Bon Temps Daiquiris

Horrible experience. Hotel was aware of a large convention, and didn’t prepare for it. Went to check in and rooms were still not ready. Funny thing is they didn’t even ask for my info just flat out told me to come back later. Did that and there were over a hundred others also in the same boat. How does a hotel/ casino not prepare for a convention that they solicited and stated could provide services for. Same reason a lot of organizations no longer use this hotel. This has...read full review

Absolute dump! First bad sign: as I am walking up to the registration desk to check in, I overhear a conversation from the desk clerk in front of me, stating that a certain numbered room that a couple has just checked into has a completely soiled toilet that needs cleaning. I figured this is a pretty bad sign, but since I had to attend a conference here, what choice that I have? Check-in went OK. Front desk is polite and efficient. I was given my room assignment and directions...read full review

The first problem was I had no fridge in the room. I am insulin dependent and had no place to keep cold. I called the front desk to let them know on several occasions and received no help. The bathroom had mold on the ceiling and the stopper in the drain stayed closed. The towel rack was on the floor. The toilet had pee all over the base. I had some cheese dip in one of the restaurants that was really bad. It tasted like plastic. The room has far as the bed and pillows were nice....read full review