Buffalo Wild Wings

Even though it was super busy, our server, Landon was absolutely amazing! He stayed attentive the whole time, made sure we had everything we needed, and kept such a great attitude. The food was delicious. I didn’t like the wait but my family took advantage of that time to bond. Great service and great experience overall!

I order 15 wings to go from uber eats and only got 14

Food is good though ! I will say though may want update card services more like Google pay etc especially on the app as well.

Atmosphere: 4

Food: 4

Service: 4

Very kind and patient workers

Atmosphere: 5

Food: 5

Service: 5

Great bartenders and food came out perfect.

Atmosphere: 5

Food: 5

Service: 5

Amazing service we had a to go order and the customer service was amazing. Great food every time

Atmosphere: 5

Food: 5

Service: 5

Stephanie was the best waitress! She had A LOT of tables and never once forgot about us or forgot anything we asked for. We are so thankful for her! She definitely deserves a raise for how hard she works.

Atmosphere: 5

Food: 5

Service: 5

The food took alit bit long forgot about my meal but over amazing

Atmosphere: 5

Food: 5

Service: 1

1/5 Stars: Unacceptable Service, Forgotten Food, and Serious Sanitation Concerns
This was, without a doubt, the worst dining experience I have ever had at a Buffalo Wild Wings. The list of failures in service, food quality, and basic sanitation standards is astonishingly long.
The Wait and The Mystery Server:
We were seated promptly, but that was the end of the efficiency. We sat at our table for 30 minutes before we finally had to flag down an employee just to ask who our server was. The person we asked was noncommittal but agreed to get our initial drinks. Our actual, assigned server never once appeared or greeted us during our entire visit.
An Hour for Food, Appetizer Forgotten:
When we finally managed to place our order for an appetizer, wings, and drinks, the downhill slide continued. It took an entire hour for our main course to arrive. Once the food was dropped off, our server casually mentioned that she had completely forgotten to put in the order for our appetizer.
Food and Drink Failures:
The wings, the staple of BWW, were delivered incorrectly (not what we ordered) and, more disturbingly, some pieces were visibly bloody and undercooked, posing a serious food safety concern. Furthermore, when I asked for a simple drink refill, my server returned with a cup of Sprite for my partner that had been sitting forgotten on the bar for at least 15 minutes, completely ignoring my initial refill request.
Sanitation and The Final Straw:
When the wings were delivered, we had no plates or napkins. We waited another 15 minutes until the server returned with them. When she approached our table, she reeked of pure cigarette smoke. The plates were dropped off, and upon reaching for the stack of napkins to wipe my face, I was appalled to discover the napkins themselves also smelled strongly of cigarettes. This is completely unacceptable from a sanitation and professional standpoint.
Summary:
We experienced a 30-minute un-greeted wait, a forgotten appetizer, a one-hour wait for main courses, wings that were incorrect and undercooked (bloody), and a server who delivered plates and napkins that smelled heavily of tobacco after ignoring a refill request. We will not be returning to this location.

Atmosphere: 1

Food: 1

Service: 1

Took my buddy’s fake, pitiful.

The service here is very slow. Especially on to go orders.

Food: 3

Service: 1

Evelyn was a wonderful waitress. She was very understanding and accommodating with a kind smile and great knowledge to help guide us to some delicious choices when we came in during an LSU game. Definitely recommend having her as part of your BWW experience!

Atmosphere: 4

Food: 4

Service: 5

Why does the music have to be so loud that I can't hear the server asking about my order? Absolutely ridiculous. This is the fourth time we've come and had some sort of problem. Really disappointed because the good is good and so is the service.

Atmosphere: 1

Food: 4

Service: 4

Horrible experience. The lady is very rude. never coming back

I waited over 40 minutes after the waiter took my order and he came up after 40 minutes and said my food isn’t going to be ready because they have some take out orders. Well, he could tell me that they can’t serve food I wouldn’t wait for 40 minutes for nothing. So disappointed.