Roux Bistro
Sheraton New Orleans, 500 Canal St, New Orleans
(504) 525-2500
Recent Reviews
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Had a business meeting in the Lobby area or the Sheraton/at Roux bistro.
It took a reeeeallly long time to get service, even after we asked for menus, it was another 20 minutes before someone came to take our order (even after we asked if we needed to order at the bar)
The food was okay, I ordered the cheese flatbread and the others had wings and the burger.
Atmosphere: 2
Food: 3
Service: 2
I had the most AMAZING omelet that I have ever had in my life at Roux Bistro. It was a crawfish, spinach, and andoulli sausage omelet. Y'all know I'm serious about my food. It was excellent.
Atmosphere: 5
Food: 5
Service: 5
Amazing option for breakfast and service was so quick and attentive it was easy to miss them clearing plates or refilling coffee and juice.
Atmosphere: 5
Food: 5
Service: 5
Don’t know how the food is because I stood at the front waiting for someone to acknowledge me for about 10 minutes. I finally sat at a table to see if the multiple employees I saw would even walk my way. 1 did but walked by me twice without a word. There is like 50 tables and 1 dinner eating… unbelievable!! This was noon on a Sunday just for reference.Won’t pay $13 extra in fees to order online to have my $32 worth of food brought up the elevator to my room either. Oh yeah, the QR code in the room and website says order online to pick up or deliver but there is no option to pick up on the site, only deliver for the fees.
Atmosphere: 1
Food: 1
Service: 1
Tried to have breakfast this morning before conference and waitress totally ignored us. Bus boy was nice and brought coffee. After 20 mins of waitress pointedly ignoring us and complaining to others about people being set in her area we left. No one ever took our order. Worse customer service I've ever
Atmosphere: 1
Service: 1
This is where I usually eat breakfast as it’s convenient. Last time I was there they had shrimp and grits with egg for breakfast. I dreamt about it for 4 years but this trip it was no longer in the menu sadly. Lovely local waiters give good service and friendly care.
Atmosphere: 4
Food: 4
Service: 4
Breakfast until 11:00 and by that, they mean 10:00. Already out of beignets and never replenished them or anything else when they ran out of it. The woman making omelets decided she was done, announced she had other things to do, snapped at the boy who got in line behind me and then stormed off. Surly, unfriendly staff in the dining room. Do yourself a favor. Go to the lobby, go out the side doors, turn left, walk 20 seconds and go to the Ruby Slipper where the food is amazing and the staff is great.
Breakfast Buffet! Poorly executed! Go down the street to Hilton Riverside for a better buffet.
The food in the breakfast buffet is cold. Cold sausage, eggs, sausage gravy. All were cold. When paying $26 for the buffet, minimum expectation would be warm food in the hot food bar.
They had the standard breakfast buffet fare of eggs, bacon and fresh fruit, with some pastries. It was good, and reasonably priced for inside a hotel.
Restaurantji Recommends
They had the standard breakfast buffet fare of eggs, bacon and fresh fruit, with some pastries. It was good, and reasonably priced for inside a hotel.
$18.00 for cold food, eggs - not sure they were real. Tasted horrible. Can I please get a plain bagel. Is that too much to ask. No one. Literally no one wants bagels with black seeds all over them. Probably why they sat there forever!!. Back to Ihop I go.
The Bistro has an amazing award winning Chef.I have an eating disorder that requires a liquid diet. I expected no issues in the French quarter. I was very wrong. Post Ida, mid recovery.. oh myChef Young and I met. He took me in, and he crafted me soups that I could eat from his many award winning recipes. Each night was different. Each soup more amazing than the one before it. We talked food, cooking, family. I learned about Creole cuisine. I look forward to merging these lessons into my own cooking. l made a friend. I am positive I now have a reason to return to New Orleans.If you come to the quarter this is the place to get gumbo. Don't be fooled by the other Creole restaurants in the neighborhood. The Roux Bistro makes so many different kinds of gumbo. Try them all. You can't do better elsewhere.
My husband and I had the breakfast buffet at this restaurant. It wasn’t worth 18.00,as the eggs were barely warm, while the bacon, sausage and potatoes were all cold. The only positive thing is that the waitress was really nice.
Cajun food and the atmosphere at this location is super good. Entered near nine, it wasn't busy. The service here is attentive. Prices are reasonable I would say.
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