Varying quality of the dishes. Bangkok dice were burned to a crisp. Crispy noodles were dry and flavorless. Pad Thai and Yellow Curry were excellent.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Yellow Curry
Tulan Patel
Beware :
Thai Sweet Basil - Andover is charging 3% service fees on take out. There was no mention while ordering nor anything posted in rest. While picking up.
When i called after i saw reaching at home the receipt she had no answer on why 3%.service fee was charged. So just letting everyone know to check their receipts for take out of going there . Just putting in charge to get extra money with no explanation.
Never again.
Food: 2
Osama Helmy
What would have made the service better was if the door dash or whatever app was not beeping in the background for a long time. Maybe placing that tablet in the kitchen would be better?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Spring Roll
mark niednagel
If you are looking for slap you in the face flavor this may not be the spot. I recently tried their pad thais, it was a lot of food for a fair price, but it was a very mild flavor. MID! I will be hunting around for some other thai places but this could be a contender for a new staple in my carry out rotation
Atmosphere: 4
Food: 4
Service: 4
Jack Foley
Just had yet another lovely dinner at Thai Sweet Basil. Our wait person was so lovely, And our food absolutely delicious. It’s great for takeout too - a local gem for sure.
Atmosphere: 5
Food: 5
Service: 5
Clara Camilo
Great food and service! Fresh ingredients and flexibility with seasoning (increase or decrease spicy level).
Edit #1:
There appears to be a change in staff. Even though we’ve been loyal customers for well over 10 years, lately we do take out only. This past week decided to dine in and didn’t see any of our previously familiar faces which was sad but it didn’t take away from the great service and consistency in their food (I might dare say portions are bigger). Favorite spot near home to dine in!
Edit #2: Very difficult to be understanding of online order not made as requested but when an item is not included in the order AND they were rude during check in, it makes it even worse. Barely an apology when going back to pick up missing item (we don’t live that close). So disappointing :-(
Atmosphere: 5
Food: 5
Service: 3
Jea_Row_1001
I just ordered a mango fried rice from this place. And let me tell you, it was the worst 25 dollars spent in 2024. The quality of the rice was horrendous, the carrots:? Well youll need a scanning electron microscope to be able to observe its presence. This experience only gives me the motivation to get the recipe online and start cooking my own freaking thailand food, straight facts homey!!!!!
Atmosphere: 1
Food: 1
Service: 1
Yojairy Jaime
I was introduced to mango sweet rice and Thai Sweet Basil has the best!! Their crab rangoons are also very tasty as well as their thai tea. I will be coming here often :)
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crab Rangoon
L G
3 stars but I'm both tempted to give less and more. The great thing is that out of the two times I've been the food has been really great. Service however is kind of bad. Atmosphere is drab meets gawdy. Definitely could be better. Hope to see this improve.
Atmosphere: 1
Food: 5
Service: 1
Umesh Gunendran
I got the Siam fried rice which was a little bland, but still tasted good. Fairly big portions and reasonably priced. Staff were friendly
Boyfriend and I stopped by for a quick lunch and were very happy with our decision. Food was outstanding (we got crazy noodles and beef w/broc)! Service was quick and friendly. Highly recommend this spot
Food: 5
Service: 5
Steve K
has been a local favorite for years but in the last year or two they seem to be always behind the 8-ball and sometimes the Pad Thai comes out very oily. They are now combined with Gati Thai so not sure how that will bode for consistency. I give it a 4 star overall since prices are fair and food is pretty good but I feel like they are trending down.
Atmosphere: 4
Food: 3
Service: 4
Debasish Sasmal
If I could , would give negative rating. Terrible delivery service. Food never arrived. Bunch of thieves. Will stop ordering and going there from now on. Please avoid this place
J W
Ordered take out and was told it would be 40 minutes. Almost 2 hours later it was not ready and staff were rude and gave no updates
Service: 1
Dinora Cooney
It is a very small and intimate place. I was there with 2 other friends. It was my first time at a Thai restaurant and I was expecting ? food. However the food was good and dishes that were very hot had a symbol of a pepper. I was also told I could order with less heat if I wanted.
Parking: This restaurant is in a shopping mall. There is plenty of parking but if it's a busy day, you may have to park further away and walk to the restaurant.
