Loved the atmosphere and open concept. Was super busy but we got a couple seats at the bar. The service was great. Would come back.
Atmosphere: 5
Food: 5
Service: 5
Gary Goldberg
The Oak Long a bar is beautiful inside, super high ceilings and great seating at the bar. We went for brunch and the food was very good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Corned Beef Hash
Seth M
Fantastic service, swanky bar and restaurant in downtown Boston. The flavors were great, but the pricing was a bit absurd considering what we got - for $46, we got a nice-looking piece of fish that wasn’t accompanied by any greens - we had to order that as an extra $16 side dish. The ambiance was great; it was an experience, but I won’t be going back.
Atmosphere: 3
Food: 4
Service: 5
Kimberly Maduabum
Great service and beautiful restaurant. The burger was cooked perfectly and delicious!! Also recommend the clam chowder! The waiter was very attentive and knowledgeable, he checked in regularly to make sure we were doing good. Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Truffle Fries, Burger
Grace Trinkl
We ate breakfast here on two separate occasions while guests at the hotel. Delicious and ample portions! We were not rushed and enjoyed the atmosphere very much!
Atmosphere: 5
Food: 5
Service: 5
Ean Moody
Great spot. Had a few appetizers. Food was excellent (a little pricey, but it is back bay). Great cocktails and a solid beer list.
Atmosphere: 5
Food: 5
Service: 5
Matt Lyons
I cannot describe adequately enough how professional yet inviting all of their staff members are. Truly a dedicated and knowledgeable team, if you are ever in the area please stop in: you will not regret it.Dietary restrictions: Our waiter was sure to rule out any dietary restrictions in our party
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Truffle Fries
Kevin Pearson
Super cool interior, but overall, we expected more. The service was the most inattentive waiter I have ever experienced at any restaurant I’ve been to. The menu had dishes that were very interesting in description, but was really hit or miss on the execution. Had a really great cocktail, the Penny Dropper, but after that, we felt like we spent a fortune for a sub-par experience.
Atmosphere: 5
Food: 3
Service: 2
B
I went to grab a drink tonight during my stay after a long day of walking around town. My sister was in visiting the city from out of town, I wanted to show her my favorite bar in back bay. Needless to say the overweight, translucent, alternative lifestyle gentleman was extremely rude to us and pushed us away as we were ordering a very pricy drink. Sadly had to leave and felt very uncomfortable…. Not the typical way that customers are treated. Needless to say I’ve also frequented many other fairmont locations and I am highly disappointed.-bill.
Atmosphere: 1
Food: 1
Service: 1
Erwin
Slow service without many tables booked. So much for the Plaza decor. Terrible food. $32 for a canned-quality clam chowder and two chewy tasteless prawns. That x2 Plus 4 mediocre cocktails. $170. Plus tip. $200 down the drain. What a disgrace Boston is.
We went for brunch and 2 of our meals came out 5 minutes after ordering. The next two came out 10 minutes later and a simple egg dish came out 10 minutes after that. They weren’t very apologetic and took 2 drinks off the bill. Food wasn’t great and there was small flies flying around our table.
Atmosphere: 3
Food: 2
Service: 1
We were a group of six people and only two meals were served on time. Three more meals were served at staggered intervals. The sixth meal, which was the simplest, took an extremely long time to arrive. This disappointed us greatly as we have been loyal customers for a long time and this experience did not meet our expectations.
My entree was very small, not enough for a meal. 50$ worth of food and drink that we did not order was added to our bill. We waited quite awhile for our server to return, and finally informed another staff member when they checked on our table. Our waiter corrected the check, and barely apologized for the error. Not a great ending to our dinner.
Tony Cancelliere
Terrible service. Open tables and bar spaces and they make their guests wait for no reason. Disorganized and do t care about their customer service.
Loved the atmosphere and open concept. Was super busy but we got a couple seats at the bar. The service was great. Would come back.
Atmosphere: 5
Food: 5
Service: 5
The Oak Long a bar is beautiful inside, super high ceilings and great seating at the bar. We went for brunch and the food was very good.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Corned Beef Hash
Fantastic service, swanky bar and restaurant in downtown Boston. The flavors were great, but the pricing was a bit absurd considering what we got - for $46, we got a nice-looking piece of fish that wasn’t accompanied by any greens - we had to order that as an extra $16 side dish. The ambiance was great; it was an experience, but I won’t be going back.
Atmosphere: 3
Food: 4
Service: 5
Great service and beautiful restaurant. The burger was cooked perfectly and delicious!! Also recommend the clam chowder! The waiter was very attentive and knowledgeable, he checked in regularly to make sure we were doing good. Would definitely come back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Truffle Fries, Burger
We ate breakfast here on two separate occasions while guests at the hotel. Delicious and ample portions! We were not rushed and enjoyed the atmosphere very much!
Atmosphere: 5
Food: 5
Service: 5
Great spot. Had a few appetizers. Food was excellent (a little pricey, but it is back bay). Great cocktails and a solid beer list.
Atmosphere: 5
Food: 5
Service: 5
I cannot describe adequately enough how professional yet inviting all of their staff members are. Truly a dedicated and knowledgeable team, if you are ever in the area please stop in: you will not regret it.Dietary restrictions: Our waiter was sure to rule out any dietary restrictions in our party
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger and Fries, Truffle Fries
Super cool interior, but overall, we expected more. The service was the most inattentive waiter I have ever experienced at any restaurant I’ve been to. The menu had dishes that were very interesting in description, but was really hit or miss on the execution. Had a really great cocktail, the Penny Dropper, but after that, we felt like we spent a fortune for a sub-par experience.
Atmosphere: 5
Food: 3
Service: 2
I went to grab a drink tonight during my stay after a long day of walking around town. My sister was in visiting the city from out of town, I wanted to show her my favorite bar in back bay. Needless to say the overweight, translucent, alternative lifestyle gentleman was extremely rude to us and pushed us away as we were ordering a very pricy drink. Sadly had to leave and felt very uncomfortable…. Not the typical way that customers are treated. Needless to say I’ve also frequented many other fairmont locations and I am highly disappointed.-bill.
Atmosphere: 1
Food: 1
Service: 1
Slow service without many tables booked. So much for the Plaza decor. Terrible food. $32 for a canned-quality clam chowder and two chewy tasteless prawns. That x2 Plus 4 mediocre cocktails. $170. Plus tip. $200 down the drain. What a disgrace Boston is.
Restaurantji Recommends
We went for brunch and 2 of our meals came out 5 minutes after ordering. The next two came out 10 minutes later and a simple egg dish came out 10 minutes after that. They weren’t very apologetic and took 2 drinks off the bill. Food wasn’t great and there was small flies flying around our table.
Atmosphere: 3
Food: 2
Service: 1
We were a group of six people and only two meals were served on time. Three more meals were served at staggered intervals. The sixth meal, which was the simplest, took an extremely long time to arrive. This disappointed us greatly as we have been loyal customers for a long time and this experience did not meet our expectations.
My entree was very small, not enough for a meal. 50$ worth of food and drink that we did not order was added to our bill. We waited quite awhile for our server to return, and finally informed another staff member when they checked on our table. Our waiter corrected the check, and barely apologized for the error. Not a great ending to our dinner.
Terrible service. Open tables and bar spaces and they make their guests wait for no reason. Disorganized and do t care about their customer service.
Atmosphere: 3
Food: 1
Service: 1
Absolutely divine.
Atmosphere: 5
Food: 5
Service: 5