Saxon was a great server and was responsive to all of our needs for service
Atmosphere: 5
Food: 5
Service: 5
Angie C
I left my purse at the restaurant in Covington LA. It was immediately picked up by the bartender and put into the safe. A manager decided to get it out of the safe and throw all of the contents away. The district manager, Mr. Thrash, reviewed the security cameras and said that my purse was dumped out because the manager on duty noticed crumbs in it while he was looking for identification. I had already called the restaurant to give my information and ask they keep the purse safe until I could pick it up. I had a pair of Maui Jim prescription sunglasses in my purse amoung other personal possessions, all of which are gone. I have asked Mr. Thrash to reimburse me for the items since his staff decided to clean out my purse and throw everything away. Mr. Thrash will not reply to my emails or text messages. This is absolutely ridiculous and I would love if someone from the corporate office can contact me.
Jason Tate
Josh was a great server, very attentive and on point. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Brittany E. Payne
Food was good. Amie was great, energetic and fun. The hostess did not look up or acknowledge my party when we arrived for what seemed like a long awkward moment but other than that, our time at Copeland’s was great.
Atmosphere: 5
Food: 5
Service: 5
Andrea Starnes
Amie is an amazing server! We were in the banquet room. Our drinks stayed filled, food was served hot, and she smiled and was pleasant. We highly recommend Amie and Copeland's for your special times!
Atmosphere: 5
Food: 5
Service: 5
B.J. Ferber
Chat gave us great service 😎
Atmosphere: 4
Food: 5
Service: 5
R33dyr3
I really wanted to love this place I had heard so much about it. Service was really slow. I got oysters and an Alfredo with crab cakes. The oysters was the best thing I got. My crab cakes had too much breading and was dry. I didn't even eat much of my food. I just was very underwhelmed by the whole experience
Atmosphere: 3
Food: 3
Service: 3
Annette Marrs
Amie did a great job with our rehearsal dinner. She serviced us promptly and very pleasantly. The food was delicious.
Atmosphere: 5
Food: 5
Service: 5
Toni Banks
My experience at Copeland’s was absolutely wonderful, and that was all because of our amazing waitress, Amie! From the moment we sat down, she greeted us with such warmth and genuine hospitality. She was attentive without being overbearing, knowledgeable about the menu, and made fantastic recommendations. Amie made sure our drinks stayed full, our food arrived just right, and she checked in at the perfect times. Her positive attitude and beautiful smile truly enhanced our dining experience. You can tell she takes pride in what she does — she made us feel valued and cared for.
Atmosphere: 5
Food: 5
Service: 5
Shir Carson
Let the pictures do the talking. The food. Service, and am since amazing! The Copeland's in Birmingham closed. My feelings were deeply hurt. It was so good to be back in one of my FAVORITE NEW ORLEANS CUISINE restaurants. The biscuits! 😁
The new menu is awesome. The fried chicken is my favorite. Great job
Atmosphere: 5
Food: 5
Service: 5
Caroline Battles
My son and I had dinner at Copeland's yesterday. Had not been there in years. But we were disappointed. The menu has changed. We knew this restaurant for its seafood, but there were not many choices and what we ordered was not great. There were for chicken though. Service was good.
Atmosphere: 3
Food: 3
Service: 4
Bia Bia
Really disappointed with my dine-in experience. I returned because my first carryout visit was good, but this time the service was terrible.
After being seated, my waiter disappeared multiple times. I waited about 20 minutes just to order my entrée and later sat 30–40 minutes with an empty table before having to flag someone down for my bill. The restaurant wasn’t even busy, which made it more frustrating.
As a restaurant manager myself, I understand how shifts go — but completely neglecting a guest is unacceptable. The food was fine, but the service made me feel unwelcome. I won’t be back.
Atmosphere: 1
Food: 4
Service: 1
gwen preveau
Food was delicious!! Camron did a GREAT job of taking care of us. He was AWESOME!!
