Dunkin'
616 Massachusetts Ave, Boston
(617) 541-1911
Recent Reviews
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The staff are extremely rude, treat customers poorly, and are entirely unprofessional, falling far short of any standard of professional service. Shopping here is the greatest insult one could inflict upon oneself and a form of self-degradation.
Hair in the bottom of my ice coffee.
Atmosphere: 5
Food: 2
Service: 5
I never forget my breakfast, my preferred place to make it, the best!
Atmosphere: 5
Food: 5
Service: 5
A young asian girl was an employee there, the other 2 grown women decide to tell her what to do and what not to do over and over. She was stressed but keeping a smile. Treat her right please. She made the drinks for me and all I had to do was thank her with a tip after her shift while she decided to walk home to save money. Don't treat employees like slaves. Teamwork is what matters the most.
Atmosphere: 1
Food: 1
Service: 1
THANK U THE DUNKIN, ABOUT BEING THERE FORE ME JERMEL WILLIAM JAMISON AND MY FAMILY.
Service: 5
I hope that every time it rains, Audgellyca doesn’t have an umbrella. The entire staff was rude, but she especially had a huge attitude. They complained that I walked in on a Sunday at 5pm (they close at 8pm for reference). When I asked if they were closed, I got a huff and a pissy attitude. She forgot my order and became flustered when THEIR scanner couldn’t scan the code from THEIR app.
Atmosphere: 2
Food: 3
Service: 1
Mon threw sun my morning spot🥰
Atmosphere: 4
Food: 4
Service: 4
I just got a small hot cappuccino from here but more than half of the cup was unfortunately foam. It is not right to have so much foam. Please be careful with this. My coffee was finished in three sips because there was very little coffee in it.😅🤷♂️👎
Someone had a knife
It's Dunkin'
Restaurantji Recommends
Love this Dunkin coffee is always on point
Eventhough restroom functioning well they wont let you use
The worst DD I’ve ever been to!
People were so toxic and rude!
I highly dont recommended it!!!
DON’T PAY ATTENTION TO WHAT ANYBODY ELSE SAID. The service today was unacceptable to the highest level imaginable. When we paid our money in quarters since we had them on hand the cashier had a general sense of attitude that was not pleasant at all. Once we paid they gave us the wrong order then try to say we ordered that. Once we asserted that we did in fact order the correct thing another employee sarcastically went along with that making a mockery out of us, and then made us our drink. They also forgot to give us the donut that we ordered at the same time and we had to tell them multiple times to give us our donut. The first time we got the drink we asked for a second cup so we can pour the drink into the cup and be on our way and she obliged. The second time she refused and escalated almost immediately to her manager. Once her manager came out he told us that she wasn’t suppose to give us a cup the first time and that this was a courtesy and now we can’t get the second cup, although she was the one who messed up our drink in the first place and subsequently our “one time courtesy”. When we were leaving we caught them smiling and looking down and once we were leaving the lot, them smiling and gossiping together including the manager. It was quite the experience and they don’t deserve a single customer through those doors.
Atmosphere: 1
Food: 1
Service: 1
Barth doesn’t work
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