The food was delicious and the service was divine.
Atmosphere: 5
Food: 5
Service: 5
Kristin C.
Food is always delicious. My only complaint is ordering take out. I place the order online and choose a time that I will be picking my order up. Easy, right? Every time I arrive, my order is NEVER ready on time. I always have to wait. Seems to me if I am given choices on times to have my order ready, it should be ready at that time.
Atmosphere: 5
Food: 5
Service: 4
John Montelepre III
Great fun place to go out to eat... Casual and festive
Atmosphere: 5
Food: 5
Service: 5
JL Goodwin
Great food and service. They had live music.
Atmosphere: 4
Food: 5
Service: 5
Penni Saul
Poor Customer Service – LaCarreta of Covington
I’m a frequent customer of this establishment, but on this visit my experience was unacceptable. The service lacked attentiveness and the management failed to acknowledge obvious issues.
The waitress rushed through taking my order while prioritizing a larger party, which led to my order being incorrect. Chips and salsa never arrived until after the entrées were served—and only after I prompted for them. By the time my kids had finished eating, I asked for the check. Ironically, the order that had been wrong from the start arrived only after the bill was already on the table. I refused it, paid, and still left a tip.
I didn’t make a fuss, not because the mistakes weren’t significant, but because poor service speaks for itself. Customers deserve respect and consistency. As an HR professional, I am constantly evaluating service experiences, and unfortunately LaCarreta of Covington failed badly today.
Shame on the management team, who were fully aware of the situation yet chose not to step in. This kind of disregard is simply unacceptable.
Atmosphere: 2
Food: 1
Service: 1
Cindy Farley
Food didn’t have much flavor at all. Service was horrible. No drink while we ate our food. Waited and waited for the bill. My personal opinion the Hammond location has great service and tasty food. Was out shopping for a side by side in this town . Will not be back. Way too many other places to try in the future.
Atmosphere: 4
Food: 2
Service: 1
Crystal Rumore
This La Carretas gives the biggest portions!
Atmosphere: 5
Food: 5
Service: 5
Chad
Great as always! Tacos, enchilada, fajita, all good.
Had the flautas for appetizer, delicious. Guacamole was awesome. Had the Chef bowl added Chipotle cauliflower. So tasty. Just enough spice, added salsa.
Atmosphere: 5
Food: 5
Service: 5
Tim Cesario
Really good food, party atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Laura Ducote
Food and service were both great
Atmosphere: 5
Food: 5
Service: 5
Jose Fajardo
Cheap beer great foot fresh tortilla everything so good 👍
Great food! Great service and staff!
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and the service was divine.
Atmosphere: 5
Food: 5
Service: 5
Food is always delicious. My only complaint is ordering take out. I place the order online and choose a time that I will be picking my order up. Easy, right? Every time I arrive, my order is NEVER ready on time. I always have to wait. Seems to me if I am given choices on times to have my order ready, it should be ready at that time.
Atmosphere: 5
Food: 5
Service: 4
Great fun place to go out to eat... Casual and festive
Atmosphere: 5
Food: 5
Service: 5
Great food and service. They had live music.
Atmosphere: 4
Food: 5
Service: 5
Poor Customer Service – LaCarreta of Covington
I’m a frequent customer of this establishment, but on this visit my experience was unacceptable. The service lacked attentiveness and the management failed to acknowledge obvious issues.
The waitress rushed through taking my order while prioritizing a larger party, which led to my order being incorrect. Chips and salsa never arrived until after the entrées were served—and only after I prompted for them. By the time my kids had finished eating, I asked for the check. Ironically, the order that had been wrong from the start arrived only after the bill was already on the table. I refused it, paid, and still left a tip.
I didn’t make a fuss, not because the mistakes weren’t significant, but because poor service speaks for itself. Customers deserve respect and consistency. As an HR professional, I am constantly evaluating service experiences, and unfortunately LaCarreta of Covington failed badly today.
Shame on the management team, who were fully aware of the situation yet chose not to step in. This kind of disregard is simply unacceptable.
Atmosphere: 2
Food: 1
Service: 1
Food didn’t have much flavor at all. Service was horrible. No drink while we ate our food. Waited and waited for the bill.
My personal opinion the Hammond location has great service and tasty food. Was out shopping for a side by side in this town . Will not be back. Way too many other places to try in the future.
Atmosphere: 4
Food: 2
Service: 1
This La Carretas gives the biggest portions!
Atmosphere: 5
Food: 5
Service: 5
Great as always! Tacos, enchilada, fajita, all good.
Atmosphere: 5
Food: 5
Service: 4
Best Tex-Mex food in the City!
Restaurantji Recommends
Had the flautas for appetizer, delicious. Guacamole was awesome.
Had the Chef bowl added Chipotle cauliflower. So tasty. Just enough spice, added salsa.
Atmosphere: 5
Food: 5
Service: 5
Really good food, party atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Food and service were both great
Atmosphere: 5
Food: 5
Service: 5
Cheap beer great foot fresh tortilla everything so good 👍
10/10 experience everytime!
Atmosphere: 5
Food: 5
Service: 5
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