Dunkin'

Name: Dunkin'
Address: 456 Blue Hill Avenue, Dorchester, Massachusetts, 02121, US
Telephone: (617) 541-1911
Price range: $
Rating: 3.2

$ • Coffee Shops, Donuts

Hours:
456 Blue Hill Avenue, Dorchester
(617) 541-1911

Menu Order Online

About Dunkin' Donuts

Dunkin' is a popular restaurant known for its fresh donuts and excellent customer service. The restaurant offers a convenient drive-through, plenty of parking, and fast, prompt service, making it a great option for those on the go. Customers appreciate the staff's friendliness, especially when they are accommodating if a specific item is out of stock—substituting a different bagel or donut instead of leaving a customer empty-handed. Many visitors come on Wednesday and Friday mornings, often placing mobile orders that are always correct and well-made. If something is wrong, customers can request a refund easily through the Dunkin' website. However, some find the location busy, with long lines and wait times of up to 20 minutes, which they believe is due to staff being overworked and underpaid. Despite the hustle, the quality of the coffee and donuts is highly praised. The restaurant's fast-paced environment sometimes limits the ability to have conversations with customers, especially when lines are long or when there are disruptions inside. Still, the overall experience remains positive for many, though the lack of restrooms for customers can be an issue.