The morning drive thru cashier is very rude from the time she answers the speaker no greeting , mug on her face and seems like she has an attitude for no reason. This isn't the first time she's acted like this and it's disgusting. If she doesn't like taking orders she needs to go make food .it's 7am on new years eve. Be happy and make people feel welcomed to order instead of just closing the window after she reaches you food. It's annoying.
Atmosphere: 1
Food: 5
Service: 1
Craig Gommel
Home of the Whooper
Atmosphere: 5
Food: 5
Service: 5
Jasmine Jones
I had such a great experience at this Burger King today. I was having a rough day, and Kyle at the counter was super attentive and honestly lifted my spirits. Not only was he kind and conversational while I waited, but he also made sure I got an Impossible Whopper — which I’m usually told they don’t have in the afternoons.
My food came out hot, fresh, and really good. Excellent customer service goes a long way, and Kyle truly made a difference. Thank you for turning my day around!
Atmosphere: 3
Food: 5
Service: 5
Joseph Havard
If I could give this place 0 stars I would!! After being on the road all day I just wanted a hamburger. I walked into the lobby which was still open. Was turned around by an employee who said the lobby is closed. Drive thru only. We'll last time I checked a 18 wheeler can't fit through drive thru!! Will not return. Extremely disappointed!!
Atmosphere: 1
Food: 1
Service: 1
Jacey Hale
I ordered chicken nuggets for my kids and my nuggets were still raw and my fries were cold. The cashier was not helpful or friendly.
Atmosphere: 1
Food: 1
Service: 1
Joseph Sapia
Worse experience with any Burger King I ever had, I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Tina Duhe
Great service, all employees were working together multi tasking stepping in where needed. So nice to see!
Atmosphere: 4
Food: 4
Service: 5
Joseph Corley
Almost seems like the managers of this location knly want this to be a drive-thru location. Multiple times, I have come, and the lobby is closed. Multiple times, they are out of product. For example, the drink machine in the lobby is usually out of some flavor. Today, the drink machine is 96% out of flavors. The service is hit and miss. Most of the time, the employees look like they have no idea what to do. Ask a question and be ready to wait for someone else with the information...be sure to check your order before leaving, especiallyif you special ordered. Sometimes they get the order right most time you have to get them to correct it.
Atmosphere: 1
Food: 2
Service: 1
Kerri Lightell
I ordered a #1. The sign stated it was $9.09- already way overpriced. I was told the total was $10.89. Tax is not that high. When I inquired about the cost, I was told it included tax. How much are you charging for tax, because that is almost double the tax. The answer was, "Oh, the sign must need to be changed." I told them to keep it. What actually happened is that she automatically upsized without me asking. How do I know? Because that is what happened the last 4 times I went there, even though twice I specifically said NO UPSIZING. Regardless of whether this is random employees doing it (unlikely 5 x in a row), store policy, or corporate policy, this is disingenuous and theft, so I will not be going back. Added to that, the food is usually cold and greasy. Way overpriced for what you get, even if they get it right.
Drove up at 7:15pm on a Thursday, and the drive-thru said they were closed. All of the employees were sitting on their phones at a table in the window. Walked in to try to order, one employee got up and went to the cash register. Another employee yelled from the table in the window that they were out of everything we wanted to order.
Service: 1
Chasta Reed
Took about 20 mins to pick up my app order. Waited at the kiosk to talk to someone for 15 mins, they had multiple drive offs because the wait. How do y'all stay open?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper
Jessie Oubre
Went to this location on Friday July 19th at 5pm. Was going to go dine in but the lady stopped me at the door and said the dining area is closed due to lack of staff. Why is this location still open? This isn’t the first time it happened to me.
Atmosphere: 1
Food: 1
Service: 1
Whit M
Order an original chicken sandwich and started eating the sandwich flipped the sandwich over and there was a big pile of mold. Called the place and all she could say was she didn’t notice it and she is still using the same bread from when I came. Beware your food might come with mold.
Takes forever and order is never correct.
