Dunkin'
616 Massachusetts Ave, Boston
(617) 541-1911
Recent Reviews
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Mon threw sun my morning spot🥰
I just got a small hot cappuccino from here but more than half of the cup was unfortunately foam. It is not right to have so much foam. Please be careful with this. My coffee was finished in three sips because there was very little coffee in it.😅🤷♂️👎
Someone had a knife
It's Dunkin'
Love this Dunkin coffee is always on point
Eventhough restroom functioning well they wont let you use
The worst DD I’ve ever been to!
People were so toxic and rude!
I highly dont recommended it!!!
DON’T PAY ATTENTION TO WHAT ANYBODY ELSE SAID. The service today was unacceptable to the highest level imaginable. When we paid our money in quarters since we had them on hand the cashier had a general sense of attitude that was not pleasant at all. Once we paid they gave us the wrong order then try to say we ordered that. Once we asserted that we did in fact order the correct thing another employee sarcastically went along with that making a mockery out of us, and then made us our drink. They also forgot to give us the donut that we ordered at the same time and we had to tell them multiple times to give us our donut. The first time we got the drink we asked for a second cup so we can pour the drink into the cup and be on our way and she obliged. The second time she refused and escalated almost immediately to her manager. Once her manager came out he told us that she wasn’t suppose to give us a cup the first time and that this was a courtesy and now we can’t get the second cup, although she was the one who messed up our drink in the first place and subsequently our “one time courtesy”. When we were leaving we caught them smiling and looking down and once we were leaving the lot, them smiling and gossiping together including the manager. It was quite the experience and they don’t deserve a single customer through those doors.
Atmosphere: 1
Food: 1
Service: 1
Barth doesn’t work
BEST HASHBROWNS EVER
Restaurantji Recommends
It's busy but I love the staff there
Wheelchair accessibility: It is wheel chair ♿️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Hash Browns, Iced Macchiato, Bagel, Maple Sugar Bacon Breakfast Sandwich
Fine for a quick in and out, staff are polite service OK ice coffee good, unfortunately they ran out of what I actually wanted mid afternoon but will be going back to this location as I'm always in the area so it works out for me
Atmosphere: 4
Food: 5
Service: 5
Im having a bad morning and rushing, one specific woman at this location made my morning. & she didn't even make my drinks nor take my order. I'd go back for her kindness. Thank you Ms. Lady. Your minnie mouse buns half up half down look was everything. I appreciate you.
Atmosphere: 5
Food: 5
Service: 5
Close this place . Hire people who care about the bottom line. It’s a very toxic place. I had to throw my sandwich and collars away because the sandwich was cold and the coolatta was mixed incorrectly. The struggle is real can’t get a cheap sandwich and drink some right . Not for nothing you have new people training and they are being taught wrong and they will turn out like the current staff you have at the moment .
Atmosphere: 1
Food: 1
Service: 1
The cashier was frie day a dk oweledvea le and focused on helping customers
Atmosphere: 4
Food: 4
Service: 5
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