Change at the establishment.
John A.
The food was fresh, The service was outstanding and on time. This restaurant has come a long way I am excited about the changes with the staff. Kayla, Oscar and Omari made my visit a very Lucrative experience. They deserve recognition.
1. I asked to be cut in squares2. Somebody didn’t cut my cheese bread
Atmosphere: 3
Food: 1
Service: 3
It was good the atmosphere felt a little weird but overall it was goodParking: It was good it just wasn’t clean inside which made me ick but overall the food was good
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Pepperoni Lovers Pizza
Not sure when this started, but I ordered a pizza online with Pizza Hut and found that delivery doesn't start until 9:00 pm...WTH! I'm in bed usually at 9:00 pm during the week. Because hubby and I didn't want to go out after a long day at work, I waited until 8:56 pm and ordered the pizza. I watched the tracker and noticed that they really didn't start making the pizza until 9:03 pm. Plus they now have Door Dash delivering pizza, which is horrible. The delivery people have no respect for the customers. They have left the pizza on the chair right next to the door, and never knocked on the door, or even sent me a text message. I just happened to take out the trash that evening and found our pizza outside sitting in the chair on the porch. Pizza Hut, your service was great when you had YOUR OWN drivers delivering pizza, and I was also able to order pizza before 9:00 pm. I don't care for Poppa John's or the other chain pizza restaurants, but I am seriously thinking about using them. If people have young kids and want to order pizza for dinner, they are expected to stay up late and wait until after 9:00 pm? Who in the world came up with that crazy idea? Go back to the drawing board and rethink these new policies. I'm out, I cannot and will be ordering from you guys again. I like the convenience of delivery, but to wait to order my food at 9:00 pm, that's not convenience, that's an inconvenience for me as a customer! #badmove #pizzahutisgoingtotrash #whathappenedtocustomerservice
Atmosphere: 1
Food: 3
Service: 1
Pizza was
Atmosphere: 4
Food: 4
Service: 4
Door dash puts your food on ground when they deliver so hot pizza is slide across box making appearance awful had this experience twice. But the old Hammond and Sherwood forest location carry out is excellent no complaints ALWAYS NICE, FOOD READY ON TIME, AND EXCELLENT PRESENTATION!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Pepperoni Pizza, Icing Dip, Cheese Sticks, Ultimate Chocolate Chip Cookie, Cheese Pizza, Garlic, Traditional Wings, Honey BBQ, Meat Lovers Pizza
Parking: Parking close to door
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Always hot and fresh. Wing prices are PRICEY.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Traditional Wings, Meat Lovers Pizza
Y’all thd pizza was so good tonight!!! Like it made us love this pizza stop. I don’t get it anywhere else if it’s like it as tonijghtt. I mean it may be a fancy oven or even just the folks, who made it? It was soft, fresh dough with some great service! The young lady at the counter was a doll! Great job. I don’t write reviews. This was mad good!
Atmosphere: 3
Food: 5
Service: 5
I ordered two pizzas and paid $55 for them and I threw both of them away after about a slice of pizza. They suck. I will never go back to Pizza Hut again it will be Domino’s.
Atmosphere: 1
Food: 1
Service: 1
Waited over an hour in store after placing my carryout order. It wasn't until 45 minutes into the wait they let me know they were out of an item. 1/2 the food was cold. No one was wearing gloves. Cook was visibly eating while on the line. Nasty place. Delivery driver did a better job and managing the restaurant than the person who said she was the manager. 1st and last time at this location.
Restaurantji Recommends
I ordered a pizza at 10:12 pm tonight and was told it would be delivered in 30-40 mins. It is now 11:27 pm and can't get a hold of anyone on the phone to tell me anything. No one will answer the phone. This is terrible customer service at its finest!
Service: 1
Really nice and welcoming customer service. Clean store, fresh and hot food, not to mention superb management!
Atmosphere: 5
Food: 5
Service: 5
It was pretty good. Bought a special and what a great buy. Thanks
The Restaurant on Sherwood Forest and Old Hammond Hwy has shown great improvement. Particularly Oscar, Omari and Kayla one the managers. I'm sure they are just a few responsible for this dramatic wonderful Change at the establishment.
The food was fresh, The service was outstanding and on time. This restaurant has come a long way I am excited about the changes with the staff. Kayla, Oscar and Omari made my visit a very Lucrative experience. They deserve recognition.