Friendly's

Boston Logan International Airport, Terminal A, 1 Harborside Dr, Boston
(617) 561-6478

Recent Reviews

Daniel Schmidtke

Garbage food even for an airport. Fits have no flavor or salt, the burger is boiled and then microwaved. Do not waist your money here. Pizza place next door is a better option.

Atmosphere: 3

Food: 1

Service: 1

Paulo Coelho

I went there to buy a water posted at 2.5 and they charged me 3.75 with the excuse it was "taxes". That's means they charged ~33% in taxes. Not a big deal for water, but a scammer for water is a scammer for any other thing. Avoid.

Atmosphere: 1

Food: 1

Service: 1

P C.

I went there to buy a water posted at 2.5 and they charged me 3.75 with the excuse it was "taxes". That means they charged ~33% in taxes. Not a big deal for water, but a scammer for water is a scammer for any other thing. Avoid.

Charles Bell

If you’re ok paying $42 for mediocre burger, a chicken sandwich, a Coke and a water it’s great . I also would not rate the service as “Friendly “. I’m sure there are better choices.

Atmosphere: 1

Food: 3

Service: 1

Dave Xa

I mean - it’s just average - the place in the airport needs to be cleaned better!Staff are fine - the food is just average like burger is 6/10 and fries are 7/10 the shake is a saving grace at 8.5/10Overall - if you have to eat and you are at that terminal, it’s not the worst choice

Chow Down Dude TX

Flying out of Logan and stopped here for lunch. I got the Philly and my wife got the Patty Melt. Both completely sucked. For two sandwiches and two bottled waters it was almost $50. Freaking unbelievable!! What a waste and total ripoff!!Patty Melt 1/10 - frozen, tasteless “meat” slabs and reheated fries. Disgusting. Two bites and tossed in trash.Philly Cheesesteak 1/10 - hardly any flavorless meat. Tossed is trash also.Service 1/10 - the name is a joke. Friendly is what they ARE NOT!!Atmosphere 2/10 - it’s an airport. MehOverall 1/10 - highly suggest you DO NOT WASTE YOUR MONEY OR TIME!! Totally not worth it!!

Atmosphere: 1

Food: 1

Service: 1

Demia Dent

DO NOT WASTE YOUR MONEY. If I could give 0 stars I would. The food was a complete rip off, very disappointing after a 10 hour flight. The "Turkey Club" is not even a club. Its a very low quality grilled cheese with turkey, American cheese, and way too much bacon.. also no lettuce. NOT WORTH $16 at all. The meat from the cheeseburger tastes weird. They dont take cards and didn't even give me a receipt which is a little sketchy. Eat literally anywhere else.

Food: 1

Service: 1

Rebecca S.

Should rename "unfriendly" with inedible food and tolerable ice cream at untenable prices. Unfortunately many have come to expect poor service and unappetizing food and high prices at airports and friendly's delivers on all accounts. Service is slow and unreliable. Food is a sad excuse lacking in taste and appearance. Try the ice cream as it is prepared in advance and hard to make it worse.

Rich A.

Cant think of how this place could be worseBad attitude non caring distracted employees or the in edible foodWhat an embarrassment to MassachusettsThis brand or whats left of it was founded in Massachusetts and having this low quality of service and food as the introduction for many travelers it's in excusableHad good childhood memories of Friendly'sLogan can and must do betterkick these horrible poor hospitality places out of the airport!!!

Robert Capar

Price aside since it's in an airport...There's a Reuben on the menu, but when I ordered it, the counter help said simply they don't have them - no explanation, no apology, no real concern.So we ordered a patty melt. It comes with fries.Fries were cold and stale. The cheese was like processed cheese whiz. The patty was small. No condiments on the patty. That's ok, can I have some ketchup and mayo? No, we don't have any mayo.At a hamburger shop. Again, no explanation, no concern from the staff. Just, "wWe don't have any mayo."No courtesy service. Poor quality food. Insufficient supplies. Items on the menu are not available. And high prices.What's not to love?Friendly's should be embarrassed.And Boston Logan should be ASHAMED of themselves for allowing this to happen.By the way, two patty melts and two sodas was $40.I haven't been to a Friendly's since I had a bad experience at one in 1993. It will be another 30 years before I give them another chance.

Atmosphere: 1

Food: 1

Service: 1

Jacques .Pretorius

Patty melt is not worth the price. Fries had no salt and tasted like burnt oil. Should have gone next door to Sbarro.

Atmosphere: 4

Food: 1

Service: 2

Eric

Tomato soup was decent, but overpriced. The cashier was dismissive, and all the staff were chatting and taking their time with the orders. My soup took about 30 seconds to prepare, but I waited 10 minutes for them to get around to it.

Atmosphere: 2

Food: 4

Service: 1

Adrienne Cone

Rudest lady working the counter that I’ve met in a long time. She didn’t feel like making me a milkshake! It’s f’in Friendlys and she wouldn’t make me a milkshake.

Atmosphere: 1

Service: 1

Eric Wu

Tomato soup was decent, but overpriced. The cashier was dismissive, and all the staff were chatting and taking their time with the orders. My soup took about 30 seconds to prepare, but I waited 10 minutes for them to get around to it.

Atmosphere: 2

Food: 4

Service: 1

John Deaton

In contention for some of the most vile food I have ever eaten. 23+ dollars for fried chicken and fries- served cold.I have never in my life taken two bites and tossed the whole dish before until today.

Load More