Caesars Sportsbook Bossier City

I have been to this place on multiple occasions when I have come to town. The food is usually good, however We usually get it to-go. Today on a Sunday, was the last straw...we get in the restaurant only to have the bartender lady tell us that we cannot place a to-go order due to short staffing. She can't do it for us or she would have to do it for everyone else. Clearly on the sign at the front it states to place your to-go orders at the bar. Obviously the staff is not complying with clearly stated ordering guidelines. If your kitchen and restaurant is so short staffed You Need to Hire Some Employees who will work on busy days to avoid this issue. This was ridiculous!! What is the difference between my ordering to-go or ordering to stay and eat there? After today, my opinion of this restaurant has severely gone down. You all need to get it together.

Located on the first floor at Horseshoe. Awesome food!

Atmosphere: 5

Food: 5

Service: 5

the worst hotel stay ever, chose a room off of their web page that had a walk-in shower they gave us a room with a tub with sides about 3 ft tall we are elderly and my husband is disabled I brought this to their attention and they said they would not change our room. the next morning while trying to get out of this dangerous tub I slipped and fell and broke my toe I have written to them called them and they have ignored me. room for two with one coffee cup no coffee and clogged sink. you couldn't pay me to stay here again

Food was fantastic, service was excellent!!

Atmosphere: 5

Food: 5

Service: 5

Messed up everything in my to go order and cannot reach anyone about it.

Atmosphere: 3

Food: 4

Service: 1

Horrible service terrible food wings were dried out I did manage to eat 4 of the 8 ask for half of the wings manager said no wouldn't comp off anything because I ate half of them

Atmosphere: 3

Food: 1

Service: 1

This place has racist table dealers known for cheating black men n proudly posting they’re racist views on Facebook

tbh i had a very bad experience with this restaurant especially with a employee named jessica gamby she was very rude and semmed to be like high on drugs or just out of wack all of my drinks were made wrong and she kept giving me wrong prices for my drinks her whole vibe just kinda gave like she should not be allowed to be serving drinks i would not trust her to serve drinks to family members

Luxury and Excitement in One Place! The Horseshoe Hotel and Casino is the ultimate getaway in Shreveport/Bossier! The rooms are spacious, clean, and luxurious, offering a perfect retreat after a night of fun. The casino floor is lively, with plenty of games to keep you entertained, and the dining options are top-notch. The staff is attentive and friendly, making the whole experience unforgettable. Whether you’re there to relax or hit the jackpot, the Horseshoe delivers! — Thrilled Guest

Our poor waitress was the only.server here and had 14 tables. Kudos to her for making it work! Food was what we expected for the price, drinks were good & didn't mind the atmosphere!

Took 30 minutes to get our chips and salsa…and they said it comes out with main food, that’s a first. Philly cheesesteak was semi cold as well and very salty. Grace was friendly though.

They have changed the food since first opening . Fries are garbage !!!! Fish is not the same . Just don’t go eat here . Trust me .

Infant stage sportsbook that has a long..... Way to go before it can be considered a legit sportsbook. HOW CAN YOU NOT HAVE THE GAME OF THE WEEK ON THE BIG SCREEN

I was surprised to see all these terrible reviews. We had a great experience. Our server said it was her first day and she seemed like a pro. Everything was right, fresh and yummy. Similar vibe to a Buffalo Wild Wings.

Kid-friendliness: 21 years old to enter.

Atmosphere: 5

Food: 5

Service: 5

I go with my husband several times a week and everyone is very friendly! Food is fantastic!

Atmosphere: 5

Food: 5

Service: 5