this was the worst McDonald’s I’ve ever been to in my entire life. What a garbage dump. So just to explain there is approximately 30 cars waiting in the road and in the parking lot for 11 people to make the food however it seems to be some type of special education facility. I went in and ordered with the computer and it took 11 minutes to get 1/4 pounder with cheese and a soda. Of course, because this is owned by an Indian cheapskate there is no way to access a refill for my drinks. I would do yourself a favor and go to the Chick-fil-A down the street, which is actually a proper fast food restaurant. Another thing a note is there is actually four tables to sit at and someone was sitting at one table, but it was so damn dirty. I thought I was in Pakistan.
jgaines295
Hardly ever get an order correct. Food wasn’t fresh. It was cold. Bun was stale. Cost too much
Chance Miller
Slow and
Dylan George
There was a tiny clerical error going through the drive-through, but Ms.Kaimesha fixed the error with Grace. She is doing a wonderful job. Keep up the great work!
Doreen Murray
Easy in and out. Very nice employees.
Atmosphere: 5
Food: 5
Service: 5
John
They forget items, or don’t add items because they don’t want to make them. The items are of terrible quality compared to other stores. This store has been doing poorly since I was 5 years old, 20 years ago.
Atmosphere: 1
Food: 1
Service: 1
Mack N
Gave me a bunch of sauce I didn't ask for but left out the 10 piece I ordered
Paul
Showed up at 10:29 . Still serving breakfast so we waited the minute and they told us . There not serving lunch for another 5 minutes . So we tried ordering breakfast and that was closed down to. So we just left . Not sure if mcdonalds is now closed at certain times during the day or this was just a mishap between meals . The server seemed confused to. There was no cars in line when we showed up.
Atmosphere: 1
Service: 1
Tony Halaris
I tried giving this place a chance 10 times over the past year and every single time it's a problem be at the food the service the attitudes you name it I'll drive 15 minutes out of my way now before I come to this place again
Went through the drive-thru and the wait time was ridiculous, then had me park in a spot to wait for my food, to have all the cars behind me get their orders first. Then when they walked my food to my car it was incomplete and had to walk in to get the rest of it. Worst Mcdonalds I've ever been to. Not only that MY ORDER WAS COMPLETELY INCORRECT. walked in asked for a refund they partially refunded me my money and had to get them to refund my entire amount.
Atmosphere: 1
Food: 1
Service: 1
Myrna Fredrick
I went to the McDonalds on Hwy 21 in Covington. I waited in line in the drive-through. No one was taking orders. I placed my order online while in line. The customer ahead of me finally left without placing an order.No one came on to take my order code. I sent my half Latino son inside. He told them he was there for a pickup. They asked him if it was a sausage egg meal. He looked down at the screen to check. Someone shouted, "You don't speak English!?" This is racism at its finest. I went around the drive-through and told them yes, he does speak English, and theybecame defensive. The lack of work ethic or even courtesy is ridiculous. I will never go back to this location.
E D
Absolutely the worst and slowest service I have gotten anywhere on this planet! I stood at the counter for at least 10 minutes nobody would take my order. Literally had to go through the freaking drive-thru to get food this is absolutely ridiculous. You would expect this kind of service from high school kids not from grown ass women. Not only did this cost me 30 minutes on a 14-hour drive but I also got the wrong order to boot
S H
Slooooooowwwww service. 15 minutes to get a dbl cheeseburger after placing my order thru the app. And every McDonald's has now installed those stupid kiosks to order from. Employees stare at you like you have a third arm coming out your head and refuse to take your order at the counter. Small dining room that can only seat 19 people. Food is consistent with any other McDonald's that you may visit - blah. I still don't understand how people love their French fries. Save yourself some time and treat your heart right and go down the street to Panera and eat something a little more healthier.
this was the worst McDonald’s I’ve ever been to in my entire life. What a garbage dump. So just to explain there is approximately 30 cars waiting in the road and in the parking lot for 11 people to make the food however it seems to be some type of special education facility. I went in and ordered with the computer and it took 11 minutes to get 1/4 pounder with cheese and a soda. Of course, because this is owned by an Indian cheapskate there is no way to access a refill for my drinks. I would do yourself a favor and go to the Chick-fil-A down the street, which is actually a proper fast food restaurant. Another thing a note is there is actually four tables to sit at and someone was sitting at one table, but it was so damn dirty. I thought I was in Pakistan.
Hardly ever get an order correct. Food wasn’t fresh. It was cold. Bun was stale. Cost too much
Slow and
There was a tiny clerical error going through the drive-through, but Ms.Kaimesha fixed the error with Grace. She is doing a wonderful job. Keep up the great work!
Easy in and out. Very nice employees.
Atmosphere: 5
Food: 5
Service: 5
They forget items, or don’t add items because they don’t want to make them. The items are of terrible quality compared to other stores. This store has been doing poorly since I was 5 years old, 20 years ago.
Atmosphere: 1
Food: 1
Service: 1
Gave me a bunch of sauce I didn't ask for but left out the 10 piece I ordered
Showed up at 10:29 . Still serving breakfast so we waited the minute and they told us . There not serving lunch for another 5 minutes . So we tried ordering breakfast and that was closed down to. So we just left . Not sure if mcdonalds is now closed at certain times during the day or this was just a mishap between meals . The server seemed confused to. There was no cars in line when we showed up.
Atmosphere: 1
Service: 1
I tried giving this place a chance 10 times over the past year and every single time it's a problem be at the food the service the attitudes you name it I'll drive 15 minutes out of my way now before I come to this place again
Atmosphere: 1
Food: 1
Service: 1
Avoid at all costs
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They were closed.
Atmosphere: 3
Food: 3
Service: 3
Went through the drive-thru and the wait time was ridiculous, then had me park in a spot to wait for my food, to have all the cars behind me get their orders first. Then when they walked my food to my car it was incomplete and had to walk in to get the rest of it. Worst Mcdonalds I've ever been to. Not only that MY ORDER WAS COMPLETELY INCORRECT. walked in asked for a refund they partially refunded me my money and had to get them to refund my entire amount.
Atmosphere: 1
Food: 1
Service: 1
I went to the McDonalds on Hwy 21 in Covington. I waited in line in the drive-through. No one was taking orders. I placed my order online while in line. The customer ahead of me finally left without placing an order.No one came on to take my order code. I sent my half Latino son inside. He told them he was there for a pickup. They asked him if it was a sausage egg meal. He looked down at the screen to check. Someone shouted, "You don't speak English!?"
This is racism at its finest. I went around the drive-through and told them yes, he does speak English, and theybecame defensive. The lack of work ethic or even courtesy is ridiculous. I will never go back to this location.
Absolutely the worst and slowest service I have gotten anywhere on this planet! I stood at the counter for at least 10 minutes nobody would take my order. Literally had to go through the freaking drive-thru to get food this is absolutely ridiculous. You would expect this kind of service from high school kids not from grown ass women. Not only did this cost me 30 minutes on a 14-hour drive but I also got the wrong order to boot
Slooooooowwwww service. 15 minutes to get a dbl cheeseburger after placing my order thru the app.
And every McDonald's has now installed those stupid kiosks to order from. Employees stare at you like you have a third arm coming out your head and refuse to take your order at the counter.
Small dining room that can only seat 19 people.
Food is consistent with any other McDonald's that you may visit - blah. I still don't understand how people love their French fries. Save yourself some time and treat your heart right and go down the street to Panera and eat something a little more healthier.
Atmosphere: 2
Food: 2
Service: 1
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