Not a clean store, had missing items I had to go back for and they tossed it towards on the counter when in was done, lack of ingredients, zero quality.
Bridget Coyle
Order a pizza two larges said it would be done in 20 minutes. I was running late. I got there in like 45 minutes. Walked in the guy said oh it’s gonna be 20 minutes. We haven’t made any pizzas for you yet. Walked right out and have a little return.
Service: 1
Scott T
Horrible customer service had an issue with my order with a missing item snd food was cold when it was delivered and was sent in a circle on the phone between dispatch and the actual store for 36 minutes just to be told call the next day at 11. Also why does the delivery go through door dash completely confusing experience. Better luck with Little Caesars
Food: 2
Service: 1
Angie
Not much of an atmosphere but food has been quick, fresh, and delicious. Cordial staff. Online orders are a breeze
Atmosphere: 2
Food: 4
Service: 4
Tyler Hoffman
They all need fired there phones more important then there job. Shitty service will say go to dominos in boutee
Service: 1
Choco Teddy
Everything was fine until the cashier caught an attitude because I didn’t give her a tip for food o drove to pick up.
Atmosphere: 1
Food: 5
Service: 1
Mitchell Foor
Overall terrible experience. Cheesy bread was under cooked. Ordered 36 wings and the way they bagged them most of the sauce spilled in the bag. Ordered Cinnabon and half of the cinnamon rolls didne have icing. Honestly just a complete lack of giving a damn about presentation and the customers overall satisfaction. Last thing you expect to see when you spend 91 dollars for dinner
Atmosphere: 1
Food: 3
Service: 2
Scotty Bergeron
Delicio-so!
Atmosphere: 5
Food: 5
Service: 5
J Johnson
Not much of an atmosphere but food has been quick, fresh, and delicious. Cordial staff. Online orders are a breeze.
Atmosphere: 4
Food: 5
Service: 5
Ronnie Ganser
Horrible service. Order pizza for delivery it's been 35 minutes. Still never came call store manager. They said waiting on door dash to pick up pizza. I said pizza was made 30 mins ago. By the time it gets delivered it will be cold. Manager did nothing. Offered nothing. Did not care. This location should be closed down. Manager should be fired. As of right now it's been 45 mins for 1 medium. Still has not arrived. ... pizza finally came 1hour later ice cold pizza. Sent it back. That manager needs to quit her job. Very lazy. Manager running the company in the ground.
The manager there was working alone in heat. The a/c was out and had been out going on 2 weeks. She had a fan blowing and doors open to keep minimal cool. Still getting my order in, finished and brought to my car in record timing. Pizza was made as ordered and looked much better than previous orders. This establishment is in serious need of new owners. Allowing these employees to work in Louisiana heat with no a/c and ovens on is poor management and hazardous. I was informed that 2 employees were transported the day before from the facility for heat exhaustion. If it were me in their place, I’d already have a lawyer and a lawsuit in place….
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Dan Ind (N)
Really nice place the workers are really friendly!!
Atmosphere: 5
Food: 5
Service: 5
John Macera
I'm sure it's good pizza it's pizza hut get some.
Atmosphere: 4
Food: 3
Shea Scallan
Friendly staff but was given the wrong order. Mistakes happen, but I was home when I realized. Called the store and was told they couldn't do anything unless I came back. It's a 40 min round trip, so I declined and was told to call customer service, and they could help. That's where the problems really started. Apparently, Pizza Hut is yet another company that uses Indian call centers. Even they said they couldn't help. You can be placed on a 2-3 waiting list for a call back from a manager at the call center. I was hung up on when I called the first time and told them I don't understand why I'd have to wait and wanted to resolve the issue now.I'll never but pizza from pizza hut again because of the long list of nonsense that occurred in the 30 min time span. The one and only saving grace came from the young lady from the actual store when I called them back to inform them the customer service number is useless and probably not a good idea to recommend. She agreed to resolve the issue without making me drive the 40 round trip a second time. A big thank you to her, but the company structure is a dumpster fire to put it mildly. The company as a whole NEEDS to inpower its staff to resolve issues without playing hot potato with is customers.
Atmosphere: 4
Food: 3
Service: 2
Heather R. Helfrich
The app is not user friendly. It is very hard to use and never accepts my credit card. It also does not report delivery time in real time.
