Wendy's
3915 Pontchartrain Dr, Slidell
(985) 641-1827
Recent Reviews
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Need to talk to head quarters bc im a dasher that delivers people’s food and they have a attitude with me every time I get there and they walk pass me at the counter and act like they don’t see me! Then they slam the people food at me they soooo rude there!!!!! I don’t like doing to that Wendy’s as a dasher!!!!!!
Atmosphere: 1
Food: 1
Service: 1
When certain managers aren’t there and it’s mostly a young crew working, the food is crap. One time we ordered a baconator and literally had 2 jr bacon cheeseburger patties on it instead of the normal sized patties. Tonight, both junior bacon cheeseburgers I ordered were dry and hard and cold! It was very unpleasant. I rarely get hot fresh food from this location and it’s clear that most of them just don’t care. When even your cheese on the burger is cold and not melted, that’s a problem. The fries are also never fresh. The whole team needs a revamp. This Wendy’s used to never be this disappointing. I try and try to continue to give them chances and continue to be dissatisfied, so we’ll be going to different locations until this one gets right. Oh and BRING BACK SWEET AND SOUR SAUCE!!!!!
Edit to add: I’ve waited a while for my food the last few times I’ve gone and when I get home, the only thing hot was the chili. This is the exact same night crew that works each time there is a wait and the food is cold! What was I waiting for?????
Atmosphere: 3
Food: 1
Service: 2
DO NOT EAT HERE. The Manager was very rude when we were eating in the lobby and told us to leave because their lobby was closed. The food order was also wrong. The people there are very disrespectful and rude.
Atmosphere: 1
Food: 1
Service: 1
Been going to Wendy's on Pontchartrain in Slidell for about 12 years now but this morning was the weirdest experience I was asked for a cigarette at the window as the nosy cashier was looking in my truck. Then when I pulled up to the second window they told me to copart to the right I said thank you. This so-called manager comes out and all I said was.. and I quote I hope there's a straw in there. He said I should have asked a better way. I did not know there was a better way to ask for a straw so they're asking for cigarettes at the window the manager was very rude so I went inside he's going to start cursing me and telling me to leave or he's going to call the police. All of this merely by me saying because he had to walk out to the truck I hope there's a straw in there. I cannot help he took it wrong one of the things I meant is that's a lot of walking for a straw LOL anyway seriously weird experience
Great and nothing is wrong about this place, but some of the messed up managers they have here. Candace is the best manager that works here, and she's really for all of their customers.
Samantha is the worst manager here, she hates here customers always puts out cold for the customers, and also talks bad about the customers. It's honestly surprising why she still has a job at this establishment. She also constantly messes up all the orders, and gives the customer a hard time about remaking the order.
This wasn't just said from any particular employee but some, I'm not gonna mention any names tho. The customers know, who the bad Managers are also.
Whoever owns this restaurant definitely needs to evaluate their managers better. Employees constantly do leave this place and transfer.
When people like Karon, Faith leave this place to go to another Wendys. That's how bad this overall establishment is, at one point in time tho it used to be a wonderful place.
Still is at times just depends on who works there.
Atmosphere: 1
Food: 3
Service: 1
Did a mobile order but when we got home realized the food wasn’t as ordered. The food matched the regular item on menu.
Atmosphere: 3
Food: 3
Service: 3
Stopped on a hot day for lunch and cool air to do some work on my laptop. Barely anyone there. Food was served quick (a salad and a cup). However, could not find a clean table to sit down at. Had to wipe a table down to eat. Staff stayed behind counter, joking and playing on their phones, while at least 2/3 of the tables were filthy, the drink & napkin tables were filthy, and the floor was full of debris. They were all very nice, but most of the time I was there (over a hour) there was max 5 people sitting in the dining area. Nice doesn’t trump clean, won’t be back.
Atmosphere: 1
Food: 4
Service: 5
I’ve been in retail for all my life and I wish I could recruit the Manager of this place. She’s energetic, and can tell she shows results to actions she shows and I hope her team feels the same. Absolute dime to her sense of urgency and props to her service at this location. It’s hard to come about within fastfood with the days and times. Hold on to this one.
Atmosphere: 5
Food: 5
Service: 5
Their hamburgers aren't as good as they used to be, but I loved their new fish sandwich. I will definitely go back for that.
Food: 4
Service: 5
It's fine. It's a typical Wendy's. Fries were stale.
Atmosphere: 1
Food: 2
Service: 3
Restaurantji Recommends
the burgers be cold as hell they dont put everything u asked for in the bag i will not get food from here again no cap i will not order from them again its too much this is very unprofessional
Picayune Wendy’s in the evening is GARBAGE!!!
Atmosphere: 1
Food: 2
Service: 1
Too dam cold in there.
Atmosphere: 2
Food: 4
Service: 3
This has to be the worst Wendy's out of every Wendy's I've been to. The fries are always terrible. Cold and taste like they've been fried in fish grease. The girl at the window wasn't rude but she def could have handled my situation differently and made a reasonable accommodation. I forgot to order a frosty for my dad and all I wanted to do was add that to my order at the window. She told me I couldn't. Dumb. I didn't want to add a porterhouse steak. I didn't want to order a freshly baked doberge cake. A medium frosty. So now here I am in a hurry and aggravated getting out my car to go inside to order a frosty that could have easily been added to my delicious mushroom burger and crappy fries. Did I mention the fries are ALWAYS crappy here.
Atmosphere: 1
Food: 3
Service: 1
Is not gud.
Atmosphere: 1
Food: 1
Service: 1
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