The staff are friendly and the food is fresh. Even on a busy day, they get it done with a positive attitude.
Atmosphere: 5
Food: 5
Service: 5
Beatrice Scaffidi
Friendly staff. They will make it right if there is a problem. They work together & try to please the customers. Please be patient. I’m glad Wendy’s is here. Love the New Chicken Tenders & Sweet Chili sauce.
Atmosphere: 5
Food: 5
Service: 5
V
last time visiting - sat at the window patiently for about 20 minutes just to be told to come inside. There was a line of cars behind me. What happened to fast food?! I left. The whole point of a drive thru, is to drive thru.
Atmosphere: 1
Food: 1
Service: 1
Sarah Johnson
Missing serval items, my coffee was cold, and what I did receive wasn’t the right order. Paid for online, and tried to contact them via the app. Tried for almost an hour but no one was available.
Ghost Critic
Drive thru cashier sucks. Very rude and wair time is high.
Atmosphere: 1
Food: 3
Service: 1
Bethany Hudgen
This was the definition of fast food! Hot, ready, and the service was excellent. The lady took my order and had my food ready to go in less than five minutes.
Atmosphere: 5
Food: 5
Service: 5
Jason Colbert
Typical Wendy's food, order is almost always correct. All the staff is friendly and nice except one lady that works the window.... You will know if you get her I promise...
Atmosphere: 4
Food: 5
Service: 3
Micah 23
Just went to 2200 Florida St Wendy's and had a horrible experience u can look at the review.
So I went to this Wendy's in Covington and my mood completely changed, the staff where super friendly and passionate about there job and on top of all of that the food is sending me into a comma it's so good . Thank you for this
Atmosphere: 5
Food: 5
Service: 5
Charlisa Burise
I have tried several times to this restaurant times and I have did a complaint several times but customers service may not be important
Atmosphere: 4
Food: 2
Service: 4
James Boyd
Service was horrible, after 15 minutes of waiting I went back to the window for a refund. Oh so sorry we didn't bring your order out. The burgers were cold, fries hard as rocks, and tasted like stall grease. I will not go back here again.
2nd and last visit to this location. The smell of old grease from the drive thru window was overwhelming. Fries were inedible as were the chicken tenders. $17 for a single, fries and 3 tenders. Which means I just spent $17 for a cheeseburger from Wendy's and the smell of old grease is now on my house. Never again.
Atmosphere: 1
Food: 1
Service: 3
Lynn W
Order food Sunday on the Wendy’s app and went to pick it up and there was no one there to give me my order.
Service: 1
Jim Starnes
Short staffed. Had to pull up and wait. It took them three trips to get us everything we ordered.
Food: 4
Service: 2
Jessica Huber
Sat in the drive through for 20 mins just to get a raw hamburger. The lady in the window to busy dancing around the place and who knows what the kitchen staff was doing but this is ridiculous
Food: 1
Service: 1
Raden Lucus
Was told to hold and wait at the speaker in the drive thru for more than 15 minutes. Not worth it. Left to go to Chick-fil-A at least I know it's worth the wait.
The staff are friendly and the food is fresh. Even on a busy day, they get it done with a positive attitude.
Atmosphere: 5
Food: 5
Service: 5
Friendly staff. They will make it right if there is a problem. They work together & try to please the customers. Please be patient. I’m glad Wendy’s is here. Love the New Chicken Tenders & Sweet Chili sauce.
Atmosphere: 5
Food: 5
Service: 5
last time visiting - sat at the window patiently for about 20 minutes just to be told to come inside. There was a line of cars behind me. What happened to fast food?! I left. The whole point of a drive thru, is to drive thru.
Atmosphere: 1
Food: 1
Service: 1
Missing serval items, my coffee was cold, and what I did receive wasn’t the right order. Paid for online, and tried to contact them via the app. Tried for almost an hour but no one was available.
Drive thru cashier sucks. Very rude and wair time is high.
Atmosphere: 1
Food: 3
Service: 1
This was the definition of fast food! Hot, ready, and the service was excellent. The lady took my order and had my food ready to go in less than five minutes.
Atmosphere: 5
Food: 5
Service: 5
Typical Wendy's food, order is almost always correct. All the staff is friendly and nice except one lady that works the window.... You will know if you get her I promise...
Atmosphere: 4
Food: 5
Service: 3
Just went to 2200 Florida St Wendy's and had a horrible experience u can look at the review.
So I went to this Wendy's in Covington and my mood completely changed, the staff where super friendly and passionate about there job and on top of all of that the food is sending me into a comma it's so good . Thank you for this
Atmosphere: 5
Food: 5
Service: 5
I have tried several times to this restaurant times and I have did a complaint several times but customers service may not be important
Atmosphere: 4
Food: 2
Service: 4
Service was horrible, after 15 minutes of waiting I went back to the window for a refund. Oh so sorry we didn't bring your order out. The burgers were cold, fries hard as rocks, and tasted like stall grease. I will not go back here again.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
2nd and last visit to this location. The smell of old grease from the drive thru window was overwhelming. Fries were inedible as were the chicken tenders. $17 for a single, fries and 3 tenders. Which means I just spent $17 for a cheeseburger from Wendy's and the smell of old grease is now on my house. Never again.
Atmosphere: 1
Food: 1
Service: 3
Order food Sunday on the Wendy’s app and went to pick it up and there was no one there to give me my order.
Service: 1
Short staffed. Had to pull up and wait. It took them three trips to get us everything we ordered.
Food: 4
Service: 2
Sat in the drive through for 20 mins just to get a raw hamburger. The lady in the window to busy dancing around the place and who knows what the kitchen staff was doing but this is ridiculous
Food: 1
Service: 1
Was told to hold and wait at the speaker in the drive thru for more than 15 minutes. Not worth it. Left to go to Chick-fil-A at least I know it's worth the wait.
Atmosphere: 1
Service: 1
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