Came here specifically for the buffet only to find out it’s closed. Disappointed.
Almighty Landscaping Service
Addison is an awesome server. we appreciate his service , very friendly, and the food was amazing. We will definitely be coming back
DavidBreanna Mccoy
This place has racist table dealers known for cheating black men n proudly posting they’re racist views on Facebook
Trouble-g Gk-gb
tbh i had a very bad experience with this restaurant especially with a employee named jessica gamby she was very rude and semmed to be like high on drugs or just out of wack all of my drinks were made wrong and she kept giving me wrong prices for my drinks her whole vibe just kinda gave like she should not be allowed to be serving drinks i would not trust her to serve drinks to family members
Bayou Storm Repair
Luxury and Excitement in One Place!
The Horseshoe Hotel and Casino is the ultimate getaway in Shreveport/Bossier! The rooms are spacious, clean, and luxurious, offering a perfect retreat after a night of fun. The casino floor is lively, with plenty of games to keep you entertained, and the dining options are top-notch. The staff is attentive and friendly, making the whole experience unforgettable. Whether you’re there to relax or hit the jackpot, the Horseshoe delivers!
— Thrilled Guest
Shawn Morris
The food is absolutely disgusting and you pay 95% more than it's worth. A $20.00 frozen, well I believe a frozen pizza would be better, $10.00 chicken strip with no French fries or anything.
Atmosphere: 1
Food: 1
Service: 5
Ronald Anzlovar
Wanted to order breakfast with room service for Saturday morning. No menu in the room. Got an email from front desk with menus for everything, but breakfast. Called room service repeatedly - busy signal.
Went to Front desk where manager said room service is only available on Saturday morning and I have to call it in on Saturday. Said menu was available on TV - it was not. Accessing error - it never came up.
All of this while having a pedestrian meal in their overpriced steak house. Which had great reviews.
All the positive reviews for this place are false. It is old property and the customer service is lacking.
Atmosphere: 3
Food: 1
Service: 1
Scottie Mccoy
We are very picky about our pizza. We checked in to the hotel kind of late so we decided to get a pie since they are open 24 hours. It was truly one of the best pizzas I have had in a long time. So much so that we are eating here again now after checking out the hotel. I highly recommend giving them a try if you are at the Horseshoe casino.
Atmosphere: 5
Food: 5
Service: 5
Brittany Wilson
We came in because I was excited to try the woodfire pizza. Sadly, I received a greasy, salty, pie with a pale crust. There were lots of dry herbs on top, not a great taste. The service was OK. Our server was nice, but it took 20 mins to get a drink from the bar.
Atmosphere: 3
Food: 1
Service: 2
chaquita edmond
Stood at the counter this morning to get ice cream. A female worker was on her phone, saw me and my friend standing there and walked off. Came back and looked at us and walked off again. Management hire better workers. Worst experience at the Horseshoe Casino by far. And if I could give less stars, I would.
I booked a stay from 6/4 to 6/8 on 4/10 to bury a family member and to grieve with family only to be told upon arrival that they overbooked the hotel and there were no available rooms, which was a lie as people were checking out and the top floor having suites. I was told there was nothing they would do except for issue a refund for the deposit paid which still has not been issued and then rebook for the rest of the stay. the manager Gerald was unwilling to help in any other way. Luckily another family member was staying at the hotel who had already checked in and had an extra bed. I was able to check in early the next day with a fee that also wasn't waived adding more insult to the entire ordeal. All of this along with the room I stayed in smelling very strongly of Marijuana added up to a terrible experience with this hotel. Jack Binion would be ashamed of how this hotel is being run.
Jason platt
Not 24/7 food, and neither is valet.
Atmosphere: 2
Food: 4
Service: 4
Ziege el Denso
Ross the boss. The things a 1 man can do with 1 flat top
Atmosphere: 5
Food: 5
Service: 5
Khixy
Everyone is so nice and helpful, efficient and professional with the
Came here specifically for the buffet only to find out it’s closed. Disappointed.
Addison is an awesome server. we appreciate his service , very friendly, and the food was amazing. We will definitely be coming back
This place has racist table dealers known for cheating black men n proudly posting they’re racist views on Facebook
tbh i had a very bad experience with this restaurant especially with a employee named jessica gamby she was very rude and semmed to be like high on drugs or just out of wack all of my drinks were made wrong and she kept giving me wrong prices for my drinks her whole vibe just kinda gave like she should not be allowed to be serving drinks i would not trust her to serve drinks to family members
Luxury and Excitement in One Place! The Horseshoe Hotel and Casino is the ultimate getaway in Shreveport/Bossier! The rooms are spacious, clean, and luxurious, offering a perfect retreat after a night of fun. The casino floor is lively, with plenty of games to keep you entertained, and the dining options are top-notch. The staff is attentive and friendly, making the whole experience unforgettable. Whether you’re there to relax or hit the jackpot, the Horseshoe delivers! — Thrilled Guest
The food is absolutely disgusting and you pay 95% more than it's worth. A $20.00 frozen, well I believe a frozen pizza would be better, $10.00 chicken strip with no French fries or anything.
Atmosphere: 1
Food: 1
Service: 5
Wanted to order breakfast with room service for Saturday morning. No menu in the room. Got an email from front desk with menus for everything, but breakfast. Called room service repeatedly - busy signal.
Went to Front desk where manager said room service is only available on Saturday morning and I have to call it in on Saturday. Said menu was available on TV - it was not. Accessing error - it never came up.
All of this while having a pedestrian meal in their overpriced steak house. Which had great reviews.
All the positive reviews for this place are false. It is old property and the customer service is lacking.
Atmosphere: 3
Food: 1
Service: 1
We are very picky about our pizza. We checked in to the hotel kind of late so we decided to get a pie since they are open 24 hours. It was truly one of the best pizzas I have had in a long time. So much so that we are eating here again now after checking out the hotel. I highly recommend giving them a try if you are at the Horseshoe casino.
Atmosphere: 5
Food: 5
Service: 5
We came in because I was excited to try the woodfire pizza. Sadly, I received a greasy, salty, pie with a pale crust. There were lots of dry herbs on top, not a great taste. The service was OK. Our server was nice, but it took 20 mins to get a drink from the bar.
Atmosphere: 3
Food: 1
Service: 2
Stood at the counter this morning to get ice cream. A female worker was on her phone, saw me and my friend standing there and walked off. Came back and looked at us and walked off again. Management hire better workers. Worst experience at the Horseshoe Casino by far. And if I could give less stars, I would.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I booked a stay from 6/4 to 6/8 on 4/10 to bury a family member and to grieve with family only to be told upon arrival that they overbooked the hotel and there were no available rooms, which was a lie as people were checking out and the top floor having suites. I was told there was nothing they would do except for issue a refund for the deposit paid which still has not been issued and then rebook for the rest of the stay. the manager Gerald was unwilling to help in any other way. Luckily another family member was staying at the hotel who had already checked in and had an extra bed. I was able to check in early the next day with a fee that also wasn't waived adding more insult to the entire ordeal. All of this along with the room I stayed in smelling very strongly of Marijuana added up to a terrible experience with this hotel. Jack Binion would be ashamed of how this hotel is being run.
Not 24/7 food, and neither is valet.
Atmosphere: 2
Food: 4
Service: 4
Ross the boss. The things a 1 man can do with 1 flat top
Atmosphere: 5
Food: 5
Service: 5
Everyone is so nice and helpful, efficient and professional with the
Atmosphere: 5
Food: 5
Service: 5
Great food and drinks.
Atmosphere: 5
Food: 5
Service: 5
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