Marble Slab Creamery

Awesomely good ice cream, but they are proud of it.

As a server and someone who has worked customer service for a while, I hate to not assume the best from my fellow customer service workers but what I experienced from the employees here was stunningly bad. Upon arrival, the girl walking around the tables by the front door gave a huge eye roll, huffed and then said “welcome to Marble Slab” with the worst “customer service fake nice voice” I’ve ever heard. The girl’s two friends who were ahead of us ordering were of course not a problem but that kindness was not given to myself or my girlfriend. Once I ordered, the girl behind the counter didn’t even bother faking her disdain. In front of my face she visibly shook her head, rolled her eyes and then said something under her breath.

I get it, I’ve been in frustrating situations in this industry and I like to give the benefit of the doubt to the workers but like I wasn’t granted that same kindness they showed their friends I also won’t give them the benefit. They need some serious training in how to treat customers or they need to learn to get thicker skin. I can’t recall the last time I’ve ever had someone choose to be rude to my face while they were working because I ordered something. The audacity of it shows a troubling pattern of behavior that illustrates a workplace without accountability. Whether that’s the entirety of the workplace environment or just whoever was the shift lead on for that night I’m not sure but hopefully nobody else has to experience that level of abysmal service.

Delicious Ice Cream.

Really good

To expensive and taste cheap

Sweet Cream no topping on white chocolate waffle cone. The absolute best flavor.

Unprofessional. Multiple family members just hanging out all over the place including some eating behind the counter and scooping ice cream out the freezer into containers they had already began eating out of. Cross contamination and being ran like someone's mafia deli instead of a business.

Their milkshakes are awesome.

The young lady w the braces is very disrespectful and the wait time is insane not to mention there was 2 customers me being one of them will not be going back ! 9/19/24

Atmosphere: 1

Food: 1

Service: 1

Delicious and quick service ... Almost too quick tbh. I just ordered what was in front of me. Didn't have much time to look. It turned out to be really good. This places speed could give chic-fil-a a run for their money.

Atmosphere: 5

Food: 5

Service: 5

Love the different flavors of ice cream and waffle cones

Great ice cream. Free samples. Can be on the expensive side. Not enough seating.

Atmosphere: 3

Food: 5

Service: 5

Soft and creamy! Loved the ice cream.

Atmosphere: 5

Food: 5

Service: 5

Ice cream, ice cream, I love the taste of this ice cream!!! I come wayyyy across town to get this ice cream. Very friendly staff. Hopefully we'll get one in my area of New Orleans.

Atmosphere: 5

Food: 5

Service: 5

been here a few times. the ice cream is good.. not really happy about my cake order. thin layer of cake, more ice cream than cake. the money I spent on this cake would’ve been worth it at baskin robbins. They actually give you half cake half ice cream. & understood the assignment when I said make the cake cute. Baskin robbins put effort into my girl’s cake last year. The cake I got from marble slab is 3/10.. plain.. crooked letters.. I basically ate ice cream for my girlfriend’s 21st birthday. I won’t be ordering another cake from here again. I’ll still a be a customer here time to time.. maybe..