I would come to this cafe at least twice a week to get work done and I truly enjoyed the vibe/atmosphere. Usually when I come into the cafe I order a black iced coffee with the ice coffee cubes. On May 8th at 9:30AM I went into the cafe and I sat down before ordering anything. The reason I sat down first is because I needed to submit something before I missed the deadline. My intentions were to sit down submit my assignment and then order my black coffee. I was seated for maybe 2 minutes and this white lady with pink, blue, and black hair (the owner) came to me and said, “Let me know when you’re ready to order. Seats are only for paying customers.” I responded with, “Okay, I will.” Maybe 2 more minutes went by and she decided to shut off the WiFi while I was working. My intentions were to buy something but in a few minutes. I literally buy something every time I step foot into the cafe. I asked her if she cut off the WiFi and she proceeded to call me a free loader. I explained to her I come into the coffee shop multiple times a week and purchase something every time. This time wasn’t going to be any different. She had a nasty attitude and was extremely rude. I felt racially profiled by her actions and the names she called me. The things she was saying were very aggressive and extremely racist. I will never go back to this establishment after that experience. I literally come to the cafe all the time and I do not bother anyone. She went out her way to single me out and cause an issue. And honestly the coffee isn’t that great.
James Rosnack
Tables so close together we had to fight to get in and out. Barista mumbled so qiuetly i had to ask him What? 3 times. No cream or milk on thebar, no attention paid or no questions about how i wanted it. We basically sat quiet with black coffee for 3 minutes the just left laughing at the stupidity of the entire experience.
Garrett Bogus
Love this place. The king is my favorite cold coffee drink in the city!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Parmesan Pesto
Laney Jean
this place has the cutest, most comfortable atmosphere. an awesome place to chill and work; the baristas are always welcoming (and super cool-looking). GREAT coffee, but my favorite is their lavender lemonade :) i wanna drop by more for the events they have… open mic night is calling my name!
Atmosphere: 5
Food: 5
Service: 5
Josh
I typically do not post reviews but my experience today really rubbed me the wrong way. For context, I have been a patron of the rook cafe for over two years and have visited the coffee shop at least 25+ times. Typically, when I come in I find a table (as they are sometimes limited) and then go to the counter to place my order. However, today I sat down to do a little work prior to placing my order and the barista (who I believe may be the owner) walked over to my table to clarify that the wifi is free but only to paying customers. No big deal, I completely get it. However, when I reassured her that I planned to order a drink in about an hour, she legitimately acted as though I was taking advantage of her business and told me it was "not cool" that I would come in and use the wifi without ordering something. I went on to explain that I have never come in and not placed an order only for her to respond "except today" and then proceed to walk away. To be clear, I completely understand having a policy for wifi only being available to paying customers and don't even mind that she felt compelled to remind me (I can't reasonably expect that she would recognize me as a repeat customer). That said, the way she spoke to me and overall dissatisfaction with the timing of my purchase was very off putting. I have high speed wifi at my house and my phone is an unlimited hotspot so I can assure you that I would not travel to your coffee shop just to use your internet. I come in for a change of scenery (I work from home all week) and to enjoy a caffeinated beverage. Also, fun fact: your wifi expenses are the same whether I purchase something the second I walk through the door, an hour and a half after I arrive or if I don't come in at all. Unfortunately, after today's interaction, I likely won't be back. Just a friendly reminder that it's not what you say, but how you say it.
Atmosphere: 3
Service: 1
Noelle Tart
Amazing and delicious. Impressed with the atmosphere and parmesan pesto muffin and unicorn tears. Wow.
Atmosphere: 5
Food: 5
Service: 5
M T
Agree with the other reviews that the service and coffee is good, etc but charging vegans and lactose intolerant people (90% of Asians) an extra $1.30 for vegan milk alternatives is not cool. Also bring noise cancelling headphones because there is always a group session (i sat next to four 8 year olds learning how to play D&D) which is fine, but can get loud.
Scott Besemann
Just a great vibe compared to all the generic coffee shops. Fun coffee names, food was ok.
Atmosphere: 5
Food: 4
Service: 4
Hannah Ostrov
Best coffee shop in NOLA. Biased, but also true
Atmosphere: 5
Food: 5
Service: 5
Erica Mix
Super cute, quiet and relaxing coffee shop. Pastries looked great and my drink was delicious. Kind staff.
I've always loved this coffee shop. They have good coffee.
Food: 5
Service: 5
Katherine Hague
Such a cute place to hang. A bit pricey but I love their collections of games
Atmosphere: 5
Food: 5
Service: 5
Lunarius Haberdash
This is a wonderful, quiet shelter away from the madness and bustle of the outside world.
Atmosphere: 5
Food: 5
Service: 4
Olivar Morales
Atmosphere alone is worth everything completely. ? Totally cozy vibe. Great quiet place for working or journaling.Staff are Friendly and chill. There are boardgames. There are pastries, savory & sweet, alike.
