The drive thru girl was very helpful and made sure my order was fresh. Super pretty too
Troy Morris
hamburger was cold and French fries were soggy and cold won't go there
Let's Game Anime
Probably the worst customer service I’ve seen at any restaurant. Always have an attitude, put a small portion of fries when it’s supposed to be a large and they were cold. It’s like they really go out of their way to offer poor service. Just awful
Roy Aubin
Horrible service and attitudes. Second time. Employees should just quit if you hate you job and can't deal with public.
Mike Slawson
Fast food burgers ? was ok. Fries are different and tasty.
Lady Chills
The service was the best thing. The burger quality has declined over the years.
Denise Smart
My kids and I really love us some Rally's! Especially the fries. ? Every time that we are in town we come here. I'm getting hungry just writing this review.
Ronald Hohensee
More of a drive thru fast food place.
Leonard Lenny Vasbinder
I regularly get the Guest Obsessed online survey deal so I buy a large Coke light on ice and get a Big Buford for free. About $3 for the meal!!!
Jason Brunet
Every single time I come here I regret it. Literally every single time. Today I waited 15 minutes to get my food. I was the only customer. No.
horrible customer service here and the one on gen degaulle
Doss
This is not a review of ALL Rally's, just this single location.Summary: DO NOT GO TO THIS LOCATION.I visited around mid-afternoon on a Sunday well after any lunch rush. I was happy to see that the drive-thru line was almost empty (3 cars in line... one ordering, one waiting to order, and one waiting for their food at the window). For the car in front of me to order (a few people in the car), it took about 7-8 minutes. Most of that was waiting for someone to ask for their order. The car behind them left due to the wait. I got to the ordering speaker and got ready to order after the attendant said something slightly incoherent into the speaker. It took another 8-10 minutes before I was asked to order. 2 cars behind me left due to the wait. I finally got my order in and moved forward; the car that ordered in front of me was still waiting for food. My actual time at the window was about 2-3 minutes.In all, my drive-thru experience was about 27 minutes.To top it off, the fries (the whole reason most people go to Rally's), were rock hard like they had been baking under a heat lamp. The bacon burger I ordered (which is either a double or triple but I wasn't asked which I wanted) was horrible even by fast food standards. The meat looked like it was microwaved and there was what I'd count as 1.5 pieces of bacon on an item where "bacon" is in the name. At least the drink was fine.
greg armond
Horrible. There was one person working at the rallys, she took my order and money, then I waited 20 minutes for my food.
Greg Caro
1 ⭐ because None is not an option...Waited outside for 9 minutes (with no one in front of me) before an Orleans parish police officer walked up to get a refill and the cashier STILL DID NOT acknowledge me at all. I left very disappointed and still hungry. Saved my money and ate leftovers at my home ?????
Jonathan Franklin
Drive through took 15 min just to take order. Then another 20 to get food. Only 3 cars in drivethrough
The drive thru girl was very helpful and made sure my order was fresh. Super pretty too
hamburger was cold and French fries were soggy and cold won't go there
Probably the worst customer service I’ve seen at any restaurant. Always have an attitude, put a small portion of fries when it’s supposed to be a large and they were cold. It’s like they really go out of their way to offer poor service. Just awful
Horrible service and attitudes. Second time. Employees should just quit if you hate you job and can't deal with public.
Fast food burgers ? was ok. Fries are different and tasty.
The service was the best thing. The burger quality has declined over the years.
My kids and I really love us some Rally's! Especially the fries. ? Every time that we are in town we come here. I'm getting hungry just writing this review.
More of a drive thru fast food place.
I regularly get the Guest Obsessed online survey deal so I buy a large Coke light on ice and get a Big Buford for free. About $3 for the meal!!!
Every single time I come here I regret it. Literally every single time. Today I waited 15 minutes to get my food. I was the only customer. No.
Restaurantji Recommends
horrible customer service here and the one on gen degaulle
This is not a review of ALL Rally's, just this single location.Summary: DO NOT GO TO THIS LOCATION.I visited around mid-afternoon on a Sunday well after any lunch rush. I was happy to see that the drive-thru line was almost empty (3 cars in line... one ordering, one waiting to order, and one waiting for their food at the window). For the car in front of me to order (a few people in the car), it took about 7-8 minutes. Most of that was waiting for someone to ask for their order. The car behind them left due to the wait. I got to the ordering speaker and got ready to order after the attendant said something slightly incoherent into the speaker. It took another 8-10 minutes before I was asked to order. 2 cars behind me left due to the wait. I finally got my order in and moved forward; the car that ordered in front of me was still waiting for food. My actual time at the window was about 2-3 minutes.In all, my drive-thru experience was about 27 minutes.To top it off, the fries (the whole reason most people go to Rally's), were rock hard like they had been baking under a heat lamp. The bacon burger I ordered (which is either a double or triple but I wasn't asked which I wanted) was horrible even by fast food standards. The meat looked like it was microwaved and there was what I'd count as 1.5 pieces of bacon on an item where "bacon" is in the name. At least the drink was fine.
Horrible. There was one person working at the rallys, she took my order and money, then I waited 20 minutes for my food.
1 ⭐ because None is not an option...Waited outside for 9 minutes (with no one in front of me) before an Orleans parish police officer walked up to get a refill and the cashier STILL DID NOT acknowledge me at all. I left very disappointed and still hungry. Saved my money and ate leftovers at my home ?????
Drive through took 15 min just to take order. Then another 20 to get food. Only 3 cars in drivethrough