Dunkin'
$ • Coffee Shops, Donuts
Hours:
175 University Dr, Amherst
(413) 253-8167
About Dunkin' Donuts
Customers' Favorites
Dunkin' Donuts Reviews
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hell no not with employees act saw the video
The service was great especially little billy very professional and welcoming
The original person taking my order had an attitude. Then when I went up again to order donuts they messed my order up three times after I kept getting ignored for 5 minutes. And listening to bickering between team mates and the manager telling off the workers. Definitely won't be back. It's a shame because it's beautiful on the inside of the establishment. Need better crew members that know what they're doing.
Ratings
Menu
Hours
| Monday | 5AM - 8PM |
| Tuesday | 5AM - 8PM |
| Wednesday | 5AM - 8PM |
| Thursday | 5AM - 8PM |
| Friday | 5AM - 8PM |
| Saturday | 5AM - 8PM |
| Sunday | 5AM - 8PM |
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Dunkin' offers good food and better coffee, with some staff providing excellent service. However, there have been some issues with one female cashier, who has been known to stare at customers in a way that makes them feel uncomfortable. Despite this, other staff members, such as the baristas, are friendly, patient, and understanding, making customers feel at ease.