The morning drive thru cashier is very rude from the time she answers the speaker no greeting , mug on her face and seems like she has an attitude for no reason. This isn't the first time she's acted like this and it's disgusting. If she doesn't like taking orders she needs to go make food .it's 7am on new years eve. Be happy and make people feel welcomed to order instead of just closing the window after she reaches you food. It's annoying.
Atmosphere: 1
Food: 5
Service: 1
Home of the Whooper
Atmosphere: 5
Food: 5
Service: 5
I had such a great experience at this Burger King today. I was having a rough day, and Kyle at the counter was super attentive and honestly lifted my spirits. Not only was he kind and conversational while I waited, but he also made sure I got an Impossible Whopper — which I’m usually told they don’t have in the afternoons.
My food came out hot, fresh, and really good. Excellent customer service goes a long way, and Kyle truly made a difference. Thank you for turning my day around!
Atmosphere: 3
Food: 5
Service: 5
If I could give this place 0 stars I would!! After being on the road all day I just wanted a hamburger. I walked into the lobby which was still open. Was turned around by an employee who said the lobby is closed. Drive thru only. We'll last time I checked a 18 wheeler can't fit through drive thru!! Will not return. Extremely disappointed!!
Atmosphere: 1
Food: 1
Service: 1
I ordered chicken nuggets for my kids and my nuggets were still raw and my fries were cold. The cashier was not helpful or friendly.
Atmosphere: 1
Food: 1
Service: 1
Worse experience with any Burger King I ever had, I will not be going back.
Atmosphere: 1
Food: 1
Service: 1
Great service, all employees were working together multi tasking stepping in where needed. So nice to see!
Atmosphere: 4
Food: 4
Service: 5
Almost seems like the managers of this location knly want this to be a drive-thru location. Multiple times, I have come, and the lobby is closed. Multiple times, they are out of product. For example, the drink machine in the lobby is usually out of some flavor. Today, the drink machine is 96% out of flavors. The service is hit and miss. Most of the time, the employees look like they have no idea what to do. Ask a question and be ready to wait for someone else with the information...be sure to check your order before leaving, especiallyif you special ordered. Sometimes they get the order right most time you have to get them to correct it.
Atmosphere: 1
Food: 2
Service: 1
I ordered a #1. The sign stated it was $9.09- already way overpriced. I was told the total was $10.89. Tax is not that high. When I inquired about the cost, I was told it included tax. How much are you charging for tax, because that is almost double the tax. The answer was, "Oh, the sign must need to be changed." I told them to keep it. What actually happened is that she automatically upsized without me asking. How do I know? Because that is what happened the last 4 times I went there, even though twice I specifically said NO UPSIZING. Regardless of whether this is random employees doing it (unlikely 5 x in a row), store policy, or corporate policy, this is disingenuous and theft, so I will not be going back. Added to that, the food is usually cold and greasy. Way overpriced for what you get, even if they get it right.
Restaurantji Recommends
Drove up at 7:15pm on a Thursday, and the drive-thru said they were closed. All of the employees were sitting on their phones at a table in the window. Walked in to try to order, one employee got up and went to the cash register. Another employee yelled from the table in the window that they were out of everything we wanted to order.
Service: 1
Took about 20 mins to pick up my app order.
Waited at the kiosk to talk to someone for 15 mins, they had multiple drive offs because the wait. How do y'all stay open?
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Whopper
Went to this location on Friday July 19th at 5pm. Was going to go dine in but the lady stopped me at the door and said the dining area is closed due to lack of staff. Why is this location still open? This isn’t the first time it happened to me.
Atmosphere: 1
Food: 1
Service: 1
Order an original chicken sandwich and started eating the sandwich flipped the sandwich over and there was a big pile of mold. Called the place and all she could say was she didn’t notice it and she is still using the same bread from when I came. Beware your food might come with mold.
Atmosphere: 1
Food: 1
Service: 1
Good ole fashion whopper.
Atmosphere: 5
Food: 4
Service: 5
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