Wingstop
$ • Chicken WingsAbout Wingstop
Customers' Favorites
30 PC Crew Pack
Side of Flavor
Chicken Wings
Wingstop Reviews
Great customer service, they’re very kind & ms Shelly is a sweetheart
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
This is by far the WORST service I've ever got from a Wingstop. They gave me the wrong order. I called to advise them of the issue and was put in hold. The GM answered ( no one ever told me I was being transferred nor did I ask for a manager) he was so Rude and has zero customer service skills he should be fired. He told me I could come get it ( no way to do that) so i asked for a refund. He said ok and hung up in my face. I called back to ensure it was processed and he said very...read full review
Hours
| Monday | 10:30AM - 1AM |
| Tuesday | 10:30AM - 1AM |
| Wednesday | 10:30AM - 1AM |
| Thursday | 10:30AM - 1AM |
| Friday | 10:30AM - 1AM |
| Saturday | 10:30AM - 1AM |
| Sunday | 10:30AM - 1AM |
Wingstop is a popular restaurant that offers a mix of customer experiences. The restaurant is known for its exceptional customer service, with some customers praising the understanding manager who efficiently fixes any mistakes. However, others have encountered issues with incorrect orders and unprofessional behavior from the general manager. Despite positive interactions with some staff members, a rude and unhelpful manager has left a lasting negative impression on one customer.
The restaurant's location is on 920 E Seminary Dr, Fort Worth, TX 76115. Customers have noted that the staff is generally friendly, and they appreciate the manager, Kendrick, who was helpful in resolving an issue with a coupon. The restaurant also receives praise for consistently providing fresh and accurate orders, even going the extra mile to remake an order when a customer accidentally placed a pickup order for delivery.