Popeyes Louisiana Kitchen

Name: Popeyes Louisiana Kitchen
Address: 330 M.L.K. Jr Blvd, Boston, Massachusetts, 02119, US
Telephone: (617) 442-3545
Price range: $
Rating: 2

$ • Chicken, Fast Food, Chicken Wings

Hours:
330 M.L.K. Jr Blvd, Roxbury
(617) 442-3545

Menu Order Online

About Popeyes Louisiana Kitchen

Popeyes Louisiana Kitchen has received mixed reviews. Some customers have praised the food, highlighting the hot, fresh, and delicious chicken, biscuits, mashed potatoes, mac & cheese, and rice & beans. The customer service was also noted as awesome, with workers described as nice, pleasant, and courteous. Recently, a positive experience was reported where the staff, including the manager Fresno, went above and beyond to serve a customer quickly and kindly even as the store was closing. The food was still hot and tasty, and the staff remained patient and friendly despite a busy day. However, some reviews mention issues with the service and atmosphere. There have been complaints about long lines, workers talking amongst themselves instead of attending to orders, and overcrowded seating areas. One customer experienced a take-out order being forgotten, despite the food being worth the wait. Parking can be a challenge, although it is possible to park for free in the lot around the building. The store often has a good smell and new menu items, with staff paying close attention to orders to ensure accuracy. Some customers noted inconsistent experiences, including problems with pricing and attitude from staff, but overall, the restaurant remains known for its flavorful food and friendly service when the staff is attentive.