They truly did so perfect ! Definitely will be going back ANYTIME I EVER need a cake again they were nice to and it was very affordable!
Dawnie T
I wish I could give this experience a zero. When we have placed an order on the app, we have always been able to pick up early. Last night we made an order for pickup at 9. When we went through the drive through at 8:50 we were handled with TERRIBLE ATTITUDE. We were told to come back at 9. Nothing else…. Just “come back at 9”. So we parked across for the street for 10 minutes and drove back to the drive through at precisely 9 and were told to come in. No one in line or in store. We pulled back around, went in. The guy was super friendly and the girl would not even make eye contact. When I asked for my order, she rudely said ,”is it NOT IN THE FREEZER?” At this point, with the way I was handled, I was boiling, but I got my order, and left. There is usually a ticket at the bottom with the number to leave a review, this was missing. I am sure, intentionally. And my order was melted. It had a tag that did say it was completed at 8:42. It was ready, the attitude was disgusting and the product was garbage. Do better , Baskin Robbin’s Houma.
Sarah Jeblonski
Pulled up before 9:30 and was told they were closing early.
Ashley Thibodaux
Pulled up at 9:20pm and they had garbage bags blocking the front door…. that’s one way to signify that you are closing early.
Alice Kroll
The girl was terrible to me and my grandson, she was working on SaturDay morning at 11 am opening Kayla I will not be coming back to Basking Robins. Shame on you, ice cream shop!!!!!!
Kid-friendliness: Kayla was bad, she put in my grandson Sunday tons of caramel instead of ice cream. She should NOT be working with people
The ice cream is like any other delight and is very convenient! Just this particular stop that concerned me. So I ordered two scoops of ice cream and one was pistachio. Me, personally, does not like any sort of nuts in sweets, even though I’m not allergic. And I noticed that when I ate the pistachio ice cream, that it has some thin pieces of almonds, I am going to assume. It wasn’t chocolate, because it tasted like nut and it wasn’t pistachios, because the texture wasn’t as soft. And when I was looking at the flavor options, the Pistachio didn’t say it included any nuts other than pistachio. This could be dangerous for anyone who is allergic to almonds. Also, I was disappointed when I was expecting the ice cream to turn out differently.
Jae & Zoey's VLOGS
Best Ice Cream Shop in Houma! The employee's are always so nice. Nice & Clean inside, I love the Turtle Truffle in a waffle cone.
mishman
What I ordered tasted like heaven, the staff was also very friendly.
Noah Monnier
I gave this place a 5 star cause well their service is great and I'm always gonna be coming here for ice cream cakes on my birthday, but I'm have to say I personally enjoy Zack's a tad more when it comes to ice cream and it has fro yo and more so I can't say I would give this place 5 stars but still love this place almost as much
adrian
What I ordered tasted like heaven, the staff was also very friendly.
They truly did so perfect ! Definitely will be going back ANYTIME I EVER need a cake again they were nice to and it was very affordable!
I wish I could give this experience a zero. When we have placed an order on the app, we have always been able to pick up early. Last night we made an order for pickup at 9. When we went through the drive through at 8:50 we were handled with TERRIBLE ATTITUDE. We were told to come back at 9. Nothing else…. Just “come back at 9”. So we parked across for the street for 10 minutes and drove back to the drive through at precisely 9 and were told to come in. No one in line or in store. We pulled back around, went in. The guy was super friendly and the girl would not even make eye contact. When I asked for my order, she rudely said ,”is it NOT IN THE FREEZER?” At this point, with the way I was handled, I was boiling, but I got my order, and left. There is usually a ticket at the bottom with the number to leave a review, this was missing. I am sure, intentionally. And my order was melted. It had a tag that did say it was completed at 8:42. It was ready, the attitude was disgusting and the product was garbage. Do better , Baskin Robbin’s Houma.
Pulled up before 9:30 and was told they were closing early.
Pulled up at 9:20pm and they had garbage bags blocking the front door…. that’s one way to signify that you are closing early.
The girl was terrible to me and my grandson, she was working on SaturDay morning at 11 am opening Kayla I will not be coming back to Basking Robins. Shame on you, ice cream shop!!!!!!
Kid-friendliness: Kayla was bad, she put in my grandson Sunday tons of caramel instead of ice cream. She should NOT be working with people
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chocolate Chip Cookie Dough Sundae
Super job on our ice cream cake! I brought in the cake topper an they did the rest. Sweetest employees ever!
We get ice cream here. If you like ice cream you'll also like this place.
Love the homemade mint shake
Ceecce
Best Ice Cream Shop in Houma! The employee's are always so nice. Nice & Clean inside, I love the Turtle Truffle in a waffle cone.
Restaurantji Recommends
The ice cream is like any other delight and is very convenient! Just this particular stop that concerned me. So I ordered two scoops of ice cream and one was pistachio. Me, personally, does not like any sort of nuts in sweets, even though I’m not allergic. And I noticed that when I ate the pistachio ice cream, that it has some thin pieces of almonds, I am going to assume. It wasn’t chocolate, because it tasted like nut and it wasn’t pistachios, because the texture wasn’t as soft. And when I was looking at the flavor options, the Pistachio didn’t say it included any nuts other than pistachio. This could be dangerous for anyone who is allergic to almonds. Also, I was disappointed when I was expecting the ice cream to turn out differently.
Best Ice Cream Shop in Houma! The employee's are always so nice. Nice & Clean inside, I love the Turtle Truffle in a waffle cone.
What I ordered tasted like heaven, the staff was also very friendly.
I gave this place a 5 star cause well their service is great and I'm always gonna be coming here for ice cream cakes on my birthday, but I'm have to say I personally enjoy Zack's a tad more when it comes to ice cream and it has fro yo and more so I can't say I would give this place 5 stars but still love this place almost as much
What I ordered tasted like heaven, the staff was also very friendly.
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