Stay away from this place. Went today and it was empty. No one behind counter so I yelled repeatedly and two people came out and acted surprised that a customer would actually be there. I ordered a Carrot cake muffin that was almost inedible. Completely dried out and devoid of any moisture. This was a pricey item and laughably bad!
Taylor Tujague
Quite possibly the worst customer service we’ve ever experience. We stood at the gelato bar for about 10 minutes with no one in the store before the employee acknowledged us with “what y'all want” then proceeded to eat and then put on gloves while saying “y'all have a problem”. We left without making a purchase because we were uncomfortable. With that said we won’t be going back.
Sunny M
The staff was so incredibly kind and outgoing! Sucre can sometimes be hit or miss. This time was not a miss. This brownie was to die for! Only thing I wish was that they were able to heat it up, but they said they couldn’t because of the gold flake.
Ange Cantrell
While visiting the Garden District, we came across this place. The staff was so polite and the decor was just plain cute. We were heading back to the trolley, so I grabbed a few things to go. The macarons were yummy, but the pistachio raspberry was amazing! It's a good thing I don't live closer because I fear I would be a regular. I will be visiting the next time I'm in NOLA though!
gabi mckenzie
Disappointing!
The girls that work here are sooooo nice! But the desserts were mediocre. The macaron was nice but I’ve had better, but the lavender citron cake was bad. It didn’t taste like lavender at all despite being bright purple and the citrus was so weak. It wasn’t even a good lemon cake, it was just bland and sweet. The space is so cute, it’s a shame the desserts aren’t worth the visit.
Sam
Really great customer service and we all enjoyed our sweets too!
Suleiman Elhindi
they are very rude
Lena Elatbash
I have no idea why the big girl with the blonde hair was so beyond rude kept butting in in our convos and screaming. The girl with the glasses was so sweet but they gotta let that unprofessional thing go
Buffcoat \u0026 Beaver
Meh…doesn’t take cash which is a huge turn off. Why be in business if you’re scared of cash. Makes things cheaper in the long run too! We left and a complete stranger ran us down and said we could use their credit/debit card so the kids could get something. Embarrassing and awkward but the girl behind the counter said that was normal. I gave them the cash and they used their card. The kids got a giant chocolate chip cookie and brownie and I tried a piece and they were awful, way too sweet and a weird sweetness at that. The kids liked it naturally. Prices were stupid high too. Won’t go back.
Aoife Ní Eireamhóin
friendliest staff ever! me and a group of friends came in around 2 on the 18th or august and the crowd of ladies behind the counter were the BEST so friendly and helpful telling us about the products. i came in planning to get nothing and let w a matcha and a brownie.
Sucré’s macaron was a bit over-the-top sweet— even compared to the big-league sweethearts like Ladurée (which already flirts with too sweet) and Pierre Hermé (who knows how to walk the fine line IMHO). If Ladurée is a gentle kiss and Hermé a flirtatious wink, Sucré threw herself at you (Madame, un peu de retenue, s’il vous plaît) 😀.
Lajla Lamadzema
The worst ice cream ever. This is not GELATO. Do not be fulled.
Cipriani C
NO CASH ACCEPTED
Ishwarya Murugan
Very disappointed. Got chocolate and caramel tart and pink lady. The tart is very hard and cakey worst tart I ever had. Pink lady was just sugary. Both of them are very pricey and not worth it at all.
Stay away from this place. Went today and it was empty. No one behind counter so I yelled repeatedly and two people came out and acted surprised that a customer would actually be there. I ordered a Carrot cake muffin that was almost inedible. Completely dried out and devoid of any moisture. This was a pricey item and laughably bad!
Quite possibly the worst customer service we’ve ever experience. We stood at the gelato bar for about 10 minutes with no one in the store before the employee acknowledged us with “what y'all want” then proceeded to eat and then put on gloves while saying “y'all have a problem”. We left without making a purchase because we were uncomfortable. With that said we won’t be going back.
The staff was so incredibly kind and outgoing! Sucre can sometimes be hit or miss. This time was not a miss. This brownie was to die for! Only thing I wish was that they were able to heat it up, but they said they couldn’t because of the gold flake.
While visiting the Garden District, we came across this place. The staff was so polite and the decor was just plain cute. We were heading back to the trolley, so I grabbed a few things to go. The macarons were yummy, but the pistachio raspberry was amazing! It's a good thing I don't live closer because I fear I would be a regular. I will be visiting the next time I'm in NOLA though!
Disappointing!
The girls that work here are sooooo nice! But the desserts were mediocre. The macaron was nice but I’ve had better, but the lavender citron cake was bad. It didn’t taste like lavender at all despite being bright purple and the citrus was so weak. It wasn’t even a good lemon cake, it was just bland and sweet. The space is so cute, it’s a shame the desserts aren’t worth the visit.
Really great customer service and we all enjoyed our sweets too!
they are very rude
I have no idea why the big girl with the blonde hair was so beyond rude kept butting in in our convos and screaming. The girl with the glasses was so sweet but they gotta let that unprofessional thing go
Meh…doesn’t take cash which is a huge turn off. Why be in business if you’re scared of cash. Makes things cheaper in the long run too! We left and a complete stranger ran us down and said we could use their credit/debit card so the kids could get something. Embarrassing and awkward but the girl behind the counter said that was normal. I gave them the cash and they used their card. The kids got a giant chocolate chip cookie and brownie and I tried a piece and they were awful, way too sweet and a weird sweetness at that. The kids liked it naturally. Prices were stupid high too. Won’t go back.
friendliest staff ever! me and a group of friends came in around 2 on the 18th or august and the crowd of ladies behind the counter were the BEST so friendly and helpful telling us about the products. i came in planning to get nothing and let w a matcha and a brownie.
Restaurantji Recommends
Delicious ice cream!!!
Sucré’s macaron was a bit over-the-top sweet— even compared to the big-league sweethearts like Ladurée (which already flirts with too sweet) and Pierre Hermé (who knows how to walk the fine line IMHO). If Ladurée is a gentle kiss and Hermé a flirtatious wink, Sucré threw herself at you (Madame, un peu de retenue, s’il vous plaît) 😀.
The worst ice cream ever. This is not GELATO. Do not be fulled.
NO CASH ACCEPTED
Very disappointed. Got chocolate and caramel tart and pink lady. The tart is very hard and cakey worst tart I ever had. Pink lady was just sugary. Both of them are very pricey and not worth it at all.
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