Popeyes Louisiana Kitchen
1109 N Airline Hwy, Gonzales
(225) 647-2838
Recent Reviews
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Best chicken I have ever eaten ,the service was impeccable,I felt at home ,I mean the flavor in my chicken was marinated down to the bone I saw spices . Don't change a thing everyone there is doing an amazing job ๐.
9:50pm
May 9 2026
Worst crew ever and the lady that receive drove thru orders very disrespectful
Atmosphere: 1
Food: 2
Service: 1
This Location is doing everything right. Good Crew at this Location, keep up the good work. Thank you
Atmosphere: 5
Food: 5
Service: 5
Love Popeyes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich, Popeyes Apple Pie
Most likely went during their rush hour as when i went through the drive thru I had to pull up and wait after paying for the order along with 2 other cars.
Food: 5
Service: 4
My order is always really good ๐
Excellent customer service
Atmosphere: 5
Food: 5
Service: 5
MANAGEMENT still has not rectified my complaint.
I was asked for my e-mail address so that Management could contact me to resolve my complaint but I have not heard back from whomever.
LeeRoy said he is a
Manager.
He could not hear me on the telephone. He put the telephone down and complained about me to the orher employees. I could hear them.
My food was stuffed in a very small box. Napkins were full of grease
Awful, Disrespectful, Unethical Manager LeRoy and Customer Service!!!
Atmosphere: 1
Food: 1
Service: 1
As I want you, no one addressed me.I stood there for a while as they looked at me.But kept talking to most themselves and doing whatever they were doing.Finally, the lady asked me online order or takeout.But she wasn't even looking at me
Atmosphere: 3
Food: 4
Service: 2
I placed an order on Monday 11/3/2025 and my order was wrong. I talked with who was very professional , helpful and had so a friendly personality she was so apologetic about the mistake and told me to come and get my correct order
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This was a very pleasant and wonderful experience for me on my lunch break. The young lady that took my order was very patient, polite, accommodating in taking my order. Although she was taking care of other things (checking on other orders and other customers needs for their needs) she held a GREAT attitude and a smile. I had to ask her name for my review. I work with the public at my job and I have to to say that she is definitely what I would say that she needs to be a manager. No doubt
Atmosphere: 5
Food: 5
Service: 5
I found my experience great to say the least! Everyone was so nice and my order was different and they had no problems. The only reason l put 4 stars on the food was the dirty rice was a little dry. But thatโs just our taste. Overall I will return and will recommend.๐ค
Atmosphere: 5
Food: 4
Service: 5
Anytime I go they never have any chicken ready. I always have to wait 20 to 30 minutes for chicken.
Atmosphere: 2
Food: 2
Service: 2
The restaurant was very clean Staff greeted me as I walked through the door and they prepare my order very fast.
Atmosphere: 4
Food: 5
Service: 5
A cook was smoking a cigarette in an apron outside . Which is so unsanitary. Long wait time . When placing my order the girl kept telling me to hold on it took 20 min to place a one combo order.
Atmosphere: 1
Food: 2
Service: 1
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