Gati Thai Bistro
209 N Main St, Andover
(978) 409-1352
Recent Reviews
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Ordered delivery through Uber Eats. However, the restaurant does the direct deliveries. Restaurant hung up on me when I called 1 hour after placing my order and then the lady on the phone hung up on me after I asked about the order and proceeded to take the phone off the hook. Uber refused to give me my money back because the "restaurant already started working on the order". This is absolutely criminal. Avoid.
Atmosphere: 1
Food: 1
Service: 1
Took WAYYYYYYY too long for some mediocre food.
Atmosphere: 2
Food: 2
Service: 1
Took WAYYYYYYY too long for some mediocre food.
Atmosphere: 2
Food: 2
Service: 1
NOT THE SAME since they moved. Oh? You didn't know they moved? Well neither did we when we called in our order! And did I mention we weren't told the new address? We drove to the usual spot to pick up our order, only to find a sign on they door they had moved and listed the new (incorrect) address, because it said Main St, but they're on NORTH Main St which is apparently the opposite direction. I made a call and was given the correct address and off we go to the 'new spot'. Driving around the plaza we CANNOT find the place, and I made another call asking 'where are you?!' "We are inside the restaurant Sweet Thai Basil". I ask 'why didn't you tell me that before? How are we supposed to know that?!' She apologized and into Sweet Thai Basil I went to pick up my Gati Thai food. (believe me I KNOW it's confusing). Finally got our food (half hour later) and home we went. Here comes the worst part...the food is NOT the same! My favorite soup was so salty it was inedible...not exaggerating here. Pad Thai, and Pad See Ew tasted nothing like they used to. Just 2 noodle dishes, that we ate, but had no ring of the dishes we ordered. Even the sauce for the dumplings changed, and not for the better. The dumplings were still good, but now we are ISO good Thai food again. SOOOOO DISAPPOINTED!
Atmosphere: 2
Food: 2
Service: 1
Fantastic Thai food with a cute environment perfect for date nights and take out.Highly recommend the crab rangoons, and chicken pad Thai.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Pad Thai, Red Curry
Love the Tom yum noodles!
Food: 5
Curry was just uncooked onions in coconut milk. Waste of money and time. Ordered 3 curry’s. All were not edible! Don’t wast your time here!
Vegetarian options: Don’t try
Food: 1
Staff was very
Atmosphere: 1
Food: 4
Service: 1
This is my goto place for thai food. However their takeout food portion is ridiculously small compared to the dine in.
Atmosphere: 5
Food: 4
Service: 1
great food, super nice people!
Restaurantji Recommends
Tasty and freshly cooked authentic Thai food, welcoming and comfortable atmosphere. Try the summer rolls, green or red curry or pad thai noodles, all quite delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Red Curry, Green Curry, Fresh Summer Rolls
This place has so many flies! But the food is always a hit so I have to keep going. Hence 3 stars on
Atmosphere: 3
Food: 5
Service: 5
I used really enjoyed eating here until recently, the food is not consistent. The quality, quantity, flavors and spice level changes drastically from order to order even when ordering the same dish. A plate of noodles or curry will cost as you $25. To me that kind of pricing should come with consistency and some sort of standard. Sometimes the food is burnt, bland or your order is completely wrong. The owners lack accountability. I will never eat here again.
Atmosphere: 2
Food: 2
Service: 2
What happened here? Used to be really good. Our last - and I mean last- order was overpriced, over-spiced, meagre and just plain not good. I woul not have recognized the papaya salad or the curry as either of those things. Lettuce wraps with wilty romaine is also not a thing. As another review mentioned, prices are not as listed when ordering online. Too bad, we used to like this place.
Atmosphere: 2
Food: 2
Service: 2
Nice mom and pop store, low prices and wholesome homey food.
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