Bar Sazerac
1 Terminal Dr, Kenner
(404) 762-1577
Recent Reviews
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Sat down for over 15 minutes. No one came to take order. Dook Burger sells the same food apparently but you don't get the alcohol or seating
Service is rather slow and probably has to do with it being busy. Very tasty red beans and rice and the portion is large. Chicken is decent and crispy, though could be seasoned (has no taste but alright with mayo and mustard).
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Fried Chicken and Red Beans and Rice
Service was good. I really enjoyed the Hurricane. We tried the boudin egg rolls. Something different. We had about 40 minutes before next flight and this worked perfectly.
Atmosphere: 3
Food: 3
Service: 4
Average drinks and average food at Bar Sazarac. It’s a place to sit, nothing more. The staff work pretty hard to get people to finish quickly and turn over tables, which is annoying. The food looks subpar. The only redeeming quality is the prices (for an airport) are decent. Would only go here if you absolutely need something or a place to sit.
Kid-friendliness: Kids and families are fine
Wheelchair accessibility: No stairs; on the main floor of the terminal
Atmosphere: 2
Service: 2
Horrible. I got food poisoning from the shrimp. And have been sick my entire trip. Do not recommend.
Atmosphere: 2
Food: 1
Service: 3
Great spot if you are looking for the worst cocktails in town
What wasn't wrong??
Let me start this by saying that Dilma was very sweet. But that's literally the only thing that was good about this bar.
We initially sat in the dining area. They had 1 server running around to take care of everyone. So as you can imagine, she was short with the people she did speak to. She wasn't short with us because... she never spoke to us! Literally ignored us like we weren't there. No hello, no "I'll be right with you", nothing! which was disrespectful to me because she was serving people sitting directly across from us.
So we move to the bar with 3 bartenders on duty. The menu was a struggle to read, to which one bartender said "they're all like that baby." When we ordered, we were told off top it was a 25 minute wait for food (industry standard is 12 minutes) but we were waiting on a delayed flight so we waited. Halfway through the wait, Dilma very politely let me know that there was no rice for the gumbo. I was hungry and had already been waiting so I just took it.
I should have just left at the point. The gumbo broth was so so but it had huge pieces of unseasoned meat that weren't good at all. My partnered ordered the butterfly shrimp that came with a sauce that I wouldn't even serve to an enemy at war. That sauce was DISGUSTING! Quite possibly one of the worst things I've ever tasted, no exaggerating! I mean terrible. The lady next to me concurred and asked for some ranch, to which they gave her a packet of Ken's ranch. 🤣
By all means, if you are at MSY airport in New Orleans, avoid this place like the plague. It really is a poor example of what NOLA truly is.
It's obvious to me this place either needs new management or new ownership.
Atmosphere: 2
Food: 1
Service: 2
Awful customer service. Rude, rude, rude. "Trish" especially. Will NOT be back
Atmosphere: 1
Food: 1
Service: 1
Had the best time waiting for my flight here.
Elaine is the absolute best bartender too!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: House Chips, Sweet Chili Wings, Grilled Chicken, Fried Chicken and Red Beans and Rice
I sat down and ordered food and then was asked what I was drinking, I said water, and I was told I needed to order alcohol or I couldn't stay there. I thought she was kidding but she wasn't. I didn't want to drink so I had to leave.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I do not know what drinks or anything for that matter taste like. There were 6 people at the bar including myself and the bartender, a woman with red hair and a thick bang ignored me with no greeting until I chose to walk away. Very unfortunate, and disheartening situation. The atmosphere appeared to be nice, it is sad service does not match. At the very least, when you are busy it is hospitable to greet a customer and let them know you'll be with them shortly. She walked by me idly twice after servicing all other customers, and that was the last straw for me.
Service: 1
Been twice (November 9th and 10th).
First time, bar tender barely acknowledged myself or my Dad, who was with me, told us we were next, then proceeded to ignore us for 10 minutes while taking other people’s orders solely because we were just taking 1 drink togo.
2nd time was today, November 10th. Bartender (a different one) was rude as she took our order, mocking/rushing us while we were looking behind us to see if there were any open seats, then gave us attitude when we chose to get the drinks togo as there were no open seats.
Then, we came back today, November 10th, at around 4:45pm, to get another drink, however we had food from somewhere down the hall with us. Despite the intent to order more drinks, after already ordering two drinks, the waitress (a 3rd employee) was incredibly rude, yelling about outside food without even considering that we may be intending in being customers there. Evdn if you have that policy, there is a way to go about it, and that was not the correct way.
It seems to be something systematic here. I have no intentions of returning as they don’t seem to have the intentions of wanting our money.
Service: 1
I enjoy stopping in when I visit here (often). This weekend was the worst service. Bartender was rude both days. Server today ran us off by complaining about outside food without even asking if we wanted to order something from her (we would have). After she was so rude we left instead of ordering. Not sure I will be back if is see them serving again.
Atmosphere: 4
Food: 2
Service: 1
This was a great spot to spend several hours awaiting my flight. The bartender was attentive and friendly, and her recommendation to order the red beans and rice with fried chicken was a spot on. The red beans and rice were crazy good (not like average airport food although the chicken was so-so).
Atmosphere: 4
Food: 5
Service: 5
Horrible service, ok food, can’t be bothered to help with any requests.
Atmosphere: 1
Food: 2
Service: 1
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