Not a clean store, had missing items I had to go back for and they tossed it towards on the counter when in was done, lack of ingredients, zero quality.
Order a pizza two larges said it would be done in 20 minutes. I was running late. I got there in like 45 minutes. Walked in the guy said oh it’s gonna be 20 minutes. We haven’t made any pizzas for you yet. Walked right out and have a little return.
Service: 1
Horrible customer service had an issue with my order with a missing item snd food was cold when it was delivered and was sent in a circle on the phone between dispatch and the actual store for 36 minutes just to be told call the next day at 11. Also why does the delivery go through door dash completely confusing experience. Better luck with Little Caesars
Food: 2
Service: 1
Not much of an atmosphere but food has been quick, fresh, and delicious. Cordial staff. Online orders are a breeze
Atmosphere: 2
Food: 4
Service: 4
They all need fired there phones more important then there job. Shitty service will say go to dominos in boutee
Service: 1
Everything was fine until the cashier caught an attitude because I didn’t give her a tip for food o drove to pick up.
Atmosphere: 1
Food: 5
Service: 1
Overall terrible experience. Cheesy bread was under cooked. Ordered 36 wings and the way they bagged them most of the sauce spilled in the bag. Ordered Cinnabon and half of the cinnamon rolls didne have icing. Honestly just a complete lack of giving a damn about presentation and the customers overall satisfaction. Last thing you expect to see when you spend 91 dollars for dinner
Atmosphere: 1
Food: 3
Service: 2
Delicio-so!
Atmosphere: 5
Food: 5
Service: 5
Not much of an atmosphere but food has been quick, fresh, and delicious. Cordial staff. Online orders are a breeze.
Atmosphere: 4
Food: 5
Service: 5
Horrible service. Order pizza for delivery it's been 35 minutes. Still never came call store manager. They said waiting on door dash to pick up pizza. I said pizza was made 30 mins ago. By the time it gets delivered it will be cold. Manager did nothing. Offered nothing. Did not care. This location should be closed down. Manager should be fired. As of right now it's been 45 mins for 1 medium. Still has not arrived. ... pizza finally came 1hour later ice cold pizza. Sent it back. That manager needs to quit her job. Very lazy. Manager running the company in the ground.
Food: 1
Service: 1
Restaurantji Recommends
The manager there was working alone in heat. The a/c was out and had been out going on 2 weeks. She had a fan blowing and doors open to keep minimal cool. Still getting my order in, finished and brought to my car in record timing. Pizza was made as ordered and looked much better than previous orders. This establishment is in serious need of new owners. Allowing these employees to work in Louisiana heat with no a/c and ovens on is poor management and hazardous. I was informed that 2 employees were transported the day before from the facility for heat exhaustion. If it were me in their place, I’d already have a lawyer and a lawsuit in place….
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Meat Lovers Pizza
Really nice place the workers are really friendly!!
Atmosphere: 5
Food: 5
Service: 5
I'm sure it's good pizza it's pizza hut get some.
Atmosphere: 4
Food: 3
Friendly staff but was given the wrong order. Mistakes happen, but I was home when I realized. Called the store and was told they couldn't do anything unless I came back. It's a 40 min round trip, so I declined and was told to call customer service, and they could help. That's where the problems really started. Apparently, Pizza Hut is yet another company that uses Indian call centers. Even they said they couldn't help. You can be placed on a 2-3 waiting list for a call back from a manager at the call center. I was hung up on when I called the first time and told them I don't understand why I'd have to wait and wanted to resolve the issue now.I'll never but pizza from pizza hut again because of the long list of nonsense that occurred in the 30 min time span. The one and only saving grace came from the young lady from the actual store when I called them back to inform them the customer service number is useless and probably not a good idea to recommend. She agreed to resolve the issue without making me drive the 40 round trip a second time. A big thank you to her, but the company structure is a dumpster fire to put it mildly. The company as a whole NEEDS to inpower its staff to resolve issues without playing hot potato with is customers.
Atmosphere: 4
Food: 3
Service: 2
The app is not user friendly. It is very hard to use and never accepts my credit card. It also does not report delivery time in real time.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheese Sticks, Pepperoni Pizza, Marinara, Pepperoni Lovers Pizza
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