The food is great, the baristas are kind, and the service is quick. I’ve stopped going to the Dunkin’s here in South Station since. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Pugthebandit
I used to love this place - what happened? Staff was rude & he overcharged me for the worst plain croissant I've ever had in my life - I fed half of it to the South Station pigeons.
Atmosphere: 1
Food: 1
Service: 1
MilkKefir
Au Bon Pain made me a perfectly lovely Cafe Americano to give me strength for the rest of my trip :☕)
Atmosphere: 5
Service: 5
adventix
I like their bagels and the coffee is not bad. Service is quick and they accept credit cards. prices are reasonable.
Esin B Sozer
I got coffee and breakfast here many times this year on my commute and was previously always greeted with a smile from wonderful staff who gave perfect service while showing sisterhood in their interactions with each other. I also witnessed the manager defending her staff at one incident of extremely rude customer.This morning was _very_ different. I only recognized one person from earlier staff, the rest of the staff were completely male and new faces, which is fine until when I approached to order, the person who was supposed to be taking my order took a whole minute while staring at their phone before acknowledging me or making eye contact, did not exchange a single word during my order process or even a thank you when I ordered. As I waited for my order I noticed zero positive interactions in the formerly lively working environment and then when I got my order and looked for napkins I found they were not available. I found a dispenser that was placed on ten side facing towards staff instead of customers who need them and assumed that was a mistake and turned it toward myself to pick up some. Once I got some napkins one of the new staff members said "are you done?" clearly unhappy and turned the napkins dispenser backwards such that it is not available to the customers. When I was surprised and asked "why not face it to customers?" He said "because..." in a short and dismissive manner. I asked "Did the owner change?" and he nodded yes. A place who treats paying customers dismissively for trying to acquire paper napkins?!! No thank you! I am very sad for the old staff who were clearly good friends within themselves and very welcoming and friendly to customers. This place is not getting any more of my business.
Guilherme Azeredo
Lovely attendance, I got a problem with my card when paying for my coffee and they were nice and patient with me. Ended up getting a coffee for free, which made my day
Eutaw Street
Forgot about our order and instead of apologizing doubled up and tried to turn the tables by demanding a receipt from my black teenager son. Not sure what that's about and why not ask the cashier next to her who just took our money but stinks to high heavens like profiling. Never asked me for a receipt. Apology is one thing we didn't get, just a touch of attitude.
Sasha Gallaway
The people that work here are very friendly but the food is pretty bad. There's just something off. It's not over cooked or anything just the flavor combinations seem to be like pretty terrible
Caitlin Perry
Worst customer service I've experienced. Very moody staff at the register and poor quality in making the food.
Au bon pain at South station is prob my favorite location for this train for it's location. I love getting off the train for a quick morning bite. It's decently priced. I find customer service very friendly.I picked up a orange juice and chocolate croissant ? . Both were really refreshing. I def recommend it here for quick bite to eat before you hop on your train.
Antonio Cardoso
I was at south station, waiting for my train home, decided to walk around to find a bite to eat , as I walked to this particular chain to see what they have to eat, I observed one female employee sneezed so hard without covering her mouth, than she did even use a napkin or tissue she just rubbed against her clothes to clean it up, that was very nasty, and completely turn down, it made me feel sick to my stomach.
S R
Good location and convenient!I got the email from ABP that ‘A gift from your anniversary enjoy a free coffee’ please have your printer ready or show your phone at the register. Every year since 2019. Today I ordered a latte and showed him that message with my phone..he refused and told me to print it out paper because he need to send to the company.. he such a liar! I tried to explain him print it out or show the phone.. so sad he won’t listen and seem upset he made me looks idiot. Thanks someone came for help him… very easy to resolve it just use PLU#1804 that’s it!!I used to work as cashier before.. service mind and common sense very important!!!
pete wilson
They've been at South Station a long time, and have good coffee. The pastries are good too.
Thomas V
They make good lunches here, especially sandwiches. But you need to be prepared to take them with you. Good for the train.
The food is great, the baristas are kind, and the service is quick. I’ve stopped going to the Dunkin’s here in South Station since. I’ll definitely be back.
Atmosphere: 5
Food: 5
Service: 5
I used to love this place - what happened? Staff was rude & he overcharged me for the worst plain croissant I've ever had in my life - I fed half of it to the South Station pigeons.
Atmosphere: 1
Food: 1
Service: 1
Au Bon Pain made me a perfectly lovely Cafe Americano to give me strength for the rest of my trip :☕)
Atmosphere: 5
Service: 5
I like their bagels and the coffee is not bad. Service is quick and they accept credit cards. prices are reasonable.
I got coffee and breakfast here many times this year on my commute and was previously always greeted with a smile from wonderful staff who gave perfect service while showing sisterhood in their interactions with each other. I also witnessed the manager defending her staff at one incident of extremely rude customer.This morning was _very_ different. I only recognized one person from earlier staff, the rest of the staff were completely male and new faces, which is fine until when I approached to order, the person who was supposed to be taking my order took a whole minute while staring at their phone before acknowledging me or making eye contact, did not exchange a single word during my order process or even a thank you when I ordered. As I waited for my order I noticed zero positive interactions in the formerly lively working environment and then when I got my order and looked for napkins I found they were not available. I found a dispenser that was placed on ten side facing towards staff instead of customers who need them and assumed that was a mistake and turned it toward myself to pick up some. Once I got some napkins one of the new staff members said "are you done?" clearly unhappy and turned the napkins dispenser backwards such that it is not available to the customers. When I was surprised and asked "why not face it to customers?" He said "because..." in a short and dismissive manner. I asked "Did the owner change?" and he nodded yes. A place who treats paying customers dismissively for trying to acquire paper napkins?!! No thank you! I am very sad for the old staff who were clearly good friends within themselves and very welcoming and friendly to customers. This place is not getting any more of my business.
Lovely attendance, I got a problem with my card when paying for my coffee and they were nice and patient with me. Ended up getting a coffee for free, which made my day
Forgot about our order and instead of apologizing doubled up and tried to turn the tables by demanding a receipt from my black teenager son. Not sure what that's about and why not ask the cashier next to her who just took our money but stinks to high heavens like profiling. Never asked me for a receipt. Apology is one thing we didn't get, just a touch of attitude.
The people that work here are very friendly but the food is pretty bad. There's just something off. It's not over cooked or anything just the flavor combinations seem to be like pretty terrible
Worst customer service I've experienced. Very moody staff at the register and poor quality in making the food.
Delicious food. However employees were very rude.
Restaurantji Recommends
Au bon pain at South station is prob my favorite location for this train for it's location. I love getting off the train for a quick morning bite. It's decently priced. I find customer service very friendly.I picked up a orange juice and chocolate croissant ? . Both were really refreshing. I def recommend it here for quick bite to eat before you hop on your train.
I was at south station, waiting for my train home, decided to walk around to find a bite to eat , as I walked to this particular chain to see what they have to eat, I observed one female employee sneezed so hard without covering her mouth, than she did even use a napkin or tissue she just rubbed against her clothes to clean it up, that was very nasty, and completely turn down, it made me feel sick to my stomach.
Good location and convenient!I got the email from ABP that ‘A gift from your anniversary enjoy a free coffee’ please have your printer ready or show your phone at the register. Every year since 2019. Today I ordered a latte and showed him that message with my phone..he refused and told me to print it out paper because he need to send to the company.. he such a liar! I tried to explain him print it out or show the phone.. so sad he won’t listen and seem upset he made me looks idiot. Thanks someone came for help him… very easy to resolve it just use PLU#1804 that’s it!!I used to work as cashier before.. service mind and common sense very important!!!
They've been at South Station a long time, and have good coffee. The pastries are good too.
They make good lunches here, especially sandwiches. But you need to be prepared to take them with you. Good for the train.
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