Izakaya Little Tokyo Restaurant

Zero customer service. Snarky , sarcastic and racist manager that talks way too much when all you wanted was a to go menu in order to see if they had fried rice because you wanted fried rice from China Doll but instead decided to settle for Japanese fried rice because it was nearby. You go from just wanting a paper menu to being assumed you don’t know the difference between the different types of Asian food. Very sad and very insulting. I really wanted some of the combination rice on the menu but this woman talked down on me so much she missed a sale. This all came from her asking me questions about what I wanted , and when I tried to give her a good story of craving “Chinese rice” from China Doll, but would like to try fried rice from this restaurant instead , before I could finish my thought, she heard Chinese and started to assume the worst about me not knowing the difference between Chinese and Japanese! Again all I wanted was a paper to go menu!!!!

I called later to report this hostess as rude and she claimed she was the manager and that she wasn’t some little hostess!!
She was even more rude on the phone, saying that she makes menus for “people like me” and that I can’t contact the owners because they were in “China”, LOL!
She continued to talk over me claiming I didn’t know what I wanted and that she couldn’t help me, when all I wanted was a to go menu!!! That was really it. Then she suggested that I could come back or write a bad review. Well now, they have another bad review.

And based on these other reviews, to the owners of the establishment, just get new management or close down. This is why I don’t like to support small businesses all the time because the employees think they can treat you however they want and get away with it. Stayed in Texas for over 11 years and when it comes to bad customer service in all sectors , New Orleans my hometown is number one. Don’t let the tourism fool you.

Atmosphere: 1

Food: 1

Service: 1

Zero customer service. Snarky , sarcastic and racist manager that talks way too much when all you wanted was a to go menu in order to see if they had fried rice because you wanted fried rice from China Doll but instead decided to settle for Japanese fried rice because it was nearby. You go from just wanting a paper menu to being assumed you don’t know the difference between the different types of Asian food. Very sad and very insulting. I really wanted some of the combination rice on the menu but this woman talked down on me so much she missed a sale. This all came from her asking me questions about what I wanted , and when I tried to give her a good story of craving “Chinese rice” from China Doll, but would like to try fried rice from this restaurant instead , before I could finish my thought, she heard Chinese and started to assume the worst about me not knowing the difference between Chinese and Japanese! Again all I wanted was a paper to go menu!!!!

I called later to report this hostess as rude and she claimed she was the manager and that she wasn’t some little hostess!!
She was even more rude on the phone, saying that she makes menus for “people like me” and that I can’t contact the owners because they were in “China”, LOL!
She continued to talk over me claiming I didn’t know what I wanted and that she couldn’t help me, when all I wanted was a to go menu!!! That was really it. Then she suggested that I could come back or write a bad review. Well now, they have another bad review.

And based on these other reviews, to the owners of the establishment, just get new management or close down. This is why I don’t like to support small businesses all the time because the employees think they can treat you however they want and get away with it. Stayed in Texas for over 11 years and when it comes to bad customer service in all sectors , New Orleans my hometown is number one. Don’t let the tourism fool you.

Atmosphere: 1

Food: 1

Service: 1

Everything about this place screams disgusting. As soon as you walk in it smells like a bathroom, the servers were not welcoming and the sushi had a STRONG fish smell. I didn’t trust it enough to eat it ao I threw it in the trash. $40 wasted. This place should be shut down. 🤢

Atmosphere: 1

Food: 1

Service: 1

I was interested in trying something new, as my son and I typically have a monthly outing. My son suggested we visit Izakaya Little Tokyo Restaurant, and I must say, I was thoroughly impressed. The food was wonderfully seasoned and absolutely delicious, and the atmosphere and service were truly exceptional. I would certainly plan to visit again.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tonkotsu Ramen, Fried Rice

Had really good service, good food, large portions, good atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Awesome food! Ginormous portions!

Atmosphere: 5

Food: 5

Service: 5

Great service and sushi! I had no problem with my experience whatsoever. I would definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Great food and the portion size is great for price.

Atmosphere: 5

Food: 5

Service: 5

It was one of our best experiences at this place!! Staff were kind and amazing!

Overall great experience. Definitely worth the money spent with the size of the food portions. Very calm place and had a great server.

Atmosphere: 5

Food: 4

Service: 5

One of the worst sushi places I've ever been to. The shrimp and avocado roll is mostly avocado. Shrimp tempura roll is mostly cucumber. Spicy tuna roll has alot of mayo to cover up the probably day old tuna. Over all I probably would have gotten better sushi at a truck stop.

Atmosphere: 2

Food: 1

Service: 3

Good spot. Love the food and various options. Ramen was very good, wish they had a few more broth options. Will be going back next week.

Atmosphere: 5

Food: 5

Service: 5

I love this little tokyo restaurante.

Atmosphere: 5

Food: 5

Service: 5

Nice Cozy Place To Eat!

Atmosphere: 5

Food: 5

Service: 5

Love this place, good everything!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sushi, Tonkotsu Ramen