Really enjoyed my time at this chilis! The staff was super friendly and informative. Absolutely loved the manager Cheyenne! She truly loves her job and made my visit memorable! Food was delicious as always. Definitely recommend coming back (:
We dined tonight with 7 of us understanding that a larger table is a bit more difficult, but there is no excuse for what we experienced. It took 20 minutes for someone to come to our table to take our drink order and this was after my husband went to find someone. They said, "Oh, she didn't know she was assigned to that table". Our order was placed and was correct when it arrived but after that, no refills, no return service at the table, NOTHING. I wanted some to go containers so I got up to go and ask for those and they had to go outside to get them out of storage. Our bill was well over $100 and we love to reward good service but tonight was the first time I tipped extremely low as in $1. Please do something about this place, it is in a good location and good service really is not that complicated. To add....none of the employees were particularly friendly or helpful.
Atmosphere: 4
Food: 3
Service: 1
Doug DeAmbra
Appetizer, cold. Both entries, overcooked. Milk for coffee, spoiled. The waitress tried her best but the back house and the hostess were subpar to say the least. Spoke to the manager about the issues and she was apologetic, but not much else. Overall, just s very poor experience for $70.
Atmosphere: 3
Food: 2
Service: 4
Tommy Davis
They literally forgot about us after we ordered while sitting down . Wasted our night waiting 1.5hrs to then be told there’s a mix up and they never even made our food . Wouldn’t come back here if you paid me
Atmosphere: 1
Food: 1
Service: 1
Veronica Rolon
Kossandra is phenomenal. I certainly hope I got her name right she was the bartender and provided friendly professional service, and watch her do the same with every guest
Atmosphere: 5
Food: 5
Service: 5
chance travis
I’m not saying all servers are bad but the server that we had was absolutely terrible she would drop the appetizers off and just walk away without assuring anything else was needed ( I had to get up and find someone to get the appetizer plates since we were eating off of napkins ) as well as the entrees she just walked away without saying anything after dropping it off I went 10 minutes without any re-fill When she brought a new drink she didn’t clear the table clearing the old cups and plates and I noticed we weren’t the only ones who was frustrated about that as we saw 2 other tables complaining about the same things.
As a manager my self I believe some people at this location need to be retrained or terminated!
Atmosphere: 2
Food: 4
Service: 1
TJ Johnson
Was really impressed with the overall experience at this location! I will be returning for more service like this! Thank you Chili’s
Atmosphere: 5
Food: 5
Service: 5
Maniquwa Holmes
Alayna♥️ was an amazing server. I would totally come back again and have her as my server. The restaurants environment was very calm and so I was able to enjoy my amazing food and have a sweetheart as a waitress. I will totally recommend again shout out to Alayna♥️ for being a sweetie.
Atmosphere: 5
Food: 5
Service: 5
Anaya Palmer
I visited this establishment last night, unfortunately, they were out of burgers. Additionally, my waitress placed my change on the table instead of handing it to me. It would be beneficial for them to improve their service skills and inventory management.
Atmosphere: 3
Food: 2
Service: 2
Jeremy Ferdinand
I love coming here! Always fast friendly and welcoming team of people
How times have changed! This slow restaurant with non-existent servers is quite the opposite now. Food is good, consistent with others but service is wonderful. Attentive and non-forgetful service is a welcome upgrade! I will be back.
Atmosphere: 5
Food: 3
Service: 5
Touched ByT
Really not giving today. Mediocre service food and atmosphere. Nothing taste like it use to be. food dry and boneless wings aren't saucy. Southwest rolls are mainly dough didn't enjoy wings are fully sauced and are too hard to chew right now. Salsa chips are WAY TOOO
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chips & Salsa
Markisha Martin
The food today was horrible!! My family and I waited for quite some time before we received our food and when we did get served, the food was so horrible that we couldn’t eat it. Very disappointed and very dissatisfied. The steak was so hard, no one could even eat it. Ask for cheese on our broccoli and it was bought out to us cold. I will never visit this place again. Totally dissatisfied!!!
Atmosphere: 3
Food: 1
Service: 3
Erica Hammond
Great service from the time we entered the building. Please try the Big Mouth Burger and the Crispy Chicken Sandwich. Your taste buds will thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin Steak and Loaded Mashed Potatoes, Chicken Fajitas, Chips & Salsa, Cajun Chicken Pasta, Side Salad, Skillet Chocolate Chip Cookie, Bacon Chicken Quesadilla, Loaded Fries, Half Order of Ribs, Cheesecake, Sides, Triple Dipper
William Burk
One of our favorite spots. Love the ribs and wife loves the tripple dipper.