I would come to this cafe at least twice a week to get work done and I truly enjoyed the vibe/atmosphere. Usually when I come into the cafe I order a black iced coffee with the ice coffee cubes. On May 8th at 9:30AM I went into the cafe and I sat down before ordering anything. The reason I sat down first is because I needed to submit something before I missed the deadline. My intentions were to sit down submit my assignment and then order my black coffee. I was seated for maybe 2 minutes and this white lady with pink, blue, and black hair (the owner) came to me and said, “Let me know when you’re ready to order. Seats are only for paying customers.” I responded with, “Okay, I will.” Maybe 2 more minutes went by and she decided to shut off the WiFi while I was working. My intentions were to buy something but in a few minutes. I literally buy something every time I step foot into the cafe. I asked her if she cut off the WiFi and she proceeded to call me a free loader. I explained to her I come into the coffee shop multiple times a week and purchase something every time. This time wasn’t going to be any different. She had a nasty attitude and was extremely rude. I felt racially profiled by her actions and the names she called me. The things she was saying were very aggressive and extremely racist. I will never go back to this establishment after that experience. I literally come to the cafe all the time and I do not bother anyone. She went out her way to single me out and cause an issue. And honestly the coffee isn’t that great.
Tables so close together we had to fight to get in and out. Barista mumbled so qiuetly i had to ask him What? 3 times. No cream or milk on thebar, no attention paid or no questions about how i wanted it. We basically sat quiet with black coffee for 3 minutes the just left laughing at the stupidity of the entire experience.
Love this place. The king is my favorite cold coffee drink in the city!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Parmesan Pesto
this place has the cutest, most comfortable atmosphere. an awesome place to chill and work; the baristas are always welcoming (and super cool-looking). GREAT coffee, but my favorite is their lavender lemonade :) i wanna drop by more for the events they have… open mic night is calling my name!
Atmosphere: 5
Food: 5
Service: 5
I typically do not post reviews but my experience today really rubbed me the wrong way. For context, I have been a patron of the rook cafe for over two years and have visited the coffee shop at least 25+ times. Typically, when I come in I find a table (as they are sometimes limited) and then go to the counter to place my order. However, today I sat down to do a little work prior to placing my order and the barista (who I believe may be the owner) walked over to my table to clarify that the wifi is free but only to paying customers. No big deal, I completely get it. However, when I reassured her that I planned to order a drink in about an hour, she legitimately acted as though I was taking advantage of her business and told me it was "not cool" that I would come in and use the wifi without ordering something. I went on to explain that I have never come in and not placed an order only for her to respond "except today" and then proceed to walk away. To be clear, I completely understand having a policy for wifi only being available to paying customers and don't even mind that she felt compelled to remind me (I can't reasonably expect that she would recognize me as a repeat customer). That said, the way she spoke to me and overall dissatisfaction with the timing of my purchase was very off putting. I have high speed wifi at my house and my phone is an unlimited hotspot so I can assure you that I would not travel to your coffee shop just to use your internet. I come in for a change of scenery (I work from home all week) and to enjoy a caffeinated beverage. Also, fun fact: your wifi expenses are the same whether I purchase something the second I walk through the door, an hour and a half after I arrive or if I don't come in at all. Unfortunately, after today's interaction, I likely won't be back. Just a friendly reminder that it's not what you say, but how you say it.
Atmosphere: 3
Service: 1
Amazing and delicious. Impressed with the atmosphere and parmesan pesto muffin and unicorn tears. Wow.
Atmosphere: 5
Food: 5
Service: 5
Agree with the other reviews that the service and coffee is good, etc but charging vegans and lactose intolerant people (90% of Asians) an extra $1.30 for vegan milk alternatives is not cool.
Also bring noise cancelling headphones because there is always a group session (i sat next to four 8 year olds learning how to play D&D) which is fine, but can get loud.
Just a great vibe compared to all the generic coffee shops. Fun coffee names, food was ok.
Atmosphere: 5
Food: 4
Service: 4
Best coffee shop in NOLA. Biased, but also true
Atmosphere: 5
Food: 5
Service: 5
Super cute, quiet and relaxing coffee shop. Pastries looked great and my drink was delicious. Kind staff.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Lovely coffee. Nice pastries. Fantastic atmosphere.
Atmosphere: 5
Food: 5
Service: 5
I've always loved this coffee shop. They have good coffee.
Food: 5
Service: 5
Such a cute place to hang. A bit pricey but I love their collections of games
Atmosphere: 5
Food: 5
Service: 5
This is a wonderful, quiet shelter away from the madness and bustle of the outside world.
Atmosphere: 5
Food: 5
Service: 4
Atmosphere alone is worth everything completely. ? Totally cozy vibe. Great quiet place for working or journaling.Staff are Friendly and chill. There are boardgames. There are pastries, savory & sweet, alike.
Atmosphere: 5
Food: 4
Service: 5
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