2+ hr dining experience. Took 1.5 hrs to get food. Understaffed and not clean. Server was friendly and seemed a victim of poor management/operations. Daughter has always loved Red Lobster, but we will not be back to one.
Laura Wilson
This visit was so much better than the past ones. We were promptly seated, our waitress was attentive, food and drinks were great, and the manager checked on us several times.
Atmosphere: 5
Food: 5
Service: 5
Tina Andras
Mrs Pat wss excellent and Kay. Service and food was awesome.
Dietary restrictions: Diet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Nicole Jiles
Pat was extremely great!!
Atmosphere: 5
Food: 5
Service: 5
Destiny Thomas
Mrs.Pat The
Atmosphere: 5
Food: 5
Service: 5
Diane Pownall
We came into Red Lobster today to celebrate my mom’s birthday. This was always my mom’s favorite place to eat.Jocelyn our server was very friendly and kind and we were greeted by the Manager Ms.Pat too. We also want to thank the cooks too. The food was very delicious. They made sure our stay was an enjoyable and positive experience. We will be back again. Thank you all so much.
Mrs. Pat the manager, great customer service and a great greeter very helpful and food was awesome and I will be back!!
Parking: N/A
Atmosphere: 5
Food: 5
Service: 5
Brenda Solis
Manager Patty was very attentive with us, came to our table three times to ask if we needed anything else. Definitely I would recommend this restaurant atmosphere is great. No one is talking their lungs off.
Atmosphere: 5
Food: 5
Service: 5
Giles Ordoyne
Forgive the lack of pictures in my review, but my food looked so good I completely forgot to take any for this. Every time I visit the Mall of Louisiana, I end up coming to the Red Lobster. Despite what's said in the media about their bankruptcy, they're still kicking, and in fact, are doing an amazing job. Some may think that their atmosphere and design is outdated, but to me, it gives me a cozy feeling with their dark colored furniture and dim lighting. It reminds me of nicer times when restaurants don't try to force that aesthetic or follow modernism and look like a hospital. Inside, staff are always incredibly kind and helpful. They are few, but they're working their absolute hardest to make your experience as good as possible. Special props to the manager, Mrs. Pat, for checking in with the patrons on many occasions to make sure they're having a good time, but never being overbearing. Food may take a bit to come out, but it is worth every moment- if you know what's good for you, get their bacon macaroni and cheese. I can't even describe. Cheesy, creamy, loaded with bacon bits. They definitely don't skimp out on portions, even for the sides! Rarely do I finish all my food at a restaurant, but Red Lobster is a unique blend of flavorful delight, but not so much that it bloats. My favorite shrimp dish is definitely the shrimp scampi- if I were a lesser person I would probably drink the sauce out of the dish. If you're in the area, give them a chance. Coming here has become a staple of my visits to Baton Rouge.
Manager Julie was so sweet and checked on us several times throughout the meal! Tokesia was our server and was so awesome as well! Made sure our drinks stayed full and the bread kept coming! Food was delicious and just overall everything was wonderful ☺️
Atmosphere: 5
Food: 5
Service: 5
Melonie Richard
Red Lobster is my daughter, who has Autism, favorite restaurant and we try to frequent the restaurant at least twice a month and the service is always great, thx to Ms. Julie and everyone on her shift when we come in.
Atmosphere: 5
Food: 5
Service: 5
Lakesha Dickerson
Jocelyn was an amazing server. All of her recommendations were excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Legs, Seafood
Pamela Bertrand
Restaurant Manager Julie Hodges is an excellent Manager and Taya is Great Waitress listen with great retention. I will return very soon.
2+ hr dining experience. Took 1.5 hrs to get food. Understaffed and not clean. Server was friendly and seemed a victim of poor management/operations. Daughter has always loved Red Lobster, but we will not be back to one.
This visit was so much better than the past ones. We were promptly seated, our waitress was attentive, food and drinks were great, and the manager checked on us several times.
Atmosphere: 5
Food: 5
Service: 5
Mrs Pat wss excellent and Kay. Service and food was awesome.
Dietary restrictions: Diet
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood
Pat was extremely great!!
Atmosphere: 5
Food: 5
Service: 5
Mrs.Pat The
Atmosphere: 5
Food: 5
Service: 5
We came into Red Lobster today to celebrate my mom’s birthday. This was always my mom’s favorite place to eat.Jocelyn our server was very friendly and kind and we were greeted by the Manager Ms.Pat too. We also want to thank the cooks too. The food was very delicious. They made sure our stay was an enjoyable and positive experience. We will be back again. Thank you all so much.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mashed Potatoes, Lobster, Seafood
Everything was good and excellent.
Atmosphere: 5
Food: 5
Service: 5
Mrs. Pat the manager, great customer service and a great greeter very helpful and food was awesome and I will be back!!
Parking: N/A
Atmosphere: 5
Food: 5
Service: 5
Manager Patty was very attentive with us, came to our table three times to ask if we needed anything else. Definitely I would recommend this restaurant atmosphere is great. No one is talking their lungs off.
Atmosphere: 5
Food: 5
Service: 5
Forgive the lack of pictures in my review, but my food looked so good I completely forgot to take any for this.
Every time I visit the Mall of Louisiana, I end up coming to the Red Lobster. Despite what's said in the media about their bankruptcy, they're still kicking, and in fact, are doing an amazing job.
Some may think that their atmosphere and design is outdated, but to me, it gives me a cozy feeling with their dark colored furniture and dim lighting. It reminds me of nicer times when restaurants don't try to force that aesthetic or follow modernism and look like a hospital.
Inside, staff are always incredibly kind and helpful. They are few, but they're working their absolute hardest to make your experience as good as possible. Special props to the manager, Mrs. Pat, for checking in with the patrons on many occasions to make sure they're having a good time, but never being overbearing.
Food may take a bit to come out, but it is worth every moment- if you know what's good for you, get their bacon macaroni and cheese. I can't even describe. Cheesy, creamy, loaded with bacon bits. They definitely don't skimp out on portions, even for the sides!
Rarely do I finish all my food at a restaurant, but Red Lobster is a unique blend of flavorful delight, but not so much that it bloats. My favorite shrimp dish is definitely the shrimp scampi- if I were a lesser person I would probably drink the sauce out of the dish.
If you're in the area, give them a chance. Coming here has become a staple of my visits to Baton Rouge.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Manager Julie was so sweet and checked on us several times throughout the meal! Tokesia was our server and was so awesome as well! Made sure our drinks stayed full and the bread kept coming! Food was delicious and just overall everything was wonderful ☺️
Atmosphere: 5
Food: 5
Service: 5
Red Lobster is my daughter, who has Autism, favorite restaurant and we try to frequent the restaurant at least twice a month and the service is always great, thx to Ms. Julie and everyone on her shift when we come in.
Atmosphere: 5
Food: 5
Service: 5
Jocelyn was an amazing server. All of her recommendations were excellent!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Legs, Seafood
Restaurant Manager Julie Hodges is an excellent Manager and Taya is Great Waitress listen with great retention. I will return very soon.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Shrimp, Crab Legs, Lobster, Seafood
Julie Hodges is a great Restaurant Manager and Taya is an Excellent Waitress. I will definitely return to eat Hear in Baton Rouge.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lobster, Seafood
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