Texas Roadhouse

3431 Nelson Rd, Lake Charles
(337) 478-7244

Recent Reviews

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Princess Carbienails

I had the most amazing experience at this Texas Roadhouse. I’m from out of state and at my local Texas Roadhouse I don’t even have this good of an experience. The waitress we had was very attentive, she had a positive attitude, she made sure we what what we needed very often. The food was fresh hot and everything was cooked well nothing was over seasoned or undercooked. I will definitely be making a visit again next time I come to town.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Country Fried Chicken, House Salad, Mac & Cheese, Mashed Potatoes

Criselda Aguliera

This is the first time in LA and we checked in online and told us it would take 20 minute wait. The hostess in the front, “Nancy” had a nasty attitude when we were checking in. When I gave my back towards us she was rolling her eyes and my daughter saw her. It’s been 30 minutes and we are still waiting to get seated.

Atmosphere: 5

Food: 5

Service: 3

Tori Badgett

Learn how to cook potatoes, it wasn't even hot

rigin M

Wonderfull experience

Atmosphere: 5

Food: 5

Service: 5

Supc Gunter

This star is for corporate level it’s shame to have people wait over 2hrs to enjoy their favorite steak why not to build a location in Sulphur, La on other side of the bridge. It’s ridiculous, need to expand or open another location to accommodate your customers.

Debbie Johnson

Food was spot on and service was excellent. As always

Atmosphere: 5

Food: 5

Service: 5

Connie West

The online ordering system moved my pickup order to 3 hours later than expected. I called to cancel, but the manager moved my order back up, so I was able to pick it up only 20 minutes after the original order time. It was inconvenient to wait on hold to get to her, but she fixed it, and that's what's important.

Atmosphere: 5

Food: 5

Service: 5

Jeremy Trahan

Had dinner at Texas Roadhouse tonight. Layna was our server. First amazing job by her love her personality. Steaks were great in flavor not as tender as I like. Layna personality and service outshined everything. Definitely will return.

Atmosphere: 5

Food: 4

Service: 5

D

Ribeye was very good tonight and our waitress provided great service!

Atmosphere: 5

Food: 5

Service: 5

Adrian Garcia

I am leaving this rating here due to the fact on the unprofessional attitude and service they provided to me and my family. They said that my table was ready, but would not allow me to sit until my family was fully accounted for. I had half my party there to show up so that we would not clutter more of the entrance that was already crowded as it is, and already pose as a fire hazard to more people just to be shown my table. When I had finally have my entire party show up, they told us we had to wait of to the said until we got seated. How do you go and tell me my table was ready and requested I had everyone present in order to be seated, but then not seat me after another 7 minutes only to clog up the entrance more with a total of nine people still waiting to be seated. The lack of management and communication is evident shown on this day. Well I do hope you find the appropriate people to manage and support customers to satisfaction, but you will not have my business today!

Atmosphere: 1

Service: 1

Robert Trahan

We had to sit at the bar since they were packed. Our server was fantastic! Food was hot and fresh. All in all, a great experience.

Atmosphere: 5

Food: 5

Service: 5

lino magno

Worst Texas Roadhouse and Worst Service I’ve had. And I go to Texas Roadhouse quite often. This is NOT THEE One to goto. PERIOD 👈

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Texas Roadhouse

Ken Wederski

Packed house. Sat at the bar, rather than wait over 30 minutes for a table. Worth the wait! 23 oz Porterhouse Steak was perfect! Service was fantastic!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ceaser Salad

Jason Willett

Love coming here. Food is delicious and made to order

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Texas Roadhouse

Alfred Woodard

Hard to rate atmosphere above two when everything else was poor. This place used to be our go to restaurant. Not after tonight. Waited 10 minutes for a refill on tea. Wife's steak was raw on the outside and done in the center. My ribeye wasn't much better...ordered med well. Would share picture but no where to post. Talked to manager, she didn't seemed to bothered...brought the raw piece of the steak of my wife's back and the cut part was still raw. She just strugged her shoulders.

Atmosphere: 2

Food: 1

Service: 1

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