Dairy Queen Grill & Chill

I ordered a custom-made ice cream cake for my friend’s 36th birthday. While the cake tasted good, the appearance was very disappointing. The colors were not what I requested—the cake was supposed to be red, but it came out pink. The writing looked as if it were done by toddlers, which made the cake look unprofessional.

The woman who handed me the cake at pickup was friendly and professional, which I appreciated. However, I was ultimately upset with how the cake looked and will not be returning. I reached out to corporate before posting this review to give them a chance to rectify the situation, but I never received a response.

Atmosphere: 1

Food: 1

Service: 1

Dairy Queen is good when on the run.

Atmosphere: 5

Food: 3

Service: 5

This particular DQ was fast, the food was hot and the kids that served me had great attitudes!

WE LOVE COURTNEY!!!!!!!!!!!!

Atmosphere: 5

Food: 5

Service: 5

🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌🙌

No icecream

Atmosphere: 1

Food: 1

Service: 1

The two dark complexion workers were very kind... however my whole experience was ruined by the rude woman around the ice cream machines. I know she wouldn't dare talk to her coworkers the way she spoke to me. I work in a restaurant; my burger was old and the whole thing bun and all was thrown into a microwave to be reheated. Buns develope a very chewy unpleasant taste and texture when you heat them for that amount of time. I give 3 stars because the first 2 women I mentioned don't deserve the 1 star I want to give.

Atmosphere: 4

Food: 1

Service: 2

Truly a sad day when the help refused to serve us milk shakes at the happy hour prices (1/2 off) claiming it ended a week ago. After getting in our car we look up at the huge electric billboard next to the store flashing the happy hour special we had ordered that had supposedly ended a week ago. We were regular patrons

Service: 1

I love Dairy queen

Atmosphere: 3

Food: 4

Service: 4

Not the employees fault! This message goes to management! No ice available,people waiting 25-30 min for their food. They are extremely short handed!!

Atmosphere: 2

Food: 3

Service: 1

manager named rae on saturday 4/19/25 got really rude and said i'm tired of dealing with these dumb ass customers
ice machine was broke drinks were flat and mold on ceiling tiles with some missing in dining room never eat here

Atmosphere: 1

Food: 1

Service: 1

NEVER GOT WAITED ON AND LEFT. SHOULD BE DRIVE THRU ONLY AT BEST.

Atmosphere: 1

Service: 1

Stopped in for dinner tonight and I must say the staff was absolutely wonderful! The gentleman working the register and the back was super friendly and very attentive. The young lady that brought out our food was very helpful and eager to accommodate the guests! Such a breath of fresh air in a fast food restaurant. Thanks for being an awesome crew!

Atmosphere: 5

Food: 5

Service: 5

Never has chocolate ice cream. Every single time I stop by to get something they are always out

Atmosphere: 2

Food: 2

Service: 4

I usually only go when we are craving an ice cream dessert, usually I get a mini blizzard...this time it was all soft almost melted, when I told the window guy he said it was normal...umm no is not!!!

Atmosphere: 3

Food: 3

Service: 5