Disappointing Experience at the American Provisions.My visit to the American Provisions left much to be desired. From the moment I walked in, I encountered an atmosphere that didn't meet expectations.The ambiance of the market was quite unpleasant. The music was at an excessively high volume, with reggaeton beats that didn't align with the setting of a market. This factor made it difficult to communicate with the customer service staff, as we couldn't even hear each other.The customer service was lamentable. When I ordered a coffee, the vendor didn't even bother to ask if I wanted milk or cream. Furthermore, the person attending seemed completely uninterested in providing good service. Their attitude was indifferent and unprofessional.The presence of employees smoking at the entrance instead of attending to customers was another sign of neglect in service. Not only was it disrespectful to customers, but it also contributed to worsening the market image.In summary, my experience at the American Provisions was extremely disappointing. The ambiance, customer service, and attitude of the employees left much to be desired. I hope they take steps to improve their service, as currently, I cannot recommend this establishment to anyone.
kimberly turner
Great little place to get artisan cheeses, sandwiches, baked goods and other items. The owners are a class act. The staff is great
Ryan Cahill
Good sandwich
Vicki S.
We go to AP all the time... the Dot location is cozy and the employees are off-the-charts nice. Quality of gourmet groceries, deli meats/cheese, and wine/beer/liquor selection are all phenomenal. I bought several people xmas gifts this year that were just little baskets full of things entirely from AP. Owner Matt went above and beyond when there was a mixup with something we ordered, dropping off a gift to our home. This is the sort of stuff that neighborhood patrons don't forget!
MM MM
Don’t order online unless you want your order canceled 30 minutes after you place it…
Gabriella A.
I dont think i've ever had italian sandwich this good! Not usually a fan of sandwiches but this one blew me away. Ordered via uber eats and it came out fresh and each vegetable was crispy. Highlight was the spice in the sandwich!! So delicious
Isaac Seletz
Best sandwich shop in Southie --> highly recommend the Farm House or the Italian. Both are excellent bites that you cannot go wrong with! The staff are friendly and even do free wine tastings on Thursdays! **Note: no indoor seating**
Bridget K.
just finished our Christmas meal which we ordered from American Provisions in South Boston. it was absolutely delicious, serving sizes were very accurate and heating instructions were so easy. I will definitely it order from here again, and I highly recommend It to others!!
Laura Joyce, LICSW
Incredible sandwiches, coffees and food. Have been going since 2017 and still return to Southie to get this delicious food!
Colin P.
Great neighborhood spot. Terrific natural wine selection and beer. Try our Grays next door as well.
Love this deli. The sandwiches are really good (so far tried the roast beef & buff chicken wrap) and they are reasonably priced. I also love that they have an outdoor pickup window and you can order online. No poor experience with the employees, would definitely recommend!!
Prajwal Blender
Hlo sir iam indian i will start business in karnataka (India) please contact me sir and support me
B P.
This place needs no introduction. Sandwiches are all excellent, the Italian sub being the chefs kiss. The breakfast wraps and ice coffee are also excellent. Expensive but worth it!
Mack G.
Your local deli with the usual packaged items in the cooler and fresh made to order sandwiches by nice people who remember your name. Love stopping by here.
Allen Sharples
Great general grocery store. And a fair beer selection!!
Disappointing Experience at the American Provisions.My visit to the American Provisions left much to be desired. From the moment I walked in, I encountered an atmosphere that didn't meet expectations.The ambiance of the market was quite unpleasant. The music was at an excessively high volume, with reggaeton beats that didn't align with the setting of a market. This factor made it difficult to communicate with the customer service staff, as we couldn't even hear each other.The customer service was lamentable. When I ordered a coffee, the vendor didn't even bother to ask if I wanted milk or cream. Furthermore, the person attending seemed completely uninterested in providing good service. Their attitude was indifferent and unprofessional.The presence of employees smoking at the entrance instead of attending to customers was another sign of neglect in service. Not only was it disrespectful to customers, but it also contributed to worsening the market image.In summary, my experience at the American Provisions was extremely disappointing. The ambiance, customer service, and attitude of the employees left much to be desired. I hope they take steps to improve their service, as currently, I cannot recommend this establishment to anyone.
Great little place to get artisan cheeses, sandwiches, baked goods and other items. The owners are a class act. The staff is great
Good sandwich
We go to AP all the time... the Dot location is cozy and the employees are off-the-charts nice. Quality of gourmet groceries, deli meats/cheese, and wine/beer/liquor selection are all phenomenal. I bought several people xmas gifts this year that were just little baskets full of things entirely from AP. Owner Matt went above and beyond when there was a mixup with something we ordered, dropping off a gift to our home. This is the sort of stuff that neighborhood patrons don't forget!
Don’t order online unless you want your order canceled 30 minutes after you place it…
I dont think i've ever had italian sandwich this good! Not usually a fan of sandwiches but this one blew me away. Ordered via uber eats and it came out fresh and each vegetable was crispy. Highlight was the spice in the sandwich!! So delicious
Best sandwich shop in Southie --> highly recommend the Farm House or the Italian. Both are excellent bites that you cannot go wrong with! The staff are friendly and even do free wine tastings on Thursdays! **Note: no indoor seating**
just finished our Christmas meal which we ordered from American Provisions in South Boston. it was absolutely delicious, serving sizes were very accurate and heating instructions were so easy. I will definitely it order from here again, and I highly recommend It to others!!
Incredible sandwiches, coffees and food. Have been going since 2017 and still return to Southie to get this delicious food!
Great neighborhood spot. Terrific natural wine selection and beer. Try our Grays next door as well.
Restaurantji Recommends
Love this deli. The sandwiches are really good (so far tried the roast beef & buff chicken wrap) and they are reasonably priced. I also love that they have an outdoor pickup window and you can order online. No poor experience with the employees, would definitely recommend!!
Hlo sir iam indian i will start business in karnataka (India) please contact me sir and support me
This place needs no introduction. Sandwiches are all excellent, the Italian sub being the chefs kiss. The breakfast wraps and ice coffee are also excellent. Expensive but worth it!
Your local deli with the usual packaged items in the cooler and fresh made to order sandwiches by nice people who remember your name. Love stopping by here.
Great general grocery store. And a fair beer selection!!