Popeyes Louisiana Kitchen
621 Canal St, New Orleans
(504) 569-1005
Recent Reviews
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This location had a crowd but there were also kiosks for self ordering. This was a great addition since there were several parades going on. The food was hot and fresh, no complaints.
Wheelchair accessibility: This establishment is wheelchair accessible
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Cajun Fries
Decided to try the famous Louisiana Popeyes chicken while in Louisiana. Was a bit salty but was alright
Atmosphere: 4
Food: 4
Service: 4
It remains a fast restaurant, no atmosphere and the pieces of chicken were only crusts on top.
Atmosphere: 2
Food: 2
Service: 3
I usually don't write reviews but I'm writing this one. Experienced delicious cold chicken because of the serious lack of staff and management coordination. It was disappointing to see no team in play here. Customers were waiting over an hour for their food while their food was set aside on the counter with no one expediting. Service Screens were showing in progress orders on one side and no ready orders on the other. There probably will be no consequences for those not doing their job. That's just the way it is these days. I've learned to leave my expectations at home. Good luck.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Fried Chicken Sandwich
This location on Canal Street is the absolute WORST. Service is always trash, wait time is pathetically long. Your order will forever be handed to you incorrectly. I typically go here because it is steps away from my home; however I will start ordering from St. Charles location.
Atmosphere: 1
Food: 3
Service: 1
Under staffed so they get rude
Atmosphere: 4
Food: 4
Service: 3
Recommended dishes: 12pc Signature Chicken Family Meal
First time in NOLA….. heard the chicken 🐔 is better here than in Commiefornia, but it’s the same. Nothing special. Just good, delicious chicken
Atmosphere: 5
Food: 4
Service: 5
Worst Popeyes I’ve ever been to friend waited 2 hours for a chicken sandwich and even they were asking where it was at, bathroom out of order with no sign and they were clowning about it. No professionalism whatsoever.
BABY WE ARE VISITING FROM ST LOUIS,MO AND BABY ALL THE OTHERS RESTAURANTS HAD POOR SERVICE AND CUSTOMER REVIEWS. BABY WHEN YOU WALK IN CLEAN AND FRIENDLY NOT RUDE. FOOD FRESH TO ORDER❗️ STAFF NICE AND WELCOMING❗️GOTTA APPRECIATE THE STAFF HERE KEEP UP THE GOOD WORK YOU GUYS THANK YOU SO
Atmosphere: 5
Food: 5
Service: 5
I love that they have the kiosks here. Make it so easy and quick! Food turned out great, maybe a smaller patty then most other places, but that's always the gamble with Popeyes. Consistency isn't really their expertise!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
45 minutes and no chicken :'(
The food was nice and hot well seasoned and crispy. General Manager Cierra had great customer service and made sure the food that was given was up to par.
Atmosphere: 5
Food: 4
Service: 5
I love the decor of the place haven’t been in a while it very nice…..Everything was hot and favorable I enjoyed every bit of my meal my favorite location
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Rice, Fried Chicken Sandwich
order wrong every time, wrong sides, no dipping sauces, no jelly, just figure out how to fulfill orders when busy. No excuses, oh not letting people use the bathroom???? Chick fil a can 😜
Atmosphere: 1
Food: 1
Service: 1
Pathetic customer service. The ladies working are rude, they will have you waiting in line for seemingly forever without calling you, and they gave me the wrong food and gave me a small combo when I ordered a large. Please do NOT come here. I’ll tell reporting this to corporate, rest assured. Tables are filthy with no one to clean.
Atmosphere: 1
Food: 1
Service: 1
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