Saxon was a great server and was responsive to all of our needs for service
Atmosphere: 5
Food: 5
Service: 5
I left my purse at the restaurant in Covington LA. It was immediately picked up by the bartender and put into the safe. A manager decided to get it out of the safe and throw all of the contents away. The district manager, Mr. Thrash, reviewed the security cameras and said that my purse was dumped out because the manager on duty noticed crumbs in it while he was looking for identification. I had already called the restaurant to give my information and ask they keep the purse safe until I could pick it up. I had a pair of Maui Jim prescription sunglasses in my purse amoung other personal possessions, all of which are gone.
I have asked Mr. Thrash to reimburse me for the items since his staff decided to clean out my purse and throw everything away. Mr. Thrash will not reply to my emails or text messages. This is absolutely ridiculous and I would love if someone from the corporate office can contact me.
Josh was a great server, very attentive and on point. Give him a raise.
Atmosphere: 5
Food: 5
Service: 5
Food was good. Amie was great, energetic and fun.
The hostess did not look up or acknowledge my party when we arrived for what seemed like a long awkward moment but other than that, our time at Copeland’s was great.
Atmosphere: 5
Food: 5
Service: 5
Amie is an amazing server! We were in the banquet room. Our drinks stayed filled, food was served hot, and she smiled and was pleasant. We highly recommend Amie and Copeland's for your special times!
Atmosphere: 5
Food: 5
Service: 5
Chat gave us great service 😎
Atmosphere: 4
Food: 5
Service: 5
I really wanted to love this place I had heard so much about it. Service was really slow. I got oysters and an Alfredo with crab cakes. The oysters was the best thing I got. My crab cakes had too much breading and was dry. I didn't even eat much of my food. I just was very underwhelmed by the whole experience
Atmosphere: 3
Food: 3
Service: 3
Amie did a great job with our rehearsal dinner. She serviced us promptly and very pleasantly. The food was delicious.
Atmosphere: 5
Food: 5
Service: 5
My experience at Copeland’s was absolutely wonderful, and that was all because of our amazing waitress, Amie! From the moment we sat down, she greeted us with such warmth and genuine hospitality. She was attentive without being overbearing, knowledgeable about the menu, and made fantastic recommendations.
Amie made sure our drinks stayed full, our food arrived just right, and she checked in at the perfect times. Her positive attitude and beautiful smile truly enhanced our dining experience. You can tell she takes pride in what she does — she made us feel valued and cared for.
Atmosphere: 5
Food: 5
Service: 5
Let the pictures do the talking. The food. Service, and am since amazing! The Copeland's in Birmingham closed. My feelings were deeply hurt. It was so good to be back in one of my FAVORITE NEW ORLEANS CUISINE restaurants. The biscuits! 😁
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The new menu is awesome. The fried chicken is my favorite. Great job
Atmosphere: 5
Food: 5
Service: 5
My son and I had dinner at Copeland's yesterday. Had not been there in years. But we were disappointed. The menu has changed. We knew this restaurant for its seafood, but there were not many choices and what we ordered was not great. There were for chicken though. Service was good.
Atmosphere: 3
Food: 3
Service: 4
Really disappointed with my dine-in experience. I returned because my first carryout visit was good, but this time the service was terrible.
After being seated, my waiter disappeared multiple times. I waited about 20 minutes just to order my entrée and later sat 30–40 minutes with an empty table before having to flag someone down for my bill. The restaurant wasn’t even busy, which made it more frustrating.
As a restaurant manager myself, I understand how shifts go — but completely neglecting a guest is unacceptable. The food was fine, but the service made me feel unwelcome. I won’t be back.
Atmosphere: 1
Food: 4
Service: 1
Food was delicious!! Camron did a GREAT job of taking care of us. He was AWESOME!!
Atmosphere: 5
Food: 5
Service: 5
Cameron was great.
Atmosphere: 5
Food: 5
Service: 5
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