Whataburger

Forgot my bacon on my bacon wrangler burger

Atmosphere: 1

Food: 2

Service: 1

They got my order wrong and didn’t answer the phone. I live too far away to drive back and forth for wrong order. I called plenty of times and no answer. Can’t say I’ll visit in the future.

Atmosphere: 3

Food: 3

Service: 2

Service is non existent. And because of the fact the front order area is a kiosk you can tell the workers don’t care to actually come out in the store and make sure it’s clean Lliterally every table looks gross and bathroom has the cleaner brush knocked over with toilet paper strolled out everywhere. It sucks because it’s a cute looking newer whataburger. Working staff also does not have a welcoming attitude at all like I feel if I ask a question I’d be yelled at. The feeling of this place is like no one in here wants to be here like VERY SAD. One worker finally came out to pick stuff up and just proceeded to pick up a straw wrapper a napkin and throw around slamming some trays. It fr looks like nothing in here gets wiped down or anything. This place literally IS depressing! Not to mention the burger was the saddest whataburger I’ve ever seen bread was NOT good and patties could barely even been seen in the bread. They literally were so small. The taste was not good either. I will NOT be back!

Honestly I can’t say anything about the food because I was unable to order because the people(young) who are working at this place are rude and they just care less about their jobs at least they can wash hands and pick up they hair 🤢

I don’t know why this location gets such a bad rap but my experience was PHENOMENAL!!!

Every single one of the crew was nice, professional and friendly, and a couple of them even went above and beyond to satisfy me and make sure I had everything that I wanted and needed. From management, to the kitchen and the front counter, everyone did a great job.

Also, this was my first time in a long time ordering anything from the breakfast menu. I ordered a Sausage, Egg and Cheese jalapeno cheddar buiscuit, and a Breakfast Platter with bacon, and both were great. If I am in there area again, I’ll make sure I save room in my stomach for another bite to eat here! First time eating at the Opelousas location, but definitely not the last. They took care of me like a FAMILY MEMBER 😉

Atmosphere: 5

Food: 5

Service: 5

Very friendly

Atmosphere: 3

Food: 3

Service: 4

Wont be back. Waited 35 minutes after being parked from the drive thru. They forgot my order, got my order wrong and made me wait 15 more minutes to fix it

Atmosphere: 1

Food: 4

Service: 1

Waited over 40 minutes for two burgers, never got my food and the drinks were nasty so i had to go in for a refund. When i went back to my car for the receipt a worker came out running with my food then got mad when i said i nolonger wanted it and wanted a refund instead. This place is a joke

Atmosphere: 1

Food: 1

Service: 1

Pricey for a meal, slow service. Not worth it when allotted an hour for lunch and been waiting for half of it.

Atmosphere: 1

Food: 3

Service: 1

Please take pride in your work my burger was made messy I had to remake it myself instead of going back it's a far drive

Food: 1

Burger wasn't all that it taste like a dry sonic burger never go again

Very clean! You would think it had just opened, but it's been in operation a year!

Atmosphere: 5

Food: 5

Service: 5

I had a great experience both times I visited this location. My fries were hot like straight out of the fryer. The Melt I ordered was delicious. The only thing was my Lemonade was a little watery but they replaced it with Sprite so I was happy.

Atmosphere: 5

Food: 5

Service: 5

Clean place friendly staff and the food was FRESH

Atmosphere: 5

Food: 5

Service: 5

This is a disgrace to Whataburgers. Ive been there on 3 different occasions, and drove away with no food all 3 occasions. When there is nonody in thr entire drive through line any of the 3 times I went, and waited for a good 5 minutes and still haven't been greeted to take my order, there is a problem. Slowest whataburger in the country. Please managers,.do better there, it is your jobs to ensure your workers do not get lazy and complacent

Atmosphere: 1

Food: 1

Service: 1