Dunkin'
1621 Blue Hill Avenue, Mattapan
(617) 696-3300
Recent Reviews
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I give this dunkin' donuts no stars whatsoever because I went in there and all my food was cold The only thing that was right was the drink and ain't nobody tried to refund me my money or anything
Nivia is the best at her job. She is so patient and sweet. I love when she’s working the register, especially on a bad day she will brighten it up with her kindness!
Service: 5
My tea always and latte on point my server nivia cashier the best 2 thumbs up .....
Atmosphere: 3
Food: 4
Service: 5
Excellent service. Nivia the cashier is great and always gets my order right!!
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience today at this location specifically the interaction with Nivia Nuñez she was a wonderful cashier took care of my order with ease and made the whole experience worth while.
Atmosphere: 5
Food: 5
Service: 5
It's a run-of-the-mill Dunkin'. Kind staff and dependable selection. A little on the small side space-wise but that's no issue for take out, of course.
Atmosphere: 3
Food: 4
Service: 5
It was about to snow and I decided to warm myself up with a Chi latte tea. Unfortunately the person taking my order was no familiar with that, thank goodness there was a colleague in the back who was able to explain what I wanted. Then I had to explain, I get mine with 2 pumps not 4 which is the expected amount for a large. I had to ask the lady in the back could the lady upfront understand and make my order, she replied, yes. I must say that the lady up front who didn't understand my order the first time around made me an exceptional latte, just how I wanted it.
When the scammers from snipes aren't in there, it's great! They will ALWAYS be outside it, though
Bad service ,prices changing every day for the same order
Rude girls ,no respect for the customers
That’s not how you run a business
I will never go back there
Probably the best sandwich and hash browns I’ve ever gotten out of a Dunkin’ Donuts. Coffee was perfect too great job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese, Loaded Hash Browns
Restaurantji Recommends
They stole $35 from me with a $50 bill and the person who helped me said it was $20, we were arguing and he didn't want to give me back the change, they are thieves and apart from that they gave me a chocolate that was only water and color without sugar and without anything terrible service
Morning staff sucks all year around. There is no way that I order in the phone and walk 10 minutes to the store and my small ice coffee is still not waiting because they’re too busy talking amongst each other instead of doing their easy jobs and making people miss, run or almost miss their buss. I honestly hate every person that works the morning shift there for the last two years, bunch of low budget lazy ass people that will never have a better paying job because their used to BS
The worst I ask for a latte wait 30 min for them not to have a latte
Service: 1
The worst I ask for a latte wait 30 min for them not to have a latte
The service is HORRIBLE! I waited 15 mins for a coffee. there was 4 people behind me, all were given their orders. I was trying to be nice and not say anything but after 15 mins, i was annoyed. I asked for a refund and the girl had the audacity to give me attitude. & on top of that they started all talking amongst themselves in Portuguese. UNPROFFESIONAL AND RUDE!
Atmosphere: 1
Food: 1
Service: 1
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