Dook's
1 Terminal Dr, Kenner
(404) 762-1577
Recent Reviews
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The lady working at this moment is super rude. We tried ordering digitally, but that didn’t work, and she watched us try while knowing . Then, reluctantly took our order. When i asked for a fountain drink, it didn’t work so got a bottle drink. Next, the bottle drink refrigerator is not working - all items hot, which she knew and didn’t tell us before we purchased them. When we asked for ice, she didn’t have any. Then proceeded to tell ppl in line about the drink machines not working. Just close this down bc the service and $20 frozen microwave burger sucks!
Food: 1
I went to get a coffee it was ice cold. Whoever is working the counter should check it once in a while,
It’s a disgrace now and truly sad that all of a sudden you have to pay separately if you want hashbrowns with your breakfast. When the new terminal opened back in 2019 it would come with your order. It’s a damn shame. Do better.
Yeah, I had to wait like 10 mins, but my sausage, egg, and cheese biscuit was mind-blowingly delicious for airport food. I haven't been pleasantly surprised like that in a while. The egg was freshly scrambled and the biscuit made me decide to write this review. I have no photos to share, because I smashed it.
Atmosphere: 4
Food: 5
Service: 4
I took 2 bites and threw it away. Don't get the burger
Atmosphere: 3
Food: 1
Service: 3
Who sells trinity-less gumbo - and no crackers in the building… sad sad Dooks
Atmosphere: 1
Food: 2
Service: 5
If a rush is what you are in then you should eat somewhere else because fast is NOT on the menu here. Unless, you are a group of men with potential, but that is just a perception watching the waitress work.
Atmosphere: 2
Food: 3
Service: 2
I got the Nola burger and honestly I thought it was pricey at first but at the end of the day it’s an airport. I enjoyed it and really enjoyed the customer service, too!
Atmosphere: 5
Food: 5
Service: 5
Overpriced for what you get. The breakfast use to come with a side of potatoes, for years they did this and now they say it was never supposed to come with them, weird it took them 3 years to figure this out. The turn around time for the food is slow and people are often having to cancel their orders so they don't miss their flights.
Atmosphere: 2
Food: 1
Service: 1
You shouldn’t have too high of expectations when it comes to the taste of airport food. It wasn’t horrible, just a little bland. The staff made my day! Everyone is eager to make sure you have an amazing experience.
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
The salad was a side salad for $15. Rediculous.
Atmosphere: 4
Food: 1
Service: 5
Just take the walk back to get Shake Shack (you'll thank me). Soooo much salt! Inedible.
Atmosphere: 3
Food: 1
Service: 3
Ridiculously overpriced
Atmosphere: 1
Food: 1
Service: 3
The chicken sandwich was absolutely trash. I mean it was chewy. It did not taste fresh at all. I literally paid 18 bucks for trash probably the worst sandwich I’ve ever ate.
Atmosphere: 1
Food: 1
Service: 2
Was surprised by the price of the fish sandwich and the butterfly shrimp, however surprised turned into disappointment… the fish sandwich a squared piece of frozen fish, and the butterfly shrimp were not “butterflied”, crust 2x as thick as the tiny shrimp inside, and cooked to death…
Only worth part was the fries and the waiter
Atmosphere: 3
Service: 4
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