Sonic Drive-In

30 mins to get FOUR DRINKS. Ordered in the app, and gave a tip… wish I could take it back honestly. 👎🏽never again

Atmosphere: 1

Food: 1

Service: 1

We ordered sonic at 6:03 PM and the app said it would be delivered at 6:09. We and many other cars watched as the workers talked and hung out. They had our food in bags they just didn’t bring it out. We waited 20 minutes before my mom went in there. Finally we got our food.

Atmosphere: 1

Food: 5

Service: 1

Terrible service, took over 10 minutes to get two drinks that were ordered through the app.

Atmosphere: 1

Food: 1

Service: 1

Took a while to get food, but it was tasty once we got our order.

Atmosphere: 5

Food: 5

Service: 4

I ordered a chicken sandwich and it wasn't worth the price ( Wendy's is cheaper) the lady that waited on me wasn't friendly

Atmosphere: 5

Food: 1

Service: 1

Took more than 30 minutes to get a combo meal and the attendant had the nerve to be rude. Thank God I don't live here in Lake Charles, although, if I did, I would take my business elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Edit: To the owner, that sounds like a lot of effort for y’all to hold yourselves responsible. Instead you could’ve easily seen which location and handled things yourselves but🤦🏽‍♀️ No. you expect a customer who already had a bad experience to waste even more time with yall?? Wild. And I don’t want any refunds, gift cards, free orders from here, i want nothing to do with yall so thanks but no thanks.

My bun bottom was so stale I couldn’t even bite through it. Had to take it off and it was so messy trying to eat it with only one bun that I ended up tossing MOST of my burger. I asked (and PAID FOR) mix ins for my sundae, they literally gave me a dime size plop of Oreo dust. DUST. Saying crumbles would be an insult to a crumble. After two bites it was basically just their basic caramel sundae that I specifically didn’t want plain so I tossed it too. My kids enjoyed their burgers and strawberry sundaes but they’re like Mikey, they’ll eat anything. So disappointing.

Atmosphere: 1

Food: 1

Service: 1

Only a few sralls, so many are for pickups only and very many with no screens

Atmosphere: 2

Food: 5

Service: 5

Sitting here now for 30 minutes and still waiting on chicken strips and a hotdog.

Service: 1

They need to put on the menu that the dipping sauce does not come with the product that you’re ordering and that you have to pay extra for it

Atmosphere: 3

Food: 5

Service: 2

If I could give negative stars I would. We ordered a simple burger, popcorn chicken and onion rings, we waited 40 minutes for our order and it came to us inedible and without the condiments requested, the condiments weren't a big deal in the end since our dinner went in the garbage. The burger looked like it was sitting on the grill the entire 40 mins we were waiting while the chicken and onion rings must have been waiting in the bag because they were ice cold.

Worst sonic I've ever been to. They took over 30 minutes to bring me out 1 burger with tots and an order or mozzarella sticks. They forgot to include marinara sauce for the mozzarella sticks, and the carhop took another 15 minutes to bring it out to me. When I get to my hotel and unwrap my burger, the bacon and the burger patties are all burnt but its cold. Like they gave me a burger thats been sitting there for a while. They didn't give me the correct flavor of my drink and gave me the wrong size order of mozzarella sticks which don't even seem cooked all the way. The cheese is still hard on the inside.

Atmosphere: 1

Food: 1

Service: 1

Waited 40 minutes for drink and side then the server STOLE 7$ FROM ME JUST WALKED AWAY WITH MY CHANGE

Atmosphere: 1

Food: 1

Service: 1

Was craving iced tea so stopped here. Got a good deal in the app for 1/2 off drinks. Ordered a large sweet tea. Pull up to mobile pickup spot And the app won't let me submit the number for the spot. I keep getting an error. This has happened every time I have tried to pick up a mobile order at any sonic. I end up pulling into a spot and push the button and explain what happened. They say they'll bring my drink out. They bring it out a couple minutes later and I tip the server. I drive all the way back to my hotel, and pull out the food I got from another restaurant, and start eating. I take a drink of my drink and IT'S NOT ICED TEA! It's some diet soda! I don't drink diet anything! So gross! 👎👎

Food: 1

Service: 1

Shakes are great rt 43 strawberry slush was refreshing with the heat outside.

Atmosphere: 2

Food: 4

Service: 3