PJ’s Coffee of New Orleans

Coffee is ok but why they stop taking the punch cards?!! I saved my card to get my 10th coffee for free only to be informed that they stop taking/giving those cards. Why? Other locations do offer some saving options, so it was a big disappointment.

Service: 4

They won't let you in unless you work at the hospital lol

It would be no stars,but...Since last week,till 10/28 I go down and order a medium vanilla velvet ice or granita the young lady always says " NOT TONIGHT!" After she serves my Lieutenant a medium velvet ice,and I'm watching her rinse out the machine @ 8:00p.m.but also mumbles to two other patrons,she is not making any more for us tonight.Or closed before 10..So seems to me they make their own night hours to when they wanna work or be open...It's frustrating thinking Pj's is open or selling all the items on the menu,but the night operater sells at her discretion.

CAU Staff(angry)member

Service: 1

It’s inside the hospital and the closest door is closed. Very hard and complicated to get in

I appreciate the friendly service, and promptly receiving my coffee.

This location at the UMC, has good service during day hours. DO NOT expect this location to be open past 7pm. The posted hours say 1am… HOWEVER, night shift can never depend on these hours and many are left without their coffee, because THIS location will close the gate WHENEVER they feel like closing. PLEASE PLEASE PLEASE… get this fixed!

Atmosphere: 3

Food: 2

Service: 1

I went there 2 days in a row to ask for a frozen hot chocolate. The first time i ordered one, they gave me a regular hot chocolate. And I told the barista that it was a frozen drink. To which she replied that it was a hot drink. I’ve told her that i’ve gotten a frozen hot chocolate before from PJ’s (it’s in the name) so i ask the barista “so a frozen hot chocolate is hot then?” and she said yes, and the. said i must not want a frozen hot chocolate. She kept telling me what I’m asking for is a mocha velvet ice. That was the worst customer service i’ve ever dealt with. Would give zero stars if possible.

Atmosphere: 1

Food: 2

Service: 1

Not good unsupervised. I love this place and the manager but when she is not there…

All is a Blessing!

Every person I’ve encountered during my stay here has been rude with no customer service and beings it’s in a hospital they shouldn’t be like that.

Atmosphere: 1

Food: 1

Service: 1

Food? What food? the sandwich that I'm supposed to microwave?! Horrible service! Coffee sucked! Don't waste your $$

Atmosphere: 1

Service: 1

Improve communication and customer service skills.

Atmosphere: 4

Food: 3

Service: 1

This just happened at the UMC location. A non English speaking Latin person ordered two coffees and had some questions / requests which she asked in Spanish. The cashier / order taker did not understand her so she told the customer she didn't speak Spanish in a very abrupt and condescending way. The order takers associate ( the only other person there ) who was standing next to her laughed, loudly and obviously, at the condescending remark. Obviously the actions of both employees was extremely mocking of the customers handicap in language. It was disgusting enough that I immediately found a place to sit down so I could write this. I tried to find a phone number for PJs so I can speak to somebody about it but one is not published. Therefore it resulted in this public statement. Regardless as to intent I, being a reasonable person, saw offense in these behaviors. I would say this means that at a minimum those behaviors were not considered well before being displayed. I looked at the woman as she approached me by the condiment counter and saw her embarrassment and dismay. While I believe that it behooves a person to learn a passable amount of the language of the culture they intend to communicate with it is certainly not a requirement and no one should be ridiculed for not being able to speak it.

Atmosphere: 5

Food: 5

Service: 1

Good coffee

Rude and lazy is an understatement, especially that short haired unnatural blonde.

Atmosphere: 1

Food: 5

Service: 1