McDonald's

70345 LA-21, Covington
(985) 875-0152

Recent Reviews

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The app rarely works correctly. You enter the deal and the number fails to appear, or you’re told to try again in 15 minutes, or you get an error code. The staff always overrides the issue and honors the deal. Today, the lazy girl with an attitude refuses to even ask a manager and told me I need to wait 15 minutes and come back. This was at 7:30 am on 9/6/25.

Atmosphere: 1

Food: 3

Service: 1

Bristol Bulldog

Hey it's McDonald's

Atmosphere: 4

Food: 3

Service: 3

Levee Mann

Too many problems. Lack of communication skills in this store make problem solving very complicated. Lady asked if the meat was hot or the sauce on a spicy chicken wrap legitimate question. 8 minutes later the customer gave up an ordered something different. I love the mcchicken sandwich but this one was so sloppy I had to use napkins to wipe it down before I could eat. After listening to three other customers have a problem and management inability to clearly understand or communicate was definitely an issue.

Atmosphere: 1

Food: 2

Service: 2

trula ard

I go very often for lunch time. Today was Horrible. Parked me in Drive Thru & bought my food out Burger NOT done

Food: 1

Melissa Payne

Cheap, fast, and filling. Order correctly made which doesn't always happen but this time it went well. Check your order before you leave

Atmosphere: 3

Food: 3

Service: 4

Michael Pritchard

Drive thru on 7/30 was a bad experience. I put in a mobile order and had to ask for the correct drink and a missing medium fry after checking the bag. After we left, my daughter noticed her chicken nugget box was just filled with ketchup. Called the store number to let them know this happened, but I didn't get an answer. Mobile app does not provide a way to ask for a refund either.

Food that we did get was on par with other McDonald's.

Food: 3

Service: 1

Aquilino Peña

Worse McDonald s ever, have been waiting for a half hour and employees did not attend our concerns, no information provided. There is no way that this be considered a decent place for having any food

Service: 1

Wesley “Wes” Billac

Rude rude rude

Atmosphere: 2

Food: 3

Service: 2

Eugenia Schastlyva

Food was ok, but staff not. Never said hi, no smiles, just not friendly at all.

Atmosphere: 2

Food: 4

Service: 2

hardie midkiff

McDonald’s is my official drink stop—cold, fizzy, and delivered with lightning speed by heroes in headsets. But let’s be real: the real MVP here is Grimace. Big purple legend. The embodiment of joy, mystery, and whatever flavor that birthday shake was supposed to be.

Thanks to the app, I get free fries like I’m on some kind of golden-fried rewards throne. I don’t even need a full meal—just give me a large Coke, fries, and a nod from Grimace, and I’m good for the day.

Honestly, I trust Grimace more than most politicians. If he ran for office, I’d vote purple. Until then, I’ll keep pulling into McDonald’s like it’s my second home. 🍟🥤💜

Atmosphere: 5

Food: 5

Service: 5

Kathleen Mayers

Terrible management terrible workers terrible customer service you nobody greet you. Nobody says anything. Hi, how may I help you? Are you here for a pick up for DoorDash? Nothing terrible. Do not recommend this McDonald’s at

Atmosphere: 1

Service: 1

Lars

this was the worst McDonald’s I’ve ever been to in my entire life. What a garbage dump. So just to explain there is approximately 30 cars waiting in the road and in the parking lot for 11 people to make the food however it seems to be some type of special education facility. I went in and ordered with the computer and it took 11 minutes to get 1/4 pounder with cheese and a soda. Of course, because this is owned by an Indian cheapskate there is no way to access a refill for my drinks. I would do yourself a favor and go to the Chick-fil-A down the street, which is actually a proper fast food restaurant. Another thing a note is there is actually four tables to sit at and someone was sitting at one table, but it was so damn dirty. I thought I was in Pakistan.

Atmosphere: 1

Food: 2

Service: 1

jgaines295

Hardly ever get an order correct. Food wasn’t fresh. It was cold. Bun was stale. Cost too much

Chance Miller

Slow and

Dylan George

There was a tiny clerical error going through the drive-through, but Ms.Kaimesha fixed the error with Grace. She is doing a wonderful job. Keep up the great work!

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