Coffee is always consistent. The staff is very welcoming and kind in the morning. The coffee this location is brewing is always so good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Shawna suire
Terrible service. I came today around 7:30 The girl in back was hollering at employees. The guy making the drinks in front spilled my drink while handing it to me I asked for napkins all he did was wipe the spill up and Ignored me. Not to mention my drink was the wrong size at this point I’m running behind. This location always sucks.
Atmosphere: 1
Food: 2
Service: 1
Ana Walker
Going on a roadtrip and have to stop for the espresso shots and snacks.
Atmosphere: 5
Food: 5
Service: 5
Happy Flo
I used to visit this location daily for an Americano, but I’ve recently started going to Starbucks instead—not because of the coffee, but because of the customer service experience. Unfortunately, I’ve had two uncomfortable interactions with drive-thru staff that have influenced my decision.
In the first instance, instead of handing me the card reader as usual, the cashier loudly asked, “Are you leaving a tip today?” I typically do leave a tip, but the way it was asked felt inappropriate and made me uncomfortable.
On another visit, I was picking up a few items using my husband’s card, and the cashier remarked, “You don’t look like a Tom” (name changed for privacy). While I understand they may have been trying to make conversation, it came off as unprofessional.
As someone who works in management and places a high value on customer service, these encounters stood out. The employees were not rude, but the approach and tone lacked professionalism. I’m not sure what changes have been made in staffing, but I hope customer service becomes a priority again
Atmosphere: 5
Food: 5
Service: 3
Jahidul Alam
A wonderful place for coffee and chat, and school work! The people working there are really sweet and the ambience is so conducive for your school work, writing, group discussion etc.!
Atmosphere: 5
Food: 5
Service: 5
Crystal Duplechain
This CC's is so much better than the Carencro store. Here they move fast and there so nice and there not on there phones, talking or ignoring the customer. And it takes this location less then 10min to fix a coffee. Other CC locations should model the work ethic this CC's has. Carencro could even learn something, like how to better assist customers.
My husband and I stop in every Tuesday and Thursday morning and the customer service is unmatched - like a mom and pop coffee shop. Ms. Charlie at CC’s is a bright light, always cheerful and encouraging employees and knows many customers by name and order - we love our little spot!
Atmosphere: 5
Food: 5
Service: 5
Dan Miller
Good coffee
Food: 5
Tripp Benhard
Work in the drive though bit his lip at my sister. And was being hella freaky
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: 2 Oz Ground Private Reserve Vanilla Nut
Ben Novakowski
Always great service. We order on the app every morning. Just walk in and it's ready...
One of my favorite coffee shops. Sometime my espresso has a good bit of grinds at the bottom, but besides that I have no complaints!
Atmosphere: 5
Food: 4
Service: 5
Jimmy Rojas
Really clean and dry toilet. Only problem that it had a good bit of game and had me waggle a bit and had some splashes. Hot mocha latte was good, just slightly too sweet
Atmosphere: 3
Food: 4
Service: 4
Toby Delahoussaye
Mochasippi!
Atmosphere: 5
Food: 5
Service: 5
Tina Chambley
Go there almost everyday. Love their cold brew coffee
Atmosphere: 5
Food: 5
Service: 5
Kevin Denais
Wife loves the drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Oz Ground Medium Roast, White Chocolate Mochasippi
Coffee is always consistent. The staff is very welcoming and kind in the morning. The coffee this location is brewing is always so good and fresh.
Atmosphere: 5
Food: 5
Service: 5
Terrible service. I came today around 7:30 The girl in back was hollering at employees. The guy making the drinks in front spilled my drink while handing it to me I asked for napkins all he did was wipe the spill up and Ignored me. Not to mention my drink was the wrong size at this point I’m running behind. This location always sucks.
Atmosphere: 1
Food: 2
Service: 1
Going on a roadtrip and have to stop for the espresso shots and snacks.
Atmosphere: 5
Food: 5
Service: 5
I used to visit this location daily for an Americano, but I’ve recently started going to Starbucks instead—not because of the coffee, but because of the customer service experience. Unfortunately, I’ve had two uncomfortable interactions with drive-thru staff that have influenced my decision.
In the first instance, instead of handing me the card reader as usual, the cashier loudly asked, “Are you leaving a tip today?” I typically do leave a tip, but the way it was asked felt inappropriate and made me uncomfortable.
On another visit, I was picking up a few items using my husband’s card, and the cashier remarked, “You don’t look like a Tom” (name changed for privacy). While I understand they may have been trying to make conversation, it came off as unprofessional.
As someone who works in management and places a high value on customer service, these encounters stood out. The employees were not rude, but the approach and tone lacked professionalism. I’m not sure what changes have been made in staffing, but I hope customer service becomes a priority again
Atmosphere: 5
Food: 5
Service: 3
A wonderful place for coffee and chat, and school work! The people working there are really sweet and the ambience is so conducive for your school work, writing, group discussion etc.!
Atmosphere: 5
Food: 5
Service: 5
This CC's is so much better than the Carencro store. Here they move fast and there so nice and there not on there phones, talking or ignoring the customer. And it takes this location less then 10min to fix a coffee. Other CC locations should model the work ethic this CC's has. Carencro could even learn something, like how to better assist customers.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mochasippi, Scones, Turtle Mochasippi, Crème Brûlée Iced Latte, Turtle Latte
My husband and I stop in every Tuesday and Thursday morning and the customer service is unmatched - like a mom and pop coffee shop. Ms. Charlie at CC’s is a bright light, always cheerful and encouraging employees and knows many customers by name and order - we love our little spot!
Atmosphere: 5
Food: 5
Service: 5
Good coffee
Food: 5
Work in the drive though bit his lip at my sister. And was being hella freaky
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: 2 Oz Ground Private Reserve Vanilla Nut
Always great service. We order on the app every morning. Just walk in and it's ready...
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
One of my favorite coffee shops. Sometime my espresso has a good bit of grinds at the bottom, but besides that I have no complaints!
Atmosphere: 5
Food: 4
Service: 5
Really clean and dry toilet. Only problem that it had a good bit of game and had me waggle a bit and had some splashes. Hot mocha latte was good, just slightly too sweet
Atmosphere: 3
Food: 4
Service: 4
Mochasippi!
Atmosphere: 5
Food: 5
Service: 5
Go there almost everyday. Love their cold brew coffee
Atmosphere: 5
Food: 5
Service: 5
Wife loves the drinks
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 16 Oz Ground Medium Roast, White Chocolate Mochasippi
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