Chipotle Mexican Grill

My all time worst Chipotle experience is here! This Chipotle location on Magazine Street is always crowded and dirty. You get to the order area finally and look down at the food and... ohhh no way I'm eating that disgusting looking mess as everything was just all over the place mixed up with everything else. Even though I can walk to the Chipotle on Magazine Street I'm done with it and just sticking to the Chipotle in Elmwood! They should just close this location and it is dead to me!

I tried to contact the restaurant before leaving this review but the AI assistant was ridiculous in getting assistance from. She didnt understand operator or manager. Finally I was passed through and no one answered. I ordered 2 burritos and a childrens chicken enchilada, and a Mexican Sprite. The Mexican Sprite was completely flat. I suspect someone left it outside in a sun for hours before bringing it inside. No one at teh restaurant to call to check on their stock of Mexican Sprite to tell them it flat. Each of those Sprites are like 4 bucks. What a disappointment. I had ordered $60 + of food.

I love the bowls, what else can I say 😄

Not a good location they’re more worried about talking on their air pods and playing salsa music than actually working and running the restaurant. Try Izzos or Felipe’s ……chipotle just falling off. No drink ready nothing. Why are they paying them
At this point?? Or who’s in control over inventory baby they failing miserably

At this location, every time I come at least, they only have one person taking the orders while everyone else is in the back. Even when the lines are long

The staff suck and everything about this place sucks. Leave our city.

When i was there today i got there at like 9:30 the girl serving at the front was working by herself making food and ringing people up. I understand it’s going to take time, I wasn’t pushy or anything when it comes time for me to order i ask for 6 tacos and a bowl she gives me a crazy look, I could deal with that ig but still(it wasn’t all for me if that’s what u thought in case u see this) but still that’s not a crazy order but she proceeds to have an attitude and be pretty rude. I didn’t do nothing to warrant that type of interaction and she was messing my food up on purpose to the point where it’s just like okay u got it:/ . It just bothers me cuz like you can stay home fr if u don’t want work bruh or do something else don’t be in people face mad at them for ordering food at your job where u make food :/

Atmosphere: 1

Food: 1

Service: 1

I came to pick up my order, I stand there for half an hour, the worker is very rude, she says bad words and swears, I'm doing my job...,, and the bag with the orders was ready, she just didn't want to give me the order, maybe it's Russianism, this happened today, November 13th at 9 o'clock in the evening, I ask her to sort it out with the cashier, she's rude...

Atmosphere: 1

Service: 1

very bad service, the workers are irresponsible about their work, when I came the girl worker told me to wait, and when I waited for about 30 minutes, they told me that there was no such order ..?, I don’t even want to go there to this particular Chipotle ..

HORRIBLE STAFF most of them need to be fired. The line was super long and the wait was between 20-25 minutes. The people on the line are extremely rude, one of them started arguing with my mom and told her they couldn’t give her change because they didn’t have any, and my mom called them out on their lie and had to force them to give her what she was owed. So they were basically trying to keep her change. Do not waste your time here! They gave me more rice than anything else, and when I asked for more the server rolled her eyes at me. You do better going to a location that’s further away. If I could give them 0 stars, I ABSOLUTELY would.

Service: 1

Every trip I make to this Chipotle (notably the only one in New Orleans), they are out of multiple components of my usual order. Today they were out of steak, lettuce, sour cream, and queso. On multiple visits they have been out of fajita veggies, without any stock to prepare more. Also, they were out of every drink in the soda fountain on this. I sympathize for the employees because they are always so busy as the only location in the city. But I rarely have an experience here where I am able to get my order completely as intended.

Atmosphere: 4

Food: 1

Service: 3

Recommended dishes: Burrito Bowl

Every dirty Every we need help unprofessional
Food all over the place from the door to the cashier every employee hair all over might be in food close for 11pm but at 8pm it looks like a bar and grill a 45min drive to a (disaster)

Atmosphere: 1

Food: 1

Service: 1

I asked for a burrito bowl an the lady said she couldn’t put my tortilla inside the bowl…. Which took me by suprise, Because i’ve been doing that since i was in high school in ( washington Dc ) an i’ve been to this location atleast 4 times an i’ve never had this problem…. the young lady said her supervisor said she wasn’t allowed to do that…. his reason was we never did that….. which isn’t true at all…

Really great job rolling this one up. I stared in disbelief while ordering. Staff didn’t care.

And also a quick comment on the taste. Awful. The peppers taste like plastic. Everything is bland. I mean what in the world happened here.

Been here a few times now and it literally never fails to disappoint.

Atmosphere: 1

Food: 1

Service: 1

Took 2 hours for my uber eats order to even be made - missing items - horrible service with ride workers

Atmosphere: 1

Food: 1

Service: 1