Really enjoyed my time at this chilis! The staff was super friendly and informative. Absolutely loved the manager Cheyenne! She truly loves her job and made my visit memorable! Food was delicious as always. Definitely recommend coming back (:
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin Steak and Loaded Mashed Potatoes, Cajun Chicken Pasta, Triple Dipper
We dined tonight with 7 of us understanding that a larger table is a bit more difficult, but there is no excuse for what we experienced. It took 20 minutes for someone to come to our table to take our drink order and this was after my husband went to find someone. They said, "Oh, she didn't know she was assigned to that table". Our order was placed and was correct when it arrived but after that, no refills, no return service at the table, NOTHING. I wanted some to go containers so I got up to go and ask for those and they had to go outside to get them out of storage. Our bill was well over $100 and we love to reward good service but tonight was the first time I tipped extremely low as in $1. Please do something about this place, it is in a good location and good service really is not that complicated. To add....none of the employees were particularly friendly or helpful.
Atmosphere: 4
Food: 3
Service: 1
Appetizer, cold. Both entries, overcooked. Milk for coffee, spoiled. The waitress tried her best but the back house and the hostess were subpar to say the least. Spoke to the manager about the issues and she was apologetic, but not much else. Overall, just s very poor experience for $70.
Atmosphere: 3
Food: 2
Service: 4
They literally forgot about us after we ordered while sitting down . Wasted our night waiting 1.5hrs to then be told there’s a mix up and they never even made our food . Wouldn’t come back here if you paid me
Atmosphere: 1
Food: 1
Service: 1
Kossandra is phenomenal. I certainly hope I got her name right she was the bartender and provided friendly professional service, and watch her do the same with every guest
Atmosphere: 5
Food: 5
Service: 5
I’m not saying all servers are bad but the server that we had was absolutely terrible she would drop the appetizers off and just walk away without assuring anything else was needed ( I had to get up and find someone to get the appetizer plates since we were eating off of napkins )
as well as the entrees she just walked away without saying anything after dropping it off
I went 10 minutes without any re-fill
When she brought a new drink she didn’t clear the table clearing the old cups and plates and I noticed we weren’t the only ones who was frustrated about that as we saw 2 other tables complaining about the same things.
As a manager my self I believe some people at this location need to be retrained or terminated!
Atmosphere: 2
Food: 4
Service: 1
Was really impressed with the overall experience at this location! I will be returning for more service like this!
Thank you Chili’s
Atmosphere: 5
Food: 5
Service: 5
Alayna♥️ was an amazing server. I would totally come back again and have her as my server. The restaurants environment was very calm and so I was able to enjoy my amazing food and have a sweetheart as a waitress. I will totally recommend again shout out to Alayna♥️ for being a sweetie.
Atmosphere: 5
Food: 5
Service: 5
I visited this establishment last night, unfortunately, they were out of burgers. Additionally, my waitress placed my change on the table instead of handing it to me. It would be beneficial for them to improve their service skills and inventory management.
Atmosphere: 3
Food: 2
Service: 2
I love coming here! Always fast friendly and welcoming team of people
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Fajitas, Chips & Salsa, Bacon Chicken Quesadilla, Fries
Restaurantji Recommends
How times have changed! This slow restaurant with non-existent servers is quite the opposite now. Food is good, consistent with others but service is wonderful. Attentive and non-forgetful service is a welcome upgrade! I will be back.
Atmosphere: 5
Food: 3
Service: 5
Really not giving today. Mediocre service food and atmosphere. Nothing taste like it use to be. food dry and boneless wings aren't saucy. Southwest rolls are mainly dough didn't enjoy wings are fully sauced and are too hard to chew right now. Salsa chips are WAY TOOO
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Chips & Salsa
The food today was horrible!! My family and I waited for quite some time before we received our food and when we did get served, the food was so horrible that we couldn’t eat it. Very disappointed and very dissatisfied. The steak was so hard, no one could even eat it. Ask for cheese on our broccoli and it was bought out to us cold. I will never visit this place again. Totally dissatisfied!!!
Atmosphere: 3
Food: 1
Service: 3
Great service from the time we entered the building. Please try the Big Mouth Burger and the Crispy Chicken Sandwich. Your taste buds will thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sirloin Steak and Loaded Mashed Potatoes, Chicken Fajitas, Chips & Salsa, Cajun Chicken Pasta, Side Salad, Skillet Chocolate Chip Cookie, Bacon Chicken Quesadilla, Loaded Fries, Half Order of Ribs, Cheesecake, Sides, Triple Dipper
One of our favorite spots. Love the ribs and wife loves the tripple dipper.
Atmosphere: 4
Food: 5
Service: 4
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