Wheelchair accessibility: It was a small area and the tables are too close to each other.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Mango Curry, Fried Spring Roll
Varying quality of the dishes. Bangkok dice were burned to a crisp. Crispy noodles were dry and flavorless. Pad Thai and Yellow Curry were excellent.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Yellow Curry
Beware :
Thai Sweet Basil - Andover is charging 3% service fees on take out. There was no mention while ordering nor anything posted in rest. While picking up.
When i called after i saw reaching at home the receipt she had no answer on why 3%.service fee was charged. So just letting everyone know to check their receipts for take out of going there . Just putting in charge to get extra money with no explanation.
Never again.
Food: 2
What would have made the service better was if the door dash or whatever app was not beeping in the background for a long time. Maybe placing that tablet in the kitchen would be better?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crab Rangoon, Spring Roll
If you are looking for slap you in the face flavor this may not be the spot. I recently tried their pad thais, it was a lot of food for a fair price, but it was a very mild flavor. MID! I will be hunting around for some other thai places but this could be a contender for a new staple in my carry out rotation
Atmosphere: 4
Food: 4
Service: 4
Just had yet another lovely dinner at Thai Sweet Basil. Our wait person was so lovely, And our food absolutely delicious. It’s great for takeout too - a local gem for sure.
Atmosphere: 5
Food: 5
Service: 5
Great food and service! Fresh ingredients and flexibility with seasoning (increase or decrease spicy level).
Edit #1:
There appears to be a change in staff. Even though we’ve been loyal customers for well over 10 years, lately we do take out only. This past week decided to dine in and didn’t see any of our previously familiar faces which was sad but it didn’t take away from the great service and consistency in their food (I might dare say portions are bigger). Favorite spot near home to dine in!
Edit #2:
Very difficult to be understanding of online order not made as requested but when an item is not included in the order AND they were rude during check in, it makes it even worse. Barely an apology when going back to pick up missing item (we don’t live that close). So disappointing :-(
Atmosphere: 5
Food: 5
Service: 3
I just ordered a mango fried rice from this place. And let me tell you, it was the worst 25 dollars spent in 2024. The quality of the rice was horrendous, the carrots:? Well youll need a scanning electron microscope to be able to observe its presence. This experience only gives me the motivation to get the recipe online and start cooking my own freaking thailand food, straight facts homey!!!!!
Atmosphere: 1
Food: 1
Service: 1
I was introduced to mango sweet rice and Thai Sweet Basil has the best!! Their crab rangoons are also very tasty as well as their thai tea. I will be coming here often :)
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Crab Rangoon
3 stars but I'm both tempted to give less and more. The great thing is that out of the two times I've been the food has been really great. Service however is kind of bad. Atmosphere is drab meets gawdy. Definitely could be better. Hope to see this improve.
Atmosphere: 1
Food: 5
Service: 1
I got the Siam fried rice which was a little bland, but still tasted good. Fairly big portions and reasonably priced. Staff were friendly
Atmosphere: 4
Food: 3
Service: 5
Restaurantji Recommends
Boyfriend and I stopped by for a quick lunch and were very happy with our decision. Food was outstanding (we got crazy noodles and beef w/broc)! Service was quick and friendly. Highly recommend this spot
Food: 5
Service: 5
has been a local favorite for years but in the last year or two they seem to be always behind the 8-ball and sometimes the Pad Thai comes out very oily. They are now combined with Gati Thai so not sure how that will bode for consistency. I give it a 4 star overall since prices are fair and food is pretty good but I feel like they are trending down.
Atmosphere: 4
Food: 3
Service: 4
If I could , would give negative rating. Terrible delivery service. Food never arrived. Bunch of thieves. Will stop ordering and going there from now on. Please avoid this place
Ordered take out and was told it would be 40 minutes. Almost 2 hours later it was not ready and staff were rude and gave no updates
Service: 1
It is a very small and intimate place. I was there with 2 other friends. It was my first time at a Thai restaurant and I was expecting ? food. However the food was good and dishes that were very hot had a symbol of a pepper. I was also told I could order with less heat if I wanted.
Parking: This restaurant is in a shopping mall. There is plenty of parking but if it's a busy day, you may have to park further away and walk to the restaurant.
Wheelchair accessibility: It was a small area and the tables are too close to each other.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Wonton Soup, Mango Curry, Fried Spring Roll
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