A lot of employees . All of them very kind. Unfortunately they are not well organized .Caramel latte came without caramel . Sausage egg donut came out cold , almost frozen . Then they just add more ( and colder) caramel to your latte which makes your latte undrinkable , unless you want to go back home and warm it up…..Good store, good location, nice employees but organization is a mess . What about if more skilled people were hired and ( probably ) with a really good salary ???Never here anymore , on my side …
Shane Fougere
Worst Dunkin’ Donuts I’ve ever been
Atmosphere: 1
Food: 1
Service: 1
Phil S.
This is easily the worst, slowest, most pathetic Dunkin's anywhere - and I've been to a lot of branches. To start, I ordered a plain bagel and a small coffee. The cashier did not give me a receipt, saying that they would just call my order a few feet away at the pickup counter. After waiting 15 minutes ( no exaggeration) they still had not taken the time to pour a small cup of coffee. After asking for it three times finally I was handed a cup of lukewarm coffee with way too much milk.
Jens17 Y.
OMG! Cashier had a huge attitude. Wow, I don't know what her issue was, but I wasn't the only person who noticed it, just the only one who spoke up. Manners, customer service, negative attitude; I'm big on respect. I get it, she was there alone, but it happens. You still do not need to be rude to people who just need a coffee. First responder here, we are all just trying to get thru the day. Needless to say, I didn't leave a tip in the cup as I usually do
William Thomas
Coffee was cold. Wouldn't even give a don't cheap company
Jon Langbert
Placed my online order at 1:30 for coffee and an avocado toast. At 1:45, they finally put my tepid coffee on the counter with the avocado toast nowhere to be seen. After another minute, I demurely askd for the status of my toast, only to be sharply, rebuked for ordering food when the cook had already left for the day. After some back-and-forth, I got a refund. Had I not spoken up, it is obvious I would have stood there indefinitely.Vegetarian options: Almost everything on the menu is either vegetarian or can be made that way.
Corey Smith
Dine in: Yes
Allison L.
This is literally the slowest Dunkin' Donuts in the entire world. I waited in line for 25 mins and got to the counter and wasn't helped for another 20 minutes. Every employee just walked past me and didn't even acknowledge that I was waiting an incredibly long time.
fudgbug
Located in the Longwood Galleria, what can you say about Dunkin? The bagel was fresh and people were friendly.
Natalie Lawrence
Went to get a coffee and the line wasn’t that bad (10 or so people in front of me). Took FORTY minutes to reach the cashier, and they ended up making me the wrong drink too.
Took a long time to get food. Oneof the girls working was cussing because she was upset and frustrated. Everyone heard her. She is the Africa American girl with a black tee shirt and hair in a pony tail. She was also throwing boxes around in the storage area.
Robert Gillis
Probably the worst Dunkin‘s I’ve been to. Will never go back again
James macphersonsr
Quick service
Barbara M.
Takes forever for even just a basic order, one small coffee. If there are more than two people in line, forget it. They are overwhelmed by mobile orders, super super slow amd cannot handle volume. Causes crowds in front of the place simply because people are addict. Owner tries hard but service is terrible.
A lot of employees . All of them very kind. Unfortunately they are not well organized .Caramel latte came without caramel . Sausage egg donut came out cold , almost frozen . Then they just add more ( and colder) caramel to your latte which makes your latte undrinkable , unless you want to go back home and warm it up…..Good store, good location, nice employees but organization is a mess . What about if more skilled people were hired and ( probably ) with a really good salary ???Never here anymore , on my side …
Worst Dunkin’ Donuts I’ve ever been
Atmosphere: 1
Food: 1
Service: 1
This is easily the worst, slowest, most pathetic Dunkin's anywhere - and I've been to a lot of branches. To start, I ordered a plain bagel and a small coffee. The cashier did not give me a receipt, saying that they would just call my order a few feet away at the pickup counter. After waiting 15 minutes ( no exaggeration) they still had not taken the time to pour a small cup of coffee. After asking for it three times finally I was handed a cup of lukewarm coffee with way too much milk.
OMG! Cashier had a huge attitude. Wow, I don't know what her issue was, but I wasn't the only person who noticed it, just the only one who spoke up. Manners, customer service, negative attitude; I'm big on respect. I get it, she was there alone, but it happens. You still do not need to be rude to people who just need a coffee. First responder here, we are all just trying to get thru the day. Needless to say, I didn't leave a tip in the cup as I usually do
Coffee was cold. Wouldn't even give a don't cheap company
Placed my online order at 1:30 for coffee and an avocado toast. At 1:45, they finally put my tepid coffee on the counter with the avocado toast nowhere to be seen. After another minute, I demurely askd for the status of my toast, only to be sharply, rebuked for ordering food when the cook had already left for the day. After some back-and-forth, I got a refund. Had I not spoken up, it is obvious I would have stood there indefinitely.Vegetarian options: Almost everything on the menu is either vegetarian or can be made that way.
Dine in: Yes
This is literally the slowest Dunkin' Donuts in the entire world. I waited in line for 25 mins and got to the counter and wasn't helped for another 20 minutes. Every employee just walked past me and didn't even acknowledge that I was waiting an incredibly long time.
Located in the Longwood Galleria, what can you say about Dunkin? The bagel was fresh and people were friendly.
Went to get a coffee and the line wasn’t that bad (10 or so people in front of me). Took FORTY minutes to reach the cashier, and they ended up making me the wrong drink too.
Restaurantji Recommends
Took a long time to get food. Oneof the girls working was cussing because she was upset and frustrated. Everyone heard her. She is the Africa American girl with a black tee shirt and hair in a pony tail. She was also throwing boxes around in the storage area.
Probably the worst Dunkin‘s I’ve been to. Will never go back again
Quick service
Takes forever for even just a basic order, one small coffee. If there are more than two people in line, forget it. They are overwhelmed by mobile orders, super super slow amd cannot handle volume. Causes crowds in front of the place simply because people are addict. Owner tries hard but service is terrible.
The worse Dunkin’s. They always get orders wrong