Dunkin'

750 Washington St Proger Building, Boston
(617) 542-6165

Recent Reviews

Pierre Lubin

DO NOT ORDER FROM THIS LOCATION! This location was obviously created with the intention of serving those who already in the hospital. There is no signs from the street and there are no signs upon entering the hospital. Did I mention this location is in the hospital, the photos attached to this location are INCORRECT!After 25 mins of searching, I had to go to the Dunkin up the street to find where the location was. I finally find the store by following the trail of people with Dunkin bags in their hands, only to find my order hadn’t been even started yet. THIS LOCATION SHOULD NOT BE ON THE APP FOR PUBLIC ORDERING!

Atmosphere: 1

Food: 3

Service: 1

Toby Coban

My gf order off Uber eats and order was completely wrong we got a plain bagel when we ordered a everything bagel we received a iced black coffee when we ordered a strawberry dragon fruit green tree refresher the bacon was under cook.

Atmosphere: 1

Food: 1

Service: 1

Dave Hoeft

Staff was great and friendly and polite will definitely go there All the

Food: 5

Service: 5

Stephanie Vaczy

Store employee didn't honor promotion after I activated it. So bc I activated it & added 1 donut, I still ended up paying for my entire order. That they should have honored & put it in as a no sale or actually just put the order in & explain to their boss later. I shouldn't of had to pay if I'm using a promotional reward.Wheelchair accessibility: There's no wheelchair access

Atmosphere: 4

Food: 5

Service: 3

Rachel L.

Boston runs on Dunkin, so they say. I mean, it's fine enough, but nothing to write home about. Location is convenient, just a few blocks from Boston Commons. Not the most cleanly DD I've ever walked into, it could definitely use a good scrub down with some disinfectant, but service was kind and you get your order quick.

S N

Ordered a large latte, a bag with cream cheese and a donut at 6pm. 6:45pm go pick up..only the latte is ready. A large cup has less than half filled latte for 4:56$. Woman there said she didn’t see there was bagel and donut ?

Atmosphere: 1

Food: 1

Service: 1

Rob

Security guard won't let you use unless your their for the

Service: 1

Meghan Lin

Do not go here. The few times I have ordered from here there always seems to be a problem. They are super slow and even with ordering ahead on the app and giving them sufficient time to get my coffee ready, I’ll go check and still have to wait an extra 10-15 minutes till my coffee is ready and everytime you have to go pick up your donut from the cashier and everyone thinks you are cutting the line. Today was the icing on the cake where I placed my app order and waited 30 minutes when I went down my cup was set out but empty. Apparently the espresso machine was down so after waiting 15 minutes for the cashier she said she can give me a regular coffee in exchange for my iced macchiato….there is clearly a price difference there. I said no I would just like a refund then and she said okay but you also have to give the donut back because today was free donut day. No issue I gave it back but I did not appreciate how rude she was the whole time, even to the customer before me. I will defiantly never be coming back to this location.

Michael Mesfin

Staff move efficiently, and love to chop it up, good communication. I wish more locations were staffed like that and had a talkative crew. Def 5 stars.

Alex S

They located INSIDE hospital on 2nd floor. Took me forever to find it

Valeria P

They located INSIDE hospital on 2nd floor. Took me forever to find it

A L

The staff at ALL Dunks work hard for very little thanks. As far as Im concerned if I have to wait for 10 minutes to get served so be it. They are my heros making my jilt of Java!

Atmosphere: 5

Food: 5

Service: 5

Ronin Kvaitchadze

Horrible experience. The manager was very hostile and refused to serve us. Then the cashier took our order. The dude was very angry. Don't go there. If you like Dunkin, go to a different location. Manager was a tall man with glasses.

Atmosphere: 1

Food: 5

Service: 1

Lisa Cooper

They know me have my latte ready!

Michelle Lee

Henry and Leo in the Proger Building were cleaning the shop so well and recommending the best donuts (my favorites are glazed blueberry and strawberry sprinkled ones)! I ordered the caramel craze iced signature latte, and they made it perfectly with not too much sugar and light whip cream exactly how I asked :) I bought more donut holes because they smiled so welcomely and put all customers in such a happy mood. They’re truly such diligent workers so huge shout out because their excellent service made my night, and they 100% deserve a raise.

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