Caffè Nero

100 Causeway St, Boston
(617) 263-8900

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Recent Reviews

Affordable chain cafe with plenty of food choices and pretty good coffee. This time I ordered delivery, including hot latte, veggie burger, blueberry muffin, chocolate muffin, and pistachio muffin. The vegetarian burger is not too big, but it tastes solid and quite delicious. The hot latte is mellow and delicious, the pistachio muffins have a rich pistachio aroma, and the muffins are soft, sweet and delicious. Chocolate muffins, chocolate muffins are soft, sweet and delicious.

It...
I ordered a small iced matcha latte but was charged and served a medium instead. When I pointed out the mistake, the staff did nothing to fix it or offer any resolution. The drink was fine, but the lack of attention and poor customer service left a bad impression.
I love chai and like to try new places when I'm traveling so I opted for Cafe Nero. I ordered a hot chai latte and received an iced chai latte. I'm bummed because I didn't get what I ordered. For an iced chai, it's not bad, it's just not what I wanted.

Dietary restrictions: I prefer soy milk for my drinks as it has a higher protein content than other vegan milks but it was